Accepted Credit Score 
Bad Credit
Credit One Bank® Visa® Credit Card
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APRs |
REWARDS |
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CUSTOMER SERVICE INFO
Existing Cardholders
- Issuer's Customer Service: 877-825-3242, Ext.
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Issuer's Online Account Management
APRs |
REWARDS |
REVIEWS
Q&A | CUSTOMER SERVICE INFO
Q&A | CUSTOMER SERVICE INFO
Existing Cardholders
- Issuer's Customer Service: 877-825-3242, Ext.
-
Issuer's Online Account Management
Editor’s Take
John Kiernan, Credit Card Editor
Jul 15, 2020
Review: Credit One Bank® Visa® Credit Card
The Credit One Bank® Visa® Credit Card is one of the best options for a very particular type of person: someone with bad credit who needs what amounts to an emergency loan. If, for example, you need credit to cover the cost of vehicle repairs or unexpected medical expenses that you can’t afford in cash, then paying up to $95 in first-year fees for a $300 initial credit line might actually be the most attractive offer you’re going to get. The ability to earn cash back rewards sure doesn’t hurt, either.
With that being said, if you don’t absolutely need emergency spending power, you’re better off placing a refundable deposit on a secured credit card. You’ll get the money back when you close your account, assuming you’ve paid your bill in full, and you should be able to find an offer with no annual fee. Plus, secured cards are just as good for credit building as unsecured cards.
With that being said, if you don’t absolutely need emergency spending power, you’re better off placing a refundable deposit on a secured credit card. You’ll get the money back when you close your account, assuming you’ve paid your bill in full, and you should be able to find an offer with no annual fee. Plus, secured cards are just as good for credit building as unsecured cards.
- Good way to get an emergency loan with bad credit. Getting an unsecured credit line can be quite expensive when you have bad credit. But that’s less true for the Credit One Visa. There’s no one-time fee for application processing and no monthly fee. And your first-year annual fee will be at most $95 (up to $99 every subsequent year), depending on your creditworthiness. Given that new cardholders begin with a $300 credit line, you’ll essentially be paying as much as $95 for as little as $205 in immediate spending power with the Credit One Bank Card. After all, the first annual fee is assessed when you open your account, thereby reducing the spending power at your disposal.
- Secured credit cards are much cheaper. If you don’t absolutely need an emergency loan or $205 to $300 in spending power isn’t enough for your needs, you’re better off focusing on improving your credit at the lowest possible cost. That means getting a secured card instead of an unsecured offer such as the Credit One Card. Secured credit cards require a refundable security deposit, the amount of which acts as your spending limit. This reduces both your costs and the issuer’s risk. There are a number of secured cards with no annual fee, and opening one will help you improve your credit score to the point where you can qualify for a decent unsecured card.
- The APR varies widely based on creditworthiness. Your rate could be well above 20% with the Credit One Bank Credit Card, especially if you have damaged credit. But if you have damaged credit, you’ll probably be assigned a rate toward the high end of the range. As a result, you should try to pay for your charges as quickly as possible. WalletHub’s credit card payoff calculator will help you make the best plan for your situation.
- Credit-line increases aren’t guaranteed. Credit One Bank says it will consider cardholders for higher credit limits based on their “overall credit performance.” They don’t elaborate about what you need to do or when you can expect a higher limit. Most cards require at least five consecutive months of on-time payments before considering an increase, but you still shouldn’t get your hopes up.
- Rewards aren’t that helpful. The roughly 1% cash back that you will earn on eligible purchases pales in comparison to the rate at which you’ll have to pay interest. And if you really want rewards, you can do better with a secured card.
