Chartway Federal Credit Union Credit Cards
Please find below 2 credit cards offered by Chartway Federal Credit Union. Use the filters to refine or expand your credit card search.
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- Secured Credit Card Min Deposit of $600
- Annual Fee None
- Monthly Fee None
- One-time Fees None
- Regular Rate 9.24% - 17.89% (V)
- Purchase Intro APRNot Offered
- Transfer Intro APRNot Offered
- Regular APR9.24% - 17.89% (V)
- Earn one point for every dollar spent with the ScoreCard® Rewards program
- Use your points for statement credits, gift cards, travel, merchandise, and much more.
CHARTWAY FEDERAL CREDIT UNION CREDIT CARD REVIEWS
If I could leave a negative 5 star review, I would lower the score to that.
Some months back I had a recurring payment that I had to keep deleting because no matter how many times I manually deleted it, it just kept happening. Finally, I talked to a specialist (which in and of itself is no easy task because their automated system is HANDS DOWN the most ridiculously terrible system I have ever encountered, but more on that in a moment). So after they deleted it on their end, the recurring payment seemed to be gone, finally.
Months pass by and what do I see the other day but a random ACH payment that I did not set up and did not authorize. This time I was determined to get it resolved quickly so I logged in only to find no recurring payments were set up. I had already paid earlier this month and am ahead of my payments so needed answers because this unauthorized payment happened a day before my bank statement hit, giving me overdraft fees.
Back to the automated phone system... If you enjoy giving a 16 digit card number, multiple, multiple times then this is the system for you. First you give it to the automated voice, which interrupts constantly saying "Sorry, I didn't understand that". After you make it past this system you get to the actual routing options, which rarely list out the options you need. The first two times I had to call and call back again because the system routed me to the WRONG DEPARTMENT. I kid you not. The third and fourth times I finally reached "agents" whom, after asking me for my 16 digit number AGAIN (after you have already entered it to have the call transferred), then multiple security questions, BOTH transferred me BACK to the automated system to start this Twilight Zone-esque nightmare over again.
When all was said and done I was told that it's being requested that the accidental payment, which their system caused, would be refunded in 3 to 4 WEEKS. So they can take it out in one day, but it takes a month to reverse THEIR mistake.
When I asked about any overdraft charges this may cause I was told to take it up with my bank.
LOL, this is the most absurdly terrible service I have ever experienced. I can't wait to close this account and never look back.… show more
QUESTIONS & ANSWERS
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They all do. Don’t worry about it though, as long as you don’t apply for a bunch of cards at once, a hard pull won’t hurt too bad.