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Worst customer service, i had this experience a few month ago and i got the chance to write today. I go to Selden branch and i had an issue with the teller who got me the supervisor her name is Jennifer. She is very rude and doesn’t know anything I wish they have suggestion box on their website i would suggest for them to fire this nasty woman.
I wish I could rate this bank a negative 10 stars!!!!!!!!!!!!!!!!!!!! Customer service is the worst, they continually charge overdraft fees for items that you have the money for instead of drafting the fees as promised when opening the account. On numerous occasions I had ample funds in the checking and savings and the bank would wait sometimes up to three weeks to process a payment that i had made to another company and hit me with an overdraft fee the day before payday instead of drafting from my savings and when i called to request my money back a manager used a racial slur with me (the N word) out of all the days in my life I have never been talked to this way. I will be filing a complaint with the BBB and the account will stay in the negative for all im concerned!…show more
I have had an account with them since the summer of 2012 since they were the only credit union or bank located on my campus. When I stepped in, they were all friendly and treated me well. It gave off a charming and comfortable vibe, which made it feel like everyone there was meant to be your friend. Making my account took no time at all and the worker was making delightful small talk the entire time, wishing me well in college and making me feel comfortable. They have made a customer for life out of me because I have never had any problems with them.…show more
I was in college in long island NY where this union is located. They had a representative office in our campus as well as an ATM machine. I opened an account with them and after a couple of tries they agreed to offer me a low interest credit card to help build my credit. I was receiving my allowance from my family overseas and the fees associated with these transaction are very low with them. Eventually I ended up opening up a savings accounts with them with good interest rate. Now they are my primary saving account.…show more
When i needed to find a checking account and needed it fast TFCU was there for me. They hooked me up in less than a day and had great customer service. The free checking account is a plus on top of their amazing banking services. I wish more banks were like TFCU. My only gripe is the $1.25 non bank atm fee, that thing is so annoying especially when you take cash out 2-3 times a week!…show more
Teachers Federal Credit Union Free Checking Account is the best credit union hands down, bar none. I feel so at home with them compared to my last credit union. My last credit union constantly charged me fees and late fees and what not and it was so frustrating to have to constantly monitor my checking account because of that. With Teachers Federal Credit Union Free Checking Account, I dont have to monitor it and they give me constant alerts on things that are happening with my account. I am going to recommend everyone I know to Teachers Federal Credit Union Free Checking Account!…show more
I have had an account at Teacher's Federal Credit union for about 6 years now. The bank I was at before would not allow me to open a savings account unless I had a minimum of $5,000 to open it- AND I had to maintain that! That's hard for a young person! I have two checking accounts and two savings accounts at TFCU. There is no minimum for how much you need to have in there. I never have any issues when I make deposits or withdrawals there. The customer service is always great. People there are very friendly.
There are only TWO things I don't care for. Number one- The drive-thru lines are very long most of the time. I know it's not really the banks fault, but perhaps they could put an additional person at the window to move things along more quickly. Also- they DO charge overdraft fees, even if you're covered with your savings account and their returned check fees are pretty big as well.
Other than those two things I am very happy there!…show more
I left one of those banks that took a bail out and moved to Teacher's Federal. At first I was afraid that it wouldn't have the same services, but I've had not problems at all handling all of the normal stuff I used to do at the other bank that was killing me with fees. I have no regrets at all for changing to a credit union and would tell every one who asks that they should switch to a local credit union and leave those wall street jerks to their own mess.…show more
I loved this credit union. They offer a lot of different services. They have secured credit cards to help people with no credit or bad credit. They were always helpful and I was able to use most of them. They offered more free services than any banks did. I had a CD and it was overdue so I couldn't take the money out of it. I was lucky and was still in the grace period so there were no problems. This credit union is a family place. My mom uses it and I started using it as soon as I was old enough. I know a lot of people that bank here and have never heard any complaints.…show more
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.