If I could give it negative stars I would. Deposited a payroll check with them for the first time and they are holding funds for 1 week because the check is out of state and I’m a newer customer. Fraud department won’t help.
show more
show less
Product: MidFirst Bank Checking
Comment
0
0
Walker Milligan @Armyof8
Report Abuse
1 Star Rating
After 18 Years I'm done. Every time I try to get an issue resolved I get ignored or blown off. If you're not a major business you don't matter. The last 3 years I've been stationed out of state and it only got worse. I've been a Midfirst Bank customer since I was 15 and I'm never going back. They do not care about you, and if you're in the military you matter even less. Literally the most difficult bank I've had to deal with. Second worst, IBC is the worst. DO NOT use midfirst, use literally anyone else. I'm definitely going to warn all my guys stationed here to stay away.
show more
show less
Product: MidFirst Bank Checking
Comment
0
0
Mckellarkim2 @Mckellarkim2
Report Abuse
1 Star Rating
Horrific. Abusive practices included lying at the management levels, denying access to multiple accounts with cash available, active and ongoing senior verbal, emotional, financial and psychological abuse. This bank is headed for CFPB and Treasury scrutiny. This bank must be formally sanctioned for current practices in Arizona market and stripped of banking priveleges if not corrected. As far as the JD Power surveys, I've tried 3x to fill mine in and it each time my comments are erased. Not mobile friendly. We had multiple checking and savings accounts there and tried multiple times to invest through them. Always used wrong addresses and phone numbers to contact us despite close contacts with management at our branch at and investment branch.
show more
show less
Product: MidFirst Bank Checking
Comment
0
0
ryanboyd2 @ryanboyd2
Report Abuse
1 Star Rating
Wish I could go lower than one star as I don't feel that this bank deserves even that. where to start, how about the MidFirst app which is impossible to navigate and is just overall terrible the Face ID feature doesn't work along with many other things. next, when you switch to midfirst you are going to have to fill up your gas tank before you leave your house as there is only one MidFirst within a 100 mile radius. everything about this bank is slow their app and depositing cash into an ATM with other banks is instant with MidFirst it's 5 business. Overall this bank is horrible and can't wait to switch back to BofA. if you are considering using this bank please take this review as a caution and save yourself a lot of time as you will be on the phone with customer service at least once a month.
show more
show less
Product: MidFirst Bank Checking
Comment
0
0
jnesiasuarez00 @jnesiasuarez00
Report Abuse
1 Star Rating
They will find anyway possible to put a hold on your account. I deposited a check that was under $100 and they wouldn’t let the fund be available and they wouldn’t let me cash it with them. They also didn’t make my funds available for days after doing a CASH mobile deposit.
show more
show less
Product: MidFirst Bank Checking
Comment
1
0
charlie_4 @charlie_4
Report Abuse
1 Star Rating
My banking experience with MidFirst has been incredibly disappointing. My company is a small business and we work with a vendor in Bulgaria, which requires payment my international wire transfer. Accordingly I requested an international wire transfer to my vendor for $1025 over a month ago. My vendor claims to have never received it and has asked for a SWIFT document or some type of legal document showing that the money was sent and received.
MidFirst had no problem taking the $1025 from my account, but after weekly requests for verification that it was actually sent and received their manager and Vice President, Jay Kandybowicz, has refused to provide that documentation. With week I will initiate whatever legal remedies that I may have, but it is heartbreaking that this bank refuses to provide this simple document. As a result of their actions I may loose my most important vendor and it is obvious that they don't even care.
Charlie Taylor Snap2Close Real Estate Photography Scottsdale, Arizona
show more
show less
Product: MidFirst Bank Checking
Comment
1
0
TJ Smith @tjsmit38
Report Abuse
1 Star Rating
This is hands down the worst bank I’ve ever had the displeasure of going through. Customer support isn’t helpful, they transfer you to the wrong lines and won’t tell you who to contact, their banking service online is always problematic, the cashless card service they always promote has never worked for me, and the final straw was the $34 overdraft fee I got for going $1.80 negative from a subscription service for 16 hours before I added money to my account. If you are in Arizona I promise you that any other banking service is better to go through than this poor excuse of a bank!
show more
show less
Product: MidFirst Bank Checking
Comment
1
0
warrzone2013 @warrzone2013
Report Abuse
1 Star Rating
Worst banking experience of my life. I would never suggest this bank to anyone. They are little con artist. I closed my bank account and the teller told me to make sure that I change all my automatic bill payments because if I didn't they would automatically reopen my account and create a charge. So, I did this and then I received a check that got sent to this bank and they wouldn't reopen the account. I do not understand how a bank could reopen it because of a charge that they could just decline, but they won't reopen it for a check coming in. Also, this bank always gave me headaches to get my own money out of the account. Worst Experience ever!!
Do Not Use This Bank Ever!!!
show more
show less
Product: MidFirst Bank Checking
Comment
1
0
Anne Murphy @murphy181
Report Abuse
1 Star Rating
I have been a Midfirst customer for more than 15 years. This has happened occasionally throughout those years but it seems to be happening constantly now. I will cover a check by transferring money between one of the four accounts we have at the bank, the next morning when I check my balance I find that I am overdrawn and have been charged a total of $64. The overdraft fee caused the overdraft - and then I was charged another $32 because the account was overdrawn. It is criminal what banks get away with, but you would think a long time customer would be treated more fairly Banks are a necessary evil, but I am retired living on Social Security and I simply cannot afford these outrageous charges. If it were a case where someone was just having withdrawals knowing they were overdrawing the account, that would be one thing, but I am covering any overdraft (and always have been) at the same time they are scurrying like rats to take my money. If they are supposed to refund something then forget it - you wait 5 to 7 banking days - they aren't quite so fast when they owe you money.
show more
show less
Product: MidFirst Bank Checking
Comment
1
0
Tee BaY @tamarbarnes18
Report Abuse
1 Star Rating
I use to love Midfirst bank. Where has all the good customer service gone with this bank? They hire disrepectful arrogant kids now. What happened to saying yes mam and no sir? I actually had Midfirst bankers mock me, make fun of me because i did not know what something meant, AND instead of an apology, told me 'i did not wait that long', when i asked her about my long wait in my hot car. I do NOT suggest Anyone bank here! Money orders are $4 for God's sakes!
show more
show less
Product: MidFirst Bank Checking
Comment
1
0
Tee BaY @tamarbarnes18
Those where different occassions with different bankers.
show more
show less
Comment
0
0
Review MidFirst Bank Checking Accounts
MidFirst Bank Checking Accounts Q&A
Get answers to your questions about MidFirst Bank Checking Accounts below. For more general questions, visit our Answers section.
You can check your balance online by enrolling in MidFirst Bank's online banking service. Please visit the following link to enroll: https://www.midfirst.com/personal/online-and-mobile-banking/online-banking.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any issuer.
Want more options?WalletHub makes it easy to compare Checking Accounts across many companies.