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I opened my account with Metropolitan Federal Credit Union around 4 or 5 months ago when college started back up. The closeness to the community college was what made even check Metropolitan Federal Credit Union out. The customer service is excellent. There is a very personal touch that these employees add. The rates are good and the checking account that I have is very easy to use and understand. There are no hidden fees and everything that is fee associated is clearly laid out.
My experience at the Metropolitan L Federal Credit Union has been par excellence as far as credit unions and banking institutions go. I'd previously had a bank account with a national branch whom I won't name here and was extremely unhappy with all of the hidden fees, fine print B.S., complexities of account usage, and worst of all their completely unhelpful and unsympathetic customer service. So I left per my friends' advice and looked for a credit union they recommended, which happened to be this one. And I couldn't be happier: SO simple, so quick and painless, so much EASIER than a bank without all the extra crap they do to suck the money and life out of you unfairly. The staff was kind and courteous and explained the concept of a credit union to me very thoroughly, as my idea of it was a little vague before walking in the door and I'm a dunce when it comes to financial stuff. But now I know my money is safe, sound, and secure, which is everything one can ask for from a bank or credit union.