Wells Fargo Checking Accounts

Only been a customer for a little over a year and this was the worst banking experience ever. Closing this account for good and will not look back. I should have did my research before joining, Wells Fargo is rated one of the worst banks in Florida.

This is my personal bank but they are riddled with fees, they don’t approve their own people who have accounts with them for loans. When I went to buy my first car they wouldn’t even offer loan rates, when the local credit unions would. Just really bad. I have two credit cards with them and as soon as they are paid off I am getting out.

Yesterday I filed a claim of fraud after seeing suspicious activity on my account. Immediately after filing, while still on the phone with them it occurred to me what the activity was and canceled the claim as no fraud had actually been committed.

Today, trying admittedly last minute to file my taxes they required my account number. When I went to look at my statements online I found I was locked out. Called Wells Fargo to get my account number but they don't give that out and wont be able to unlock my account until at least tomorrow, which will mean I'll have to file for an extension on my taxes when I was doing them technically on time. All for a fraud claim that was immediately withdrawn because there has been zero fraudulent activity on my account. I don't see any valid reason why I should be locked out of my account or why they can't tell me my account number. Their system has voice authentication as well as requiring me to give the last four of social. I proved who I am so there should be no reason I can't be allowed to know my own account number.

Bad company , they work with the criminal that defraud youre checking account , bad savings bad credit cards and bad customer service

Denied fraud claim on deceased acct

In January, my dad died. I went to submit a small estate affidavit and get remaining funds from his Wells Fargo bank acct. The banker helped me file a fraud claim- as my step dads son ZELLED himself several thousand...and paid off a vehicle that he stole- after my add was dead. It totaled $5200.

ANYHOW- I waited the 2 weeks on the fraud claim and called the WF office with the claim number. They refuse to chat with me. I have to go in to the branch. Why? They wont say. So I call the banker to find out and it takes 5 more days. Says they need more verification it is me. I already provided everything. I go in this morning- sick with my two young kids in tow. I am told they denied the claim. They says it was secure transactions. He took my dads lap top and cell phone so---duh. So I file an appeal and wait 2 more weeks.
I have terminal cancer. This is my dads money that was stolen. Police say it is civil. I am disgusted. I can provide the death certificate and printouts of the transactions. I am at a loss of what to do. :( I think folks should leave WF- but my dad didnt- and I told him years ago!!!!

I got a payroll check for my employer from a Wells Fargo Bank and instead of just depositing it in my bank I went to a Wells Fargo bank to cash it. they wanted to charge me $7 to cash one of their checks because I wasn't a member of their Bank. These people should have went out of business in the 1800s

Your employees are excellent at customer service. So polite , friendly, informative, helpful. Every time I go to Wells Fargo Bank i leave your bank very satisfied, your employees make me leave your bank in such a happy mood .Wells Fargo Bank should be proud of their employees . This is why I am moving my direct deposit from Bank of America to Wells Fargo Bank .Thank You For Having the Best tellers an employee s .

I got scammed in December and Wells Fargo has offered absolutely zero help. They were actually insufferable to deal with during the process. They lost my initial claim number and then took about a month to respond to my other claim, then just immediately denied it and said there was nothing they could do to help me refund the money. Crazy to find out they also got sued around the same time for all kinds of illegal conduct. They have no problem stealing their customers’ money but can’t refund a couple thousand dollars or at the very least help a client figure out a solution when they get scammed. It was a fake check scam, by the way, and I found out the check the teller put through looked so far from the actual checks that company sends. I also learned the teller was supposed to compare that check to the real checks and get someone else’s eyes if it looked fishy. She didn’t do any of that. She just put it through. I should’ve never lost that money in the first place. Wells Fargo is seriously negligent and doesn’t care about its customers. Will never open an account with them ever again, period.

wells fargo is a lethargic company. branches are not open, no one answers the phone. they need to modernize. when you do get someone on the phone, they just pass you around. incredible frustrating! NO STARS

I can't even begin to describe my problems with Wells Fargo. I have had my account hacked 3 times and had fraudulent charges to my account. Of course I reported it and issued charge backs on the fraud. Each time this has happened they locked my current debit card and issued a new debt card, making my money inaccessible. I have bills that I need to pay and I of course need to put gas in my car, buy food, etc. Endless to say Wells Fargo is no longer going to be my bank. If you a current customer I urge you too check your bank statement ASAP.