American Express Serve® Cash Back
American Express Serve® Cash Back's Key Fees
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ACTIVATION FEE
None
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MONTHLY FEE
$7.95 Monthly Fee (No fee in TX, NY, VT)
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SIGNATURE TRANSACTION FEE
Free
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PIN TRANSACTION FEE
Free
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IN-NETWORK ATM TRANSACTION FEE
$0
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ATM NETWORK SIZE
30000 ATMs
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OUT-OF-NETWORK ATM TRANSACTION FEE
$2.50
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FOREIGN ATM TRANSACTION FEE
2.7%
American Express Serve® Cash Back's Highlights
- $0 Card Price Online and up to $3.95 in retail locations
- Your Full Service Prepaid Debit Account with 1% Cash Back on purchases. (American Express Serve is not a credit card.)
- No credit check. No minimum balance. No hidden fees
- Earn 1% Cash Back added to your Account when you spend, for use on future purchases. (1)
- Free Direct Deposit gets you access to your money up to 2 days faster. (2)
- Enjoy FREE withdrawals at over 30,000 MoneyPass® ATM locations nationwide. (3)
- Enjoy American Express service and security 24/7. Shop online and off and enjoy Card Membership benefits like Purchase Protection*
- *Underwritten by AMEX Assurance Company. Subject to additional terms, conditions, and exclusions. See additional American Express Serve® Cash Back details
- 1) Earn unlimited 1% Cash Back on purchases (less returns/credits) rounded to the nearest dollar, added to your Account after you use your Card. Rounding purchases to the nearest dollar means that you won’t earn a fraction of a penny in Cash Back
- 2) Faster access compared to standard payday electronic deposit and subject to your employer submitting paycheck information to the bank before payday. Your employer may not submit paycheck information early
- 3) Transactions at non-MoneyPass® ATMs have a $2.50 American Express Serve fee. ATM operator fees may also apply. See serve.com/atm for details
American Express Serve® Cash Back's Additional Info
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LIVE CUSTOMER SUPPORT
Free
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AUTOMATED CUSTOMER SUPPORT
Free
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RELOAD OPTIONS
Direct Deposit, Cash Reload, Bank Transfer, Check Reload
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CANCELLATION FEE
Free
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INACTIVITY FEE
None
Customer Questions and Answers
Don't see what you're looking for? Submit your question about American Express Serve® Cash Back to our community.
Can my mom transfer funds from her checking account to this card on a weekly basis? Reply 2
They don't allow for wire transfer from a bank but do allow up to $1,000 per month using a debit card from a checking account. Yes, your om can make the weekly transfer as long as exact transfer doesn't exceed $500 per transaction or $1,000 for the month. Make sure to choose which Amex Serve card to get. All are free activation at CVS. Green one has $4.95 monthly fee but no other fees if you go to ATM that is Moneypass. US Bank and TFC withdrawals completely free. Silver one has a $5.95 monthly fee with 1% cash back on purchases and $3.95 cash reload fee. Blue one is $1 per month with $3.95 cash reload fee.
If I have an American Express Serve card can I upgrade my account to the Serve rewards account? Reply 11
No, but you can also get the American Express Serve Cash Back prepaid card.
What do I do if I haven't received my direct deposit from my employer on my Serve card? Reply
If you haven't received your direct deposit from your employer on your Serve card, you should contact American Express prepaid card customer service at 1-866-207-7970.
Can I purchase this with a PNC Credit Card? Reply
Yes, you can purchase a temporary Serve card with your PNC credit card at selected locations such as CVS or Walmart. However, you can get the card online for free. Please find more details here: https://www.americanexpress.com/serve/cash-back-prepaid-card/.
Why can't I withdraw my money? It says there is money on my card. Reply
You should call customer service at 800‑954‑0559 for more details.
With the cash back card do you get the monthly fee waived if a certain amount is deposited each month? Reply 2
The $5.95 monthly service fee for the American Express Serve Cash Back card cannot be waived. Please note that if you live in Texas, New York or Vermont you will not be charged this fee.
American Express Serve® Cash Back Reviews
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Last updated on: September 9th, 2019 at 14:09
WalletHub is an independent comparison service.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not issuer’s responsibility to ensure all posts and/or questions are answered.
Offer last updated: Sep 9th, 2019 at 14:09 ET