You can request a Citi Double Cash Card credit limit increase either through your online account or by phone, at (855) 473-4583. Citibank reviews all credit limit increase requests on a case-by-case basis. For the highest odds of approval, Citibank recommends paying on-time, preferably in full, for at least 6 consecutive billing periods prior to requesting a higher limit.
For phone requests, follow the automated voice prompts or state that you'd like to speak to a customer service representative. When instructed, provide your annual income and your monthly mortgage/rent payment. Requesting a credit limit increase online is just as simple. In fact, it's likely to be even easier and faster than calling.
How to Get a Citi Double Cash Card Credit Limit Increase Online:
- Log in to your Citi Double Cash Card online account and click the “Services” tab. From there, choose “Credit Card Services.”
- Click “Request a Credit Limit Increase” under the “Card Management” menu.
- Select the Citi Double Cash Card from the if you have multiple cards.
- Provide the required information (your annual income and your monthly housing payment).
- Review and click “Continue” to submit your credit request.
You should receive an immediate decision approving or denying the request. If approved, the new credit limit will appear in your account and will be immediately available for you to use.
Citibank also periodically grants higher credit limits to select cardholders who meet certain criteria. There is no surefire way of being automatically granted a higher credit limit, but keeping your account in good standing, making sure your income and housing information is updated and paying your credit card bills on time and in full definitely help. It's also worth keeping an eye on your credit score to know whether it's taken any dips that could benefit from some improvement.
Finally, one thing people often wonder about is whether requesting a higher credit limit on their Citi Double Cash Card will hurt their credit standing. And the answer is no, not usually.
Citibank typically uses a soft pull, or soft inquiry into your credit history, to evaluate initial credit limit increase requests. That will not affect your credit score. But if you're not satisfied with the increase amount that Citibank approves you for, you can request an even bigger credit limit increase. A request for credit above what Citibank offers will require a hard pull of your credit report. As a result, there will be a slight, but temporary, drop in your credit score.