- recurring transfers stopped working after a year and they are still working on it, which causes overdraft and missed payment issues on my checkin account - it is actually a known issue that many customers have apparently
- I received the credit card and made a large payment with it. They told me it was over the daily limit so I needed to make a payment in two installments (paying furniture and paying shipping twice in that case, nope) and after escalating there was nothing they could.
I told them I would quit if they do not solve or at least offer compensation which they did not. So even though I made all my research to get as green as possible in my banking and landing on them, I have to go. #1 thing on banking is trust and they lost mine.
So will look for another environmentally minded bank that actually masters the hygiene factors of banking