Truity Credit Union Checking Accounts

worst credit union! kept saying charges were fraudulent when they were from locations i frequently visit. locked my account and they refused to unlock it when I verified with them in person that I'm me and that all the charges they deemed fraudulent was in fact me just trying to do my day-to-day shopping/errands. I've called multiple times to have my account unlocked/unfrozen and they keep saying they'll get back to me. I don't carry cash on me, so when this happened, it resulted in me being unable to spend any money for an entire week which is HARD when I have to get gas every 4 days and grocery shop twice a week! I had to borrow money from some friends to be able to carry on with my life comfortably. The bank is a complete joke, go to a real bank/credit union.

I've been with truity for years. I've never gone negative... never missed a mortgage payment and never had any fraudulent charges. I use my card all the time Until the one time when everything mattered. Ps5 became available Nov 12th. I spent hours researching how to beat the bots and secure one for my son for his birthday and Christmas. My research told me to ensure my payment was loaded prior to trying to get a ps5 online. I finally secured one. Walmart attempted to charge my card which Truity suddenly decided possible fraudulent charges for the first time ever. As i frantically attempted to load another form of payment, they sold out. Truity greatly diminished my chances to get my son what he wants for Christmas with zero notice and zero regard.