I applied for Venture Credit Card because it appeared on this list as a metal card. It’s NOT. Please remove this from your list of Metal Credit Cards. It is now a plastic only credit card. Metal is no longer an option.

Just got approved for $5,000. TU 688 EQ 690. Have a 9 yr old BK on my credit reports. Everything else is fine, albeit young age of credit. Application and approval took less than 2 minutes! I have two cards with Cap 1; one is a platinum 2 yrs old with $2,500 limit. Other is QS1, 6 mos old, $500 limit. I was patient with Cap 1. Every 6 mos they gave me an increase. They were the ones that took a chance on me after my BK. I am so happy to get this Signature Visa card!

Very unhappy with this Capital One Venture Policies. I have had this card for 15 years. I pay early , the full amount every month. I accidentally paid $3.00 less on one of my bills an for 2 months they have been charging over 18 % interest on the full amount of all of my purchases! I have $50 in interest for 3 dollars! The policy is absurd. I called to see if they would wave the fee in light of my 15 year history without missing a beat. They are not will to wave the $50 fee to keep as a customer so I am moving on. Be very careful with their interest charges.

This system operates under a very poor judgement of the assessment of credit, asking very sensitive and personal questions to clients which not even a banker will ask under any kind of circumstances, please understand this is sensitive information and hackers will get it. I hope this gets review with higher executive personal with in your company and review guide lines properly. BAD

❌❌??. Don’t waste your time ?.❌❌They don’t process and report payments to credit bureaus on time. They never give increases and lie and give you BS excuses why even though they claim you can get increases if you make payments on time for 3-5 months but they don’t honor it. Customer service is a nightmare!!! Then the fraud dept will randomly (without warning) restrict your accounts and not give you any viable ways to verify your account. It’s a nightmare so even if you paid off your balance in full (like I did) you’re still not able to use your card. They are supposed to send you a link and let you upload documents but they say every single time that it’s not good enough or they didn’t receive them. Months later still they can’t verify your account but then I say I want to close the account, that they can do on the spit no problem. How’s that?! How can I not access my account to use it but I can access it to close it. That’s super stupid. Makes literally no sense. Then the genius I get from the fraud dept tells me he can close the accounts but can’t provide documentation that the accounts are closed. He transfers me to customer service who puts me on hold for no reason and then I call back and customer service transfers me back to fraud dept and fraud outs me back on hold. Apparently when you close an account it automatically generates a letter to be sent to you but for some reason she still can’t be sure I’ll get a document for all 3 of my accounts. ??‍♀️??‍♀️??‍♀️. This bank is so lame and useless. I have told my info 8 times today and my story 16 times and still nothing is resolved. Capital one has no bounds for its incompetency. In addition to that, I find out that once the accounts are closed but for some stupid reason the confirmation letters were not generated, they can’t do this after the accounts have been closed. So basically this entire waste of a day energy and time has been for nothing. They ruined the past few months and now they are making an already horrible day 100x worse for no explicable reason??????????????? Stupid Capital one. DO BOT WASTE your time energy or sanity in this bank!!

I have NEVER had a worse experience with a credit card company in my 20 years of using credit cards. Now I can’t even pay for my medical bills because i had to close the card due to the stupidity of 4 different people and spending a total of 2 hours of my time being dragged around and given different answers each time. And I JUST opened it! I ultimately had to close the card because no one would help me and every single person I spoke with made banking with you IMPOSSIBLE. I will 100% absolutely be dragging your name through the mud forever. Thanks for nothing. Extremely disappointed. Feel free to look my name up in your system for proof that I was tossed from person to person. Horrible.

Twice, they have arbitrarily and capriciously deactivated my card when I was traveling, leaving me without a card to pay for transportation, lodging and food. No notice, and no help from customer service. If I have to carry a second card to protect me from Capital One's whimsical decisions, it begs the question of why I need their card.

The travel options are completely terrible. With nearly 100,000 miles you're still paying out a significant amount of cash for terrible flight options. It's cheaper to shop your travel needs through travel websites. I'm completely disappointed in this card since I got for travel purposes.

Capital One Venture has the absolute worst customer service ever! I've had 2 different issues with fraudulent disputes and they don't ever help the customer out. I had a shady airline website make charges that I never authorized and tried to make me pay cancellation fees to remove the charges and Venture told me to file a Dispute. Which I did and the manager at Venture reassured me not to cancel the charges even though I only had 24 hours to cancel or they would charge me the full amount. The manager said I would win the case and not to cancel in order not to get the cancellation fees added as well from the shady merchant. I did what she asked and then 2 months later they sent me a letter saying my case was lost because I never canceled the charges that they supposedly said they've taken care of and said the case is lost and the money has been paid to the merchant. I told them the phone calls are recorded and I have the manager's name and employee ID and they said they needed that in writing not over the phone and it's my responsibility since it was my card. Stay away from this card, american express handles all your disputes for you with no problems and they make sure the customer is priority over the merchant. Any shady fraudulent activity occurs, american express has your back. Venture is only interested in taking your money and treating you like your the problem. I'm closing my account with them as soon as the dispute is closed and am telling every person I know not to get this card.

I don’t know about the credit card itself, because I didn’t receive it yet, I applied on October 17th and today we are November 8th, my concern it’s about the costumer service, it was very poor and very bad.
First of all to speak with a representative, you need to wait on holding for at least 30 minutes, I called 3 times, and each time it was that long.
Second they only information that they provide you is: you gonna receive it soon !!!!
On my last call I was told that they gonna cancel the card and send me a new one in 6 to 10 other business days, so I asked about the APR because basically the time l am gonna receive the card, I am gonna have only 11 month APR instead 12 month, they said there is nothing that we can do about it.
I am really disappointed about that, and
I pretty sure that I am gonna receive my first bill before even receiving the credit card, do you think that is fair?