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I've been a part of SFCU for the past 4 years or so and could not be happier. Their free checking account has allowed my family the opportunity to manage our bills in an efficient manner. Transferring money in and out is done with ease. The account itself is extremely secure and the customer service associated with the credit account is TOP NOTCH!!!
Deciding to switch to SchoolsFirst credit union was one of the best decisions I've made in regards to personal banking. I had been at major banks my entire life but the service I've received in just the few short months of moving my accounts to SchoolsFirst has been exceptional. This company is extremely focused on the customer. I don't feel like a number as I do with the bigger banks. I would highly recommend this Credit Union.
I've had a fantastic experience with this credit union. I have done all of my banking at a large national company for the past 20 years; however, when I moved to another state for a degree program, I was required to open a locally-based account to prove residency in the new area for tuition purposes. My school recommended SchoolsFirst as a good choice for this situation. I've been so pleased with their service that they've gradually become my "regular" bank. Their paperwork is clear and easy to understand. Their policies are fair and pleasantly beneficial. They've given me high interest rates on savings, low (or no) fees, and friendly, efficient service on the phone and in person every time. I also really like their website, which is secure and simple to navigate. They are really service-oriented and seem based on common sense!
I recently moved to a new residence in the same city of my previous residence. When I called Schools First to change my residence, my call was answered immediately and the new address added as my default in 2 minutes. The technicians are always courteous and go the extra mile to help you out. They are the best credit union in my personal opinion.
I have held an account with SchoolsFirst Federal Credit Union for approximately six months now. I find that my experience has been 100 percent positive. From the minute I opened my account, the staff was extremely friendly and helpful over the phone. I was able to complete the account opening process all over the phone and through the mail. this was very important to me as I was in the process of moving and very limited on my time. I have had no problems with my account or with the bank and its staff. I highly recommend this credit union to anyone that qualifies to be a member here.
I have had my checking account for one full year with Schoolsfirst Federal Credit Union. I came from a large bank, and I could instantly tell that this credit union was much better for me. When I walked into the branch, the bankers were very friendly. It was a simple and painless process to open my account. I have free checking with direct deposit, as well as a free savings account that is attached with my checking. You can instantly transfer funds between the two accounts for free. I have never incurred any added fees or overage charges. they have been very reasonable with me and I would recommend this credit union to everyone that is looking for a bank account or loan.
I have banked with SchoolsFirst for over a year now. I have both a checking and savings account here. I find that the customer service is excellent both inside the bank and over the phone. There are no hidden fees or unexpected costs associated with banking here. I have direct deposit going into my checking account every month. I have other bills paid monthly from the account. I write checks throughout the month too. I have never had any problem at all with any of my accounts here. Overall it has been the best banking experience I could ask for. I recommend this bank to anyone that can be a part of this credit union. Highly recommended.
We signed up for our bank account a long time ago and love their customer service and programs they offer. We were there during their OCT days and miss the bus on our card. It was a great conversation starter. :) I miss the bus because it was unique and bright and it easily stood out in my wallet. But that's about all the complaints I have about the switching over. When we had an issue it wasn’t the fault of the credit union; they were patient and helped us quickly. We had lived in CA but we have moved and it is easy to keep our account and find other credit unions where we can use their ATM to do deposits. They have competitive loan rates.
SchoolsFirst Federal Credit Union is the best bank I have ever used. They have the most helpful staff. I have received calls when I have made non-routine purchases, usually right away. Some people find these annoying, but I think they are great. If someone stole my card and started to go crazy, SchoolsFirst wouldn't let them get very far. In some of their branches, they have a coin counting machine that they do not charge you a fee for using. It’s great to collect all my coins and then get 100% of the value back. I'm a SchoolsFirst member for life and would never look to another bank for my primary account.
As a current student, I am extremely happy with the customer service and attention to detail offered by the SchoolsFirst Federal Credit Union. My family has been part of the credit union for over 10 years now and I truly enjoy how well the Credit Union has treated me, as well as my older brother. They don’t charge a fee or require a minimum balance in your checking account. I highly recommend this credit union to any families with college students or future college students. In the end, with SchoolsFirst Federal Credit Union's understanding and caring staff, I will make sure to continue my banking at this Credit Union.