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Bluebird® American Express® Prepaid Card

Key Fees1,190Reviews363Q&AContact

Usage Fees

Activation Fee: None

Monthly Fee: None

Signature Transaction Fee: Free

Pin Transaction Fee: Free

ATM Fees

In Network ATM Transaction Fee: $0

ATM Network Size: 30000 ATMs

Out of Network ATM Transaction Fee: $2.5

Foreign ATM Transaction Fee: $2.50

Bluebird® American Express® Prepaid Card's Additional Info

live customer support

Free

automated customer support

Free

reload options

Direct Deposit, Cash Reload, Bank Transfer, Check Reload

cancellation fee

Free

inactivity fee

None

Get free ATM access at over 30,000 MoneyPass® ATM locations

Send money to anyone with Bluebird2Walmart Money Transfer Powered by Ria®. You can send money for free between Bluebird Accounts

Get your paycheck up to 2 days faster when you sign up for Direct Deposit

Members can make Direct Deposits, pay bills online, add checks with the Bluebird Mobile App, and set up Sub-Accounts — a great new way to manage family spending

Purchase Protection can provide coverage against accidental damage or theft of eligible items for 90 days from date of purchase, up to $1,000 per occurrence, up to $50,000 per Card member account per calendar year

24 hours a day, 7 days a week world-class American Express Customer Service

Bluebird® American Express® Prepaid Card Q&A

Can't find what you are looking for? Submit your question about Bluebird® American Express® Prepaid Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.

Do I need to reactivate my Bluebird card if I haven't used it in a few years?

Upvotes

Lisa Cahill, Credit Cards Moderator

You do not need to reactivate your Bluebird card if you haven't used it in a few years. However, if your account hasn't been used, it may have been reported as unclaimed property. The period of time to report an inactive account varies by state, and usually ranges between 2-5 years. It's best you contact Bluebird to see if you can start reusing your card.

Does Bluebird accept refunds?

Upvotes

Kendall Morris, Credit Cards Moderator

Yes, Bluebird accepts refunds. You can get a refund on Bluebird from a merchant, and you can get your tax refund on Bluebird as well.

Where can I find Bluebird ATMs?

Upvotes

Sydney Garth, Credit Cards Moderator

You can find Bluebird ATMs where you can withdraw cash without fees in the MoneyPass ATM network. You can locate the nearest ATM here.

How do I transfer money online from my Bluebird account?

Upvotes

Sydney Garth, Credit Cards Moderator

Will the Bluebird card be sent to my email address?

Upvotes

Kendall Morris, Credit Cards Moderator

Your Bluebird card will not be sent to your email address. American Express will send your Bluebird card to the physical address you provided. However, before activating the card, you will have to verify your email address.

How long does it take for a refund to process with my BlueBird card?

Upvotes

Sydney Garth, Credit Cards Moderator

If you return any merchandise purchased with the American Express BlueBird card, you will be subjected to the merchant's return policy.

If the merchant agrees to a refund, that action will generally take at least 7 days, if not longer.

How do I reset my Bluebird family account ATM PIN number?

Upvotes

I can't get on your web site, lost my card need new one. How am I going to get one?

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How do I activate the card for my family account? I got a family account for my son, but not sure how to get his card activated.

Upvotes

Someone charged my card over $2,700 which was not authorized by me from Walmart. We even called Walmart and told them it was not us to stop the transaction and now the fraud department who is supposed to be helping us has done nothing. I have talked to supervisors and this was over 3 weeks ago. How can we get our money back? I don't understand how they can't help!

Upvotes

Bluebird® American Express® Prepaid Card Reviews

Share your insights and review the Bluebird® American Express® Prepaid Card

3.4

What's Your Rating?

Jamie Hays
December 27, 2015 • @jamieh_12

I really like using this card. I originally got it due to the Savingscatcher program at Walmart, but I find that the ease of reloading and the good customer service make it the best prepaid card to use. I also like that it is very easy to check the balance and transactions online, and that you can load it easily with more money at Walmart.

Comment

Daisy Madison
December 27, 2015 • @daisym_4

I love this card. Igot it because I needed a card to purchase items off of Amazon. The application process was easy. I just applied on the internet and i received my card in a week. Soon after i put money on the card and it's free to do. No monthly fees or nothing. One bad thing is it isn't accepted everywhere. i wanted to pay my gas bill but American express wasn't an option. Other than that, i love this card.

Comment

Caitlin Rowland
December 22, 2015 • @legalmom2006

When I was looking for a prepaid card, this one jumped out at me. I had spoken with others who used it and were pleased. The application was simple and the card is easy to use. I have never had any trouble using it to pay for items online or in stores. I highly recommend this card for those looking for a prepaid card. Customer service is wonderful if you experience any trouble as well.