Jul 15, 2020
Credit One Bank® Visa® Credit Card's Rewards
- Receive 1% cash back rewards on eligible purchases, terms apply
Credit One Bank® Visa® Credit Card's Key APRs & Fees
| ONE-TIME FEES |
|---|
| None |
| ANNUAL FEE |
| $0 - $99 |
| MONTHLY FEE |
| None |
| REGULAR RATE |
|---|
| 17.99% - 23.99% (V) |
| GRACE PERIOD |
| 0 or 24 Days (see terms) |
Credit One Bank® Visa® Credit Card's Highlights
| See if you Pre-Qualify without harming your credit score |
| Track your progress with free online access to your Experian credit score, terms apply |
| Looking to rebuild credit? We report to the major credit bureaus monthly |
| Accounts are automatically reviewed for credit line increase opportunities |
| Make paying your bill easier with the ability to choose your payment due date, terms apply |
| Stay in-the-know with customizable account alerts via email and text |
| Enjoy peace of mind with $0 Fraud Liability |
Credit One Bank® Visa® Credit Card's Additional Info
| MAX LATE FEE |
$39 |
|---|---|
| MAX OVERLIMIT FEE |
None |
| MAX PENALTY APR |
None |
| FOREIGN TRANSACTION FEE |
3% or $1, whichever is greater |
| SMART CHIP |
Yes, chip-and-signature |
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CASH ADVANCE APR
23.99% (V)
-
CASH ADVANCE FEE
$5/8%, $10/5% or $10/3%, see terms
at Credit One Bank's secure site
Editor's Pick
Credit One Bank® Visa® Credit Card is an Editor's Pick for:
Related Credit Cards
If you are interested in the Credit One Bank® Visa® Credit Card, check out the following credit cards as well:
Related Credit Card Categories
Credit One Bank® Visa® Credit Card is related to the following categories:
Customer Questions and Answers
Don't see what you're looking for? Submit your question about Credit One Bank® Visa® Credit Card to our community.
How do I get a Credit One Platinum credit limit increase? Reply 13053
WalletHub
@WalletHub
Your account is automatically considered for a higher credit limit based on your credit score and payment history with Credit One Bank. But you can also simply request an increase yourself.
To do so, sign into your online account at https://www.creditonebank.com and select “Settings” from the site menu. Then press the “Credit Line Increase” button and follow the steps from there. Just bear in mind that you are unlikely to get approved if you haven’t consistently paid your monthly bills on time.
Requesting a higher limit can also trigger a hard inquiry into your credit history, which temporarily hurts your credit score. You can learn more about requesting a credit-limit increase here: http://wallethub.com/edu/how-to-increase-credit-limit/25857/. Please let us know if you have any other questions.
130
Upvotes
How much is the Credit One Platinum annual fee? Reply 5736
WalletHub
@WalletHub
The Credit One Platinum annual fee is $0 - $99.
The annual fee (if applicable) will be billed to your account when it’s opened and will reduce the amount of your initial available credit. Furthermore, you won’t have to pay any interest if you pay your balance in full each month.
57
Upvotes
By how much will my Credit One Platinum limit increase? Reply 4430
WalletHub
@WalletHub
The Credit One Platinum credit limit increase amount varies wildly, depending how you use your credit card as well as market conditions. In truth, since it's completely up to the issuer, and they don't disclose this type information, you can't really know for sure until you get it. Still, some people said that they received a credit limit increase of $200, so it should be at least around this sum.
44
Upvotes
Can I use my Credit One Platinum card in Europe without a PIN? Reply 4436
William Drake
@will_drake
You should be able to use your Credit One Platinum card in Europe without a PIN basically everywhere that takes plastic, with the exception of automated payment machines, such as the kiosks in train stations and self-serve gas pumps, which only accept chip-and-PIN cards.
The fact that this card uses chip and signature security is not the main reason why you should question bringing it abroad, however. It charges a foreign transaction fee on any purchase that is processed outside of the United States, which could significantly inflate the cost of your trip.
You should still make sure to have a credit card when traveling, though, both for security and because credit cards charge far lower exchange rates than you'd get when exchanging actual U.S. dollars for Euros at a bank or airport kiosk. None of Capital One's credit cards have foreign transaction fees, for example, which means the Capital One Secured and the Capital One Platinum could be better options.
44
Upvotes
What are the Credit One Platinum credit score requirements? Reply 3727
WalletHub
@WalletHub
This card is intended for people with bad credit, which means anyone with a score in the 300 - 639 range has a good chance of getting approved. But with that being said, approval isn’t as guaranteed as it would be with a secured credit card. What’s more, your credit score isn’t the only factor that lenders consider, as your income and existing debt obligations will also be evaluated. If you’re interested in tracking your credit-improvement progress, you can get free credit scores updated on a daily basis on WalletHub: https://wallethub.com/free-credit-score/.
37
Upvotes
Can I use my Credit One Platinum card outside the U.S.? Reply 3428
WalletHub
@WalletHub
You should be able to use your Credit One Platinum card basically everywhere that takes plastic, as it is a Visa.
