Mercury Insurance vs. Farmers Insurance

The Mercury phone number is 1 (800) 503-3724 for claims and customer service, and customer service representatives are available 24/7. You can also contact Mercury by emailing customer service or visiting a local agent. 

How to Contact Mercury

• Call 1 (800) 503-3724 to speak with a customer service representative
• Go to Mercury's website and use the chat function
• Mail your request to Mercury at 555 W Imperial Hwy / Brea, CA 92821-4802
• Visit a Mercury agent in person if there is one nearby

Exactly what you're looking to do will determine the best way to contact Mercury. For instance, to file a claim, you can file over the phone. However, to cancel your policy with Mercury, you will most likely need to call 1 (800) 503-3724.

Mercury Phone Numbers

To learn more, check out WalletHub's full review of Mercury.

The Farmers phone number is 1 (888) 327-6335 for customer service, and customer service representatives are available Monday to Friday, 7 AM to 11 PM, and Saturday to Sunday, 8 AM to 8 PM CST. You can also contact Farmers by logging in to your Farmer's online account and using the chat function or visiting a local agent. 

How to Contact Farmers

• Call 1 (888) 327-6335 to speak with a customer service representative
• Go to Farmers' website and use the chat function
• Mail your request to Farmers at Customer Service / 6301 Owensmouth Avenue / Woodland Hills, CA 91367
• Visit a Farmers agent in person if there is one nearby

Exactly what you're looking to do will determine the best way to contact Farmers. For instance, to file a claim, you can file online, over the phone, or through the Farmers mobile app. However, to cancel your policy with Farmers, you will most likely need to call 1 (888) 327-6335.

Farmers Phone Numbers

To learn more, check out WalletHub's full review of Farmers.

Yes, Farmers offers roadside assistance starting at between $12 and $36 per year on average. Farmers roadside assistance provides coverage for things like jump-starting, fuel delivery, winching, and lockout assistance, up to 3 rescues per year. To get immediate roadside assistance help, Farmers members can request service online or by calling 1 (800) 435-7764.

What Farmers Roadside Assistance Covers

• Tow service
• Jump starts
• Fuel delivery
• Lockout service
• Tire change
• Roadside winching

Farmers Roadside Assistance vs. Popular Competitors

Farmers roadside assistance generally costs less than memberships with auto clubs like AAA, you will have to carry comprehensive and collision coverage to get roadside assistance, which adds to your overall price. The exact cost of roadside assistance from Farmers will depend on where you live, what type of car you drive, and other factors. Since it's relatively affordable Farmers roadside assistance is worth it for drivers who are looking for basic coverage at a low price.

It's also important to note that coverage is subject to any other details stated in your policy. That could mean service charges for certain roadside events, like being towed over a certain number of miles or to specific garages.

To purchase roadside assistance from Farmers, call 1 (800) 435-7764 to speak with a customer service representative.

To learn more, check out WalletHub's full review of Farmers, as well as our picks for the best roadside assistance companies.

Yes, Farmers has glass coverage for customers with comprehensive insurance. Farmers customers can file a glass claim under their comprehensive coverage if their windshield was damaged due to something besides an accident, such as an animal, a weather event, or vandalism. If the windshield was damaged in a crash, drivers can file a claim with their collision insurance if they were at fault or with the at-fault driver's liability coverage.

Fixing a cracked or chipped windshield is important for safety reasons, since damaged windshields can obstruct a driver's vision and weaken the car's frame. If the damage is minor, you might be able to have your windshield repaired rather than replaced. Repairs are usually inexpensive, costing around $50-$150 for most cars, and they often take around 30 minutes. If the cost of repairs is less than your deductible, your insurance company won't pay for any of it.

In addition to Farmers's own rules on windshield repairs, several states have specific laws about car insurance deductibles for windshield repairs and replacement.

State Laws on Windshield Repairs

• Florida, Kentucky, and South Carolina require companies to waive the deductible for both windshield repair and replacement.

• Kentucky and South Carolina require companies to waive the deductible for all auto glass that you can see out of, not just the windshield.

• Arizona, Connecticut, Massachusetts, Minnesota, and New York require insurers to offer customers the option of a $0 glass deductible plan. This option is often referred to as full glass coverage.

If you don't live in one of these states, you will likely have to pay your comprehensive deductible in order for your windshield to be repaired or replaced. You can check with Farmers if you're unclear about your policy details or your state's laws. For more information, check out WalletHub's guides to comprehensive and windshield insurance.

Yes, Mercury offers roadside assistance starting at about $10 per year for newer vehicles or $20-$40 for older vehicles. Mercury roadside assistance provides coverage for things like jump-starting, fuel delivery, tire changes, and lockout assistance, up to 5 rescues per year. To get immediate roadside assistance help, Mercury members can request service online or by calling (866) 519-6478.

What Mercury Roadside Assistance Covers

• Tow service
• Jump starts
• Fuel delivery
• Lockout service
• Tire change

Mercury Roadside Assistance vs. Popular Competitors

Mercury roadside assistance generally costs less than memberships with auto clubs like AAA, you will have to carry comprehensive and collision coverage to get roadside assistance, which adds to your overall price. The exact cost of roadside assistance from Mercury will depend on where you live, what type of car you drive, and other factors. Since it's relatively affordable Mercury roadside assistance is worth it for drivers who are looking for basic coverage at a low price.

