EECU Credit Cards

If I could give 0 or less than 0  stars I would. I've been with this credit union for over 12 years and I have never had problems until the past few years. This is the worst banking experience I have ever encountered. They have put ridiculous holds on my deposits until after all my bills clear and I am in the negative, thus once the hold is up on my deposit most of my money goes to paying the bank back. I got a credit card with them and was managing it well, but fell on hard times when my dog got cancer. I obviously maxed out my card to save his life. I had gone into the branch to speak with someone about an issue about something and they turned it around to humiliate me in the lobby by telling me my credit card is past due and asked loudly if I wanted to make a payment when she could very well see my checking account with nothing in it. I had never been more embarrassed in my life. Fast forward to now, during Covid, I am self-employed but lost thousands of dollars of work due to quarantine. EECU has done nothing but move my pending charges around, not let my deposits through for almost a week and berate me about my credit card being past due. They will call me daily about it. They also denied my unemployment direct deposit this morning for "wrong account number". When I double checked my information, it was correct. I have barely been able to pay my bills or keep food in my fridge. I've been going in circles trying to get help. I have called them to explain my situation and I don't get even a salt grain of empathy. I unfortunately can not close my account as I need it to be able to send money back and forth with my parents. I am completely and utterly displeased with the treatment I receive. I had never been treated with more disdain. I will never recommend this financial institution to anyone. It's a joke.