State Farm is better than Esurance overall, per WalletHub’s grading criteria. State Farm beats Esurance in terms of the types of insurance available and customer reviews, and the two companies are comparable when it comes to discount options.
Esurance wins out when it comes to cost, however. The average State Farm car insurance premium is $77 per month, according to WalletHub’s research, while the average Esurance car insurance premium is $60 per month.
Below, you can find even more details about how State Farm and Esurance stack up against one another.
Compare Esurance vs. State Farm
- Types of Insurance: State Farm beats Esurance
- Cost: Esurance beats State Farm
- Discounts: State Farm beats Esurance
- NAIC Rating: State Farm beats Esurance
- J.D. Power Rating: State Farm beats Esurance
Esurance has a better consumer review score on WalletHub, while State Farm has a higher J.D. Power rating and a better customer complaint score from the National Association of Insurance Commissioners (NAIC). However, both companies have received more than the average number of customer complaints for insurance companies their size, according to the NAIC. Customers most often complain about unsatisfactory settlement offers from State Farm and delays in the claims-handling process from Esurance.
Still, State Farm is in good standing with leading credit rating agencies like A.M. Best, S&P, and Moody’s Investors Service, a show of its financial strength and claims-paying ability. Esurance, on the other hand, has a good score from A.M. Best, but it has not yet received scores from S&P or Moody’s.
Finally, State Farm bests Esurance when it comes to attracting customers. State Farm is the largest private-passenger auto insurance provider in the nation, having sold 16.1% of premiums written in 2019, according to the Insurance Information Institute. Esurance, in contrast, didn’t make the top 10 list.
Esurance vs. State Farm: Customer Satisfaction Ratings
|NAIC Complaint Index
|J.D. Power Rating
The NAIC calculates its Complaint Index score by dividing a company’s number of complaints by its share of market premiums. If that score is higher than the national average of 1.00, the company has received more complaints than normal for insurance companies its size. WalletHub and J.D. Power use standard 5-star rating scales.
To learn more about what sets these two insurance providers apart, check out WalletHub’s full State Farm review
and Esurance review