It's also important to note that coverage is subject to any other details stated in your policy. That could mean service charges for certain roadside events, like being towed over a certain number of miles or to specific garages.

To purchase roadside assistance from Mercury, call (866) 519-6478 to speak with a customer service representative.

To learn more, check out WalletHub's full review of Mercury, as well as our picks for the best roadside assistance companies.

Yes, Farmers Insurance bought MetLife's home and auto insurance business. The purchase was agreed to in December 2020 and finalized in April 2021, but current MetLife customers will see no changes to their policies and will only receive new paperwork with Farmers branding.

This acquisition included all aspects of the MetLife home and auto business, and Farmers assumed 2.4 million existing MetLife insurance policies. If you already have a MetLife policy, know that the people who handled the servicing and underwriting of MetLife's policies will continue to do so under Farmers. If you do not yet have a policy, you will need to purchase a policy through Farmers, as no new home or auto policies will be written by MetLife.  

Customers who have life or health insurance through MetLife will not see any changes to their policy or paperwork since only the home and auto insurance business was sold. Anyone looking to purchase life or health insurance from MetLife is still able to do so.  

To cancel Farmers insurance, the policyholder must contact their agent directly or call customer service at 1-888-327-6335. You will need to provide basic information about yourself, your Farmers policy number, and the date you would like your policy to end. Farmers may also ask for the details of your new car insurance policy to verify you won't be driving without insurance.

How to Cancel Farmers Insurance Policies 

• Cancel by phone by calling your agent or 1-888-327-6335.
• Cancel my mail by writing a letter that includes your name, policy number, and the date you want your policy to end. Sign, date, and mail your letter to: Farmers Customer Service / 6301 Owensmouth Avenue / Woodland Hills, CA 91367.
• Cancel in person by visiting your nearest Farmers insurance office and speaking with an agent.

If you've sold your vehicle, you may be asked to provide a bill of sale. If you've already paid your premium for the policy period in full, Farmers will refund the unused portion. Farmers does not impose a cancellation fee or penalty for early termination.

Finally, it's important to remember that you don't need to cancel your policy just because you're going through some life changes. For example, if you're moving or buying a new car you can just have Farmers update your mailing address or vehicle information.

Yes, Mercury offers rideshare insurance as an optional add-on to personal car insurance policies. Mercury's rideshare endorsement typically costs as little as $0.90 a day, and it provides more coverage than the insurance offered by Uber and Lyft.

Mercury Rideshare Insurance Coverage

• You are covered by your personal auto policy while the app is on but before you accept a ride request
• No coverage is provided once you have accepted a ride request

Rideshare insurance varies by state, so check with Mercury to see if their rideshare coverage is available in your location.

Why You Need Rideshare Insurance

In general, rideshare policies are important because the coverage provided by Lyft and Uber varies depending on where the driver is in the process of a ride. For starters, Uber and Lyft don't provide any coverage for drivers when the app is not on. When a driver is online and waiting for a ride request, Uber and Lyft provide liability-only insurance.

Once the driver has accepted a ride request, Uber and Lyft provide up to $1 million in liability insurance, plus any other type of coverage required in the state. Both companies also provide collision and comprehensive insurance during this period, but only for drivers who have these types of coverage on their personal policy. However, Uber and Lyft both have a $2,500 deductible. This deductible is significantly more expensive than the average car insurance deductible of $500. Uber and Lyft provide no coverage at all if the app is not on.

Finally, if you plan on using your vehicle for Uber or Lyft rides, Mercury requires you to add rideshare coverage to your policy. For more information, check out WalletHub's complete guide to rideshare insurance.

A Farmers umbrella policy covers claims beyond the financial limits of an existing auto or home insurance policy. An umbrella insurance policy from Farmers costs about $125 or more per year, and it can add $1 million to $10 million in additional liability coverage.

What Farmers Umbrella Policies Cover

• Additional bodily injury and property damage liability limits
• Legal fees and damages due to accusations of slander

Farmers' umbrella policies are a good choice for customers with a high net worth who want extra coverage for property damage, injuries, and possible lawsuits that could result from various types of accidents. Umbrella policies may also cover claims that might not be covered by standard liability policies, like slander, libel, and psychological harm.

You can get a quote for Farmers umbrella insurance by calling 1-800-974-6755. To be eligible, you will also need an auto policy from Farmers.

To learn more, check out reviews and key information about Farmers on WalletHub, as well as our guide to umbrella insurance.

The phone number for Farmers roadside assistance is 1 (800) 435-7764, and representatives are available 24/7. Alternatively, you can request assistance through Farmers' website or mobile app for roadside emergencies like towing and battery jump-starts.

What Farmers Roadside Assistance Offers

• Free towing for Up to $150 per tow
• Jump starts
• Lockout services
• Fuel delivery
• Tire changes
• Winching/extraction

To learn more about your options for roadside assistance, check out WalletHub's guide on the best roadside assistance companies.