However, it's a chip-and-signature card and vending machines and automatic payment services for travel tickets or gas won’t work with it. Don't worry though, because you should usually be able to find a staff member to process your transaction if you’re at a gas station or buying a train ticket for example.
Please note that the Credit One Platinum charges a foreign transaction fee on any purchase that is processed outside of the United States, so you may want to get a no-foreign-transaction fee credit card instead.
Alternatively, using a debit card can be a better option if you intend to mainly pay using your card, or take cash from ATMs. You can benefit from reduced fees or even no fees at all.
34
Upvotes
Can I get a Credit One Platinum cash advance as soon as I receive the card? Reply 3117
WalletHub
@WalletHub
You can technically get a Credit One Platinum cash advance as soon as you receive the card, but you will first need a PIN. You can obtain that by calling customer service at 877-825-3242 or by clicking on the “Request a PIN (Personal Identification Number)” link on the “Update My Info” page of the Credit One website.
Just keep in mind that cash advances are expensive, as you will incur a cash advance fee and interest will begin to immediately accrue on your withdrawal.
31
Upvotes
Is this a card to pay only debt with or can you make any purchases on it? Reply 2323
WalletHub
@WalletHub
You can use this card for purchases too, everywhere VISA is accepted.
23
Upvotes
How much is the Credit One Platinum cash advance limit? Reply 2215
WalletHub
@WalletHub
Your Credit One Platinum cash advance limit should be listed on your statement or in the materials mailed along with your card.
Credit One’s customer service department should also be able to tell you, and they can be reached at 877-825-3242.
However, please make sure to note that cash advances are quite costly. You can learn more about cash advances here.
22
Upvotes
How many Credit One Platinum payments can I make a month? Reply 2015
Patrick Murphy
@stpatrick1982
You can make up to 4 electronic (internet) Credit One Platinum payments within 1 billing cycle. For security reasons, Credit One Bank has procedures in place to restrict the number of electronic payments that may be made within a rolling 30-day time period.
You can also send a check, pay by MoneyGram or Western Union money order, or use Express Payments (for a fee of $9.95) to pay over the phone. There are no restrictions on the number of payments you can make using those methods.
20
Upvotes
Credit One Bank® Visa® Credit Card Video Review
Credit One Bank® Visa® Credit Card Reviews
Share your insights and review the Credit One Bank® Visa® Credit Card.
May 01, 2020
DO NOT GET THIS CARD. This card company uses bully tactics and shady dealings to make money off the poor and low credit customers. $100 annual fee! Which they split up over monthly payments in hopes that you forget and then they hit you with late fees they refuse to waive. Even during the Covid19 pandemic they refuse to work with you on waiving late fees. I've had this card for 8 years and they just decided recently to change the annual fees and the way they charge them. Shady. When I first opened this account I missed my third payment by two days. They called me saying that they were going to take that balance from my bank account! They were not pre-authorized to do so. I've tried to close this account multiple times. every time I would call in to close the account they would put me on hold for every 30 minutes hoping that I would hang up. Then they would offer me zero interest rates for X amount of months, and then my interest rate would rise every time I would do that, essentially they would not take no for an answer. This company has awful business practices, they are untrustworthy, their customer service is lacking and unsupportive and it's sad they take advantage of people trying to rebuild their credit. As of today 5/1/2020 I'm finally free of this crooked company. After I paid my late fee of course because they refused to waive it even though I'm unemployed due to Covid19 and threatened to send me to collections over $16!… show more
3 Comments
Apr 27, 2020
Worst customer service ever! They took 54 mins to verify my account two times before providing me account information for my account!!! The rep then puts me on hold for another 5 mins to take my payment!! I will be closing all my accounts with them! Their horrible!
Apr 21, 2020
I regret ever getting this card. Started with a $400 limit to which they immediately charged $75 for a card fee. I finally paid this card off in January and figured I’d leave it open so it didn’t ding my credit score. BIG mistake. They were charging me $8.25/month to have the card (shame on me for not noticing that was an ongoing fee) and I didn’t realize it because they never sent me a statement. They CLAIM I signed up for online statements. There is NO WAY I would ever do that. So anyway I had no idea that this fee was being added to my account and because I wasn’t paying the monthly payment they also kept adding late charges! I had no idea until I got a text from them saying my payment was past due. I called right away and my $0 balance was now over $90! To make matters even worse they had reported me to the credit bureau and my credit score dropped 13 points! I tried to get them to fix it and they told me it was impossible. I paid off the card again and told them to close it. They said they would but I called back a week later and it was still open! I told them again to close it. This time they read me a disclosure that says it may take 21 days to close the card and I will continue to incur fees during that time! These people are thieves and liars. Avoid them. If I knew who to report them to I would.… show more
Apr 18, 2020
I got this card 7 months after a bankruptcy was filed. Credit score below 500. They gave me $300. after 3 months moved to $500. I pay on line early every month. There is no one to talk to tho only recorded messages. The key to opening up your credit is to keep the card balance at 1/3 the credit available.