Comment

Sherrie Wilkerson
December 18, 2015 • @sherriew_1

I initially got the Bluebird Prepaid card for a promotion with Walmart's Savings Catcher. If I redeemed my Walmart Bucks to Bluebird, I got double the money. But after the promotion was over, I found myself loving this card. There is no fee to reload the card and I can reload the card with a machine at Walmart. That was very easy. The card is pretty convenient, when I have money loaded on it, I can use it a lot of places, but I did run into at least one store that didn't take American Express so that was inconvenient. It was very easy to apply online for the card and I got it within two weeks or so. I love that it has the option for you to set up sub accounts. You can set up a savings account and move money from the main account to it and you have to transfer it back to the main account to spend it so that can potentially help you save money better. You can set up subaccounts for other family members as well. Customer service was pretty friendly and helpful but it was a little frustrating when I called because I had made a purchase online and something happened so that it didn't go through (computer error or something) and the money was transferred but it didn't go through on the retailer's side and it took several days for it to get transferred back over to Bluebird. Finally, I use Bluebird to get paid for online crowdsourcing work and I get the money pretty quickly, at least by the next day.

Comment

Lydia Whitehorn
December 17, 2015 • @lydia717

I've been using the AmEx Bluebird Prepaid Card for about a year. I got it primarily to use for transferring some money I make from working online, but since getting it, I find that I use it for so much more! Transferring money via my Bluebird is so fast and easy. Transfers go through within minutes. My deposits are handled smoothly and quickly. I use their app to find compatible ATMs, so there's no fee for withdrawals, but on the few occasions that I've not been able to locate one, the fee is comparable to my regular bank account.

Comment

Joy Thibodeaux
December 14, 2015 • @joyt1

I use the Bluebird Prepaid Card to transfer some of my money that I make online. I love this card, and it's ease of use. This is not a debit card, so I don't use it for my purchases. Whenever I want to make an ATM withdrawal, Bluebird makes my transactions go smoothly each and every time. The ATM fee is relatively low compared to other prepaid cards that I've used in the past. Overall, I feel that Bluebird is a perfect card for those with or without a bank account. This card would also be ideal for college students! Parents can easily load the card with money every month for their kids away at college, and it gives them an opportunity to learn about budgeting their money.

Comment

Eric Torrez
December 11, 2015 • @erict_15

I've had no issues whatsoever with AmEx Bluebird. It's actually a rather nifty little card to keep in your wallet even if you have a traditional bank account. My work direct deposit hits my account two days sooner than a traditional bank, and if you use US Bank for your withdrawals, it's free!

These negative reviews are from inbred, Walmart-shopping hicks that have hot knifed too much dope. They can't even spell, ferchrissake. Bluebird isn't a debit card and shouldn't be used like one. Don't use it at the gas station, don't use it at hotels and don't assume all merchants accept AmEx. Instead, hit the ATM on your way out and avoid the embarrassment. They keep whining and moaning about how crappy it is. AmEx ain't stupid. They'll catch onto your scheming ways quick so don't try it. Use the card as you're instructed in the welcome packet and it'll but nothing but a breeze.

Comment

kayla083012
December 6, 2015 • @kayla083012

i do not like the fact that my ssi benefit was sent direct deposit too my account december 1st and bluebird said they never recieved it. i got so much proof that it was sent too my account but these peoplo continue too say they got nothing, fraud complaint is in process and filed charges as well.

Comment

Kyle Taylor
November 24, 2015 • @SabrebIade

Unlike a lot of reviewers here, I have had no trouble at all with my Bluebird Card.
I have moved money to and from other cards with no problems, and the transfers are done in seconds.
There is even a review button to make sure how much you are doing and what the total will be when you are done.
That comes in handy when you are no good with numbers.
It is limited to where you can use it.
But if you withdraw money from an in house ATM, there are no fees.
And most Walmarts have one.

Comment

Julie Renee
November 1, 2015 • @julier19

If i could give zero stars i would. I had a bluebird card associated with my SSN and such. I called today to request a new card because i lost mine. They told me they had NO RECORD of me. I remember purchasing my card at Walmart and loading money on it. They entered my SSN, birth date, and such and they said im not associated with them. The worst part about it is i had money on it. I NEVER AUTHORIZED THEM TO DELETE MY ACCOUNT. Do not get this card. I will be talking to attorney since they violated their rules.

Comment

Blake Wolfe
February 10, 2016 • @blakew4

That doesn't make any sense. You must have done it wrong. As soon as I got the card I called them and gave them my info. 2 weeks later I got my reloadable card in the mail. I lost my card and called them to send a new one and got it in 5 days. Its also best to make an account online as well though that wouldn't affect your problem. If you got a card in the mail then they have your account. If you did all the steps above then you must have done something wrong.

Comment

Dorresa Jackson
March 26, 2016 • @dorresaj

You probably did something wrong and I have never known them to just delete someone's account without their consent in fact I don't even think they can delete your account only you can do that and you can do that under your account also they don't ask for your social security number when talking to them they only ask for the last four of that SSN you're either tryna ruin a scam or you did something wrong like Blake said. You purchased a temporary card not the actual card they send it to you within 5 to 7 business days you can contact a lawyer but ultimately this seems like it is your fault not theirs.

Comment

Review Bluebird® American Express® Prepaid Card

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