THE VERDICT
Safeco is better than MetLife overall, per WalletHub’s grading criteria. Safeco received 2.9 out of 5 stars from WalletHub editors, whereas MetLife received 2.6 out of 5 stars. You can find more details below about how MetLife and Safeco stack up against one another.
Compare MetLife vs. Safeco
- Types of Insurance: MetLife beats Safeco
- Cost: MetLife beats Safeco
- Discounts: Safeco beats MetLife
- NAIC Rating: MetLife beats Safeco
- J.D. Power Rating: MetLife ties with Safeco
Safeco beats MetLife in terms of available discounts, though MetLife and Safeco make it equally easy for policyholders to file claims. Additionally, MetLife is a larger insurer by market share, which means it has more resources.
Customers who value cost over other factors should not rule out MetLife, since it’s generally cheaper than Safeco. For instance, a minimum-coverage policy for a good driver in California costs an average of $915 annually from MetLife and $1,006 per year from Safeco. But despite its more expensive premiums, Safeco is a better choice overall, since it has a greater discount variety than MetLife.
MetLife vs. Safeco: Customer Satisfaction Ratings
Source |
MetLife |
Safeco |
NAIC Complaint Index |
1.00 |
1.25 |
J.D. Power Rating |
4.1/5 |
4.1/5 |
User Rating on WalletHub |
3.6/5 |
2.1/5 |
The NAIC calculates its Complaint Index score by dividing a company’s number of complaints by its share of market premiums. If that score is higher than the national average of 1.00, the company has received more complaints than normal for an insurance company of its size. WalletHub and J.D. Power use standard 5-star rating scales.
To learn more about what sets these two insurance providers apart, check out WalletHub’s full
MetLife and
Safeco reviews.