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For a short time my family and I lived in Louisville, Kentucky. While we were there we had to choose who to bank with. This was a hard choice since we knew it would be a somewhat short-term deal and we wanted to not be taken advantage of due to our situation. Fortunately we were told about this great credit union (Park Community Federal Credit Union) in the short time we were members we always felt that our funds were secure and that the credit union had our best interests in mind. They always were kind and prompt to any of our issues. I would recommend them to any who are looking for a great place to bank at in the Louisville area.…show more
Iâve been a member of Park for more than 6 years now and recommend them without hesitation to anybody in the Louisville area. Theyâve added several (very convenient!) locations since I first joined as a member, but one thing that has never changed has been the exceptional service we have received with them. Their employees are always polite and friendly whenever we have dealt with them, and most importantly, they have always been prompt and proactive about resolving problems with our account. My husbandâs debit card information has been stolen a number of times, and usually our first clue there is a problem is PFCU calling to let us know theyâve identified suspicious activity on our account. Theyâve returned the fraudulent charges promptly and without any problems every single time, and theyâve kept an active fraud watch on our account due to the recurring (about annually; weâre not sure why) issue without any additional charges. Excellent credit union I wouldnât go anywhere else!…show more