Community Bank, N.A. Credit Cards

I might be taking this bank to court. Right before Christmas, according to my branch manager, CBNA decided to issue contactless debit cards to 65K customers. I had no notice of this. From that moment on, all payments were declined on the old card. There were sufficient funds in my checking account for every purchase I tried to make. I was I had to wait for the physical, plastic card to make it here in 7-10 days by USPS. When it arrived I activated it and began to buy holiday gifts for my family. Amazon declined all purchases and told me to contact the card issuer. CBNA told me by online chat "Your card is current and it does not have any blocks on it. Re-enter your info for that merchant and retry." Some purchases went through - a bookshop in the UK, my local coffee shop etc - but Amazon and two institutions I wanted to make a donation to before Jan 1 said the bank declined payment, many times over. As a result of this madness, my family had no presents under the tree and I missed being able to make charitable donations that would be deductible for my 2022 taxes.

DO NOT OPEN!!!! I returned some pants and they said I didn't. I had a house fire so they charged me late fees for it. I disputed it and was told don't pay the late fees. 2 months later a debt collector is coming to me asking me for $400. NOT FOR A PAIR OF PANTS! I called the company was told it was a mistake and ignore them. Called back a month later and they said my dispute went through, Today I was told that my dispute didn't go through and I have to pay the debt collector. I said over my dead body. 20 different stories. Save yourself the pain.