Wells Fargo Checking Accounts

If you care about your money, don't bank with Wells Fargo. I've been a customer for 15 years and I'm closing my account with them because they are refusing to give money back to me for a fraudulent transaction on my account. They initially credited the money back into my account and then reversed the credit nearly two months later causing my account to overdraft by nearly $300. Not only did I lose out on the money they took back from me but I lost the money that was over drafted. I filed a police report and sent them a copy which I was told would help my case - it didn't. I've been fighting with them for 3 months to get the decision reversed and filed numerous complaints and they still refuse to refund me. The only evidence they state they have is that my banking app was opened around the same time in the same general area when the fraudulent transaction was made so it had to have been me or authorized by me. They keep saying they're doing what they can based on regulations and service agreements with Zelle but I didn't agree to any service agreement because I didn't send the money. Worst bank ever - I will never bank with Wells Fargo ever again and I recommend you go elsewhere too.

Rockville Branch , stop in to turn 50 one’s into 5 rolls of quarters. I was told that they only had them in the back , I would need to wait 20 plus minutes for the manager to get them as he was with a client. W T F I have had enough of this bank an there bullsh t , going to start looking for new bank .

I would give a negative 10 star if possible. They are constantly holding all payments for longer than five days. They always have the charges show up right on an exact day they can over daft you. Run far, far away from this stealing bank.

Deposited my check on Thursday, no funds were available. I call customer service they tell me the funds will be available next day, so i wait whole day goes by i go to the bank Funds still not available, so I ask the representative why the funds are not available she tells me they will be available Friday which is the same day wait few hours still no funds call customer service same thing funds will be available today. Now it’s 6 pm the next day I call because of course there are no funds available now i’m being told funds will be available the following Monday. Spoke with three different people to get the same answer, now i’m upset & they tell me there’s nothing they can do about they lying representatives nor release my funds to me. Long story short don’t wast your time on a bank that does not have your best interest at heart.

I have been a customer with Wells Fargo for 16 years. I had filed a claim against the travel booking company "eDreams" in June 2021. This company charged my card for a flight that I never received - when I showed up to the terminal the airline did not have me on the flight manifest. When you look at the reviews for eDreams there is endless amounts of people who have had the same exact issue as I. eDreams sent Wells Fargo a PURCHASE AUTHORIZATION(NOT A FLIGHT CONFIRMATION CODE, NO PROOF OF A TICKET.) which means according to "Visa Guidelines" they lose the dispute and I am on the hook for the flight that I never received from this company. So, my account is currently overdrawn and I refuse to pay for a service that I never received. This was escalated to complaints - complaints did nothing for me and told me the same thing. Really, Wells Fargo? There is NO SHORTAGE of people who have had THE SAME EXACT ISSUE AS ME and I am on the line for this money?

There is NO PHONE NUMBER or ONLINE CHAT that works to even get ahold of "eDreams" to request a refund. Wells Fargo provided me with a phone number to request a refund from eDreams and the phone number DOES NOT WORK.

I will be closing my account with Wells Fargo if this cannot be resolved.

HORRIBLE CUSTOMER SERVICE AND SUPPORT. I had to file a claim. They closed my debit card. Never solved the issue. Then it took 10 days for a new card. I got a call tonight saying they were closing my new card and they couldn’t give me a legitimate reason why. I could NOT UNDERSTAND the rep! #accountclosed

Horrible customer service. I just opened an account and I received a threatening letter stating I have to take the letter to a branch. The reason.... I have to prove I am not committing money laundering. An account that I opened with $25.00. do they really think I would do that for $25. The bank that opened false accounts.

I am very satisfied with my visit to the bank. All staff were very friendly.
David Spencer Altman answered on all my question in a very high professional level. Thank you !

just because we did not get the loan from this bank they closed my account without any notice. When I called today they said BANK has rights to close the account anytime they feel like without any notice to customers. Surprised that it's a national bank.