THE VERDICT
Progressive is better than Travelers overall, per WalletHub’s grading criteria. Progressive received 3.9 out of 5 stars from WalletHub editors, whereas Travelers received 4.2 out of 5 stars, and premiums from Progressive are generally lower than rates from Travelers. You can find more details below about how Progressive and Travelers stack up against one another.
Compare Progressive vs. Travelers
- Types of Insurance: Progressive beats Travelers
- Cost: Progressive beats Travelers
- Discounts: Travelers beats Progressive
- NAIC Rating: Travelers beats Progressive
- J.D. Power Rating: Progressive ties with Travelers
- Market Share: Progressive beats Travelers
A minimum-coverage policy for a good driver in California state costs an average of
$1,033 per year from Progressive. The same type of policy costs
$893 per year from Travelers.
Progressive also beats Travelers in terms of types of insurance, though Progressive and Travelers make it equally easy for policyholders to file claims. Additionally, Progressive is a larger insurer by market share, which means it has more resources.
It’s also worth noting that even though Travelers offers the most discounts, overall cost is generally a more important measure.
Progressive vs. Travelers: Customer Satisfaction Ratings
Source |
Progressive |
Travelers |
NAIC Complaint Index |
1.45 |
0.11 |
J.D. Power Rating (Customer Satisfaction) |
4.1/5 |
4.1/5 |
J.D. Power Rating (Claim Satisfaction) |
4.3/5 |
4.3/5 |
WalletHub Editor's Rating |
3.9/5 |
4.2/5 |
WalletHub User's Rating |
2.6/5 |
2.1/5 |
The NAIC calculates its Complaint Index score by dividing a company’s number of complaints by its share of market premiums. If that score is higher than the national average of 1.00, the company has received more complaints than normal for an insurance company of its size.
To learn more about what sets these two insurance providers apart, check out WalletHub’s full
Progressive and
Travelers reviews.