Apr 17, 2020
Customer service is HORRIBLE! I've never ever been late, I make 2 payments a month my credit line was only $300.00 I kept using my card to bring up my credit score. On April 13 they charged my debit twice, that gave me a credit of $120.00. & than I was told if i use the card it would be taken away from by credit balance not my credit line not true. They ended up closing my account, that's fine because I was gonna close it anyway. They don't give a damn about any of their customers.… show more
Apr 13, 2020
if i could give them no stars i would. I had their card for 2 months and they were horrible. The card was easy to use but when I went to make my payment the rep put in the wrong acct number for my checking account, she put in my routing number twice and I didn't catch that so I got hit on a 30 days past due on my credit. Then I called in to pay my acct to zero and they told me that a rep had notated that I told them I had an atty representing me. I never once told them that but bc it was on the notes it must of happened! So I was going to have to go the extra mile to fix their mess up. Cancel my card. I don't need this one I have enough without having to fix your mess ups… show more
07/08/20
the easiest way to pay is to do it through the app and it goes through right away. I have never had any problems
Apr 02, 2020
I’m just looking for a credit card that I can get some gas and groceries and and not Ben hassled constantly. I’m truly trying! I have never used this card before but I hope it’s as good as the reviews I have heard about it. Second chance programs are amazing!
Mar 27, 2020
Do not and I repeat do not get a card from these people they lie and they are cheat I got behind on payments asked him to know me a statement that claimed they couldn't mail it to a PO Box for 10 months and 12 months later I get a letter saying they sold my account at the PO box liars
Mar 25, 2020
They freeze me account with every transaction I attempt, and call it “suspicious activity” then lock your card when their offices are closed for days and you can’t get it fixed. I’ve been doing this with them for weeks. And amid crisis, I can’t access emergency credit because they locked my card for ordering my son a tshirt from Amazon..... even after I “verified” the purchase via automated system, it changes nothing. So they email, call and text me about suspicious activity I’ve already confirmed was me, then keep my money frozen. Do NOT use them. If I close the account it’ll affect my credit worse. Just don’t do it. They’re scammers and I can rarely understand their incompetent and non-English fluent “customer service representatives”… show more
Mar 18, 2020
I recently dealt with fraud and theyre saying it can take up to 3 months to reverse this? What kind of bank take 3 MONTHS to reverse fraud when you report it? The customer service line is awful, the kid doesnt understand english at all and kept me on hold for HOURS with no actual resolution. My other CC companies have never given me this much grief (nor has their systems been so faulty as to let this happen in the first place). Dont get this card, and save yourself the hassle.… show more
Mar 11, 2020
I don't even use the credit card, but there is a monthly annual charge. Yet, they don't have a set up for automatic payments. I got busy and missed a month not paying the monthly annual fee of $8.35, which will effect my credit score. This card is more of a nuissance than anything. It's the only card that I've ever heard of not having a system set up for automatic payments and that charges an annual fee monthly.… show more
06/02/20
That's funny because I have Credit One and I have automatic payments set up on my account.
Aug 19, 2018
I have had my credit one since January 2018 i pay on time keep my usage under 30 percent i still dont have a credit increase...I never been late and i pay the account out..so I'm not understanding why i cant get a credit increase???
06/02/20
Its not just your credit one account they are looking at. Do you pay all your other accounts on time?
Feb 29, 2020
This a great card, I have had for little over a year. Increase without asking I keep a zero balance, increased credit score. Love this company. Never had any problems, with customers service, post payment with in few days. A little different to dispute items but will remove them quickly.
Feb 29, 2020
Credit one customer service is without a doubt the worst in the entire world. I cannot imagine anything worse than they way they treated me. Stay away from them. If I could give them a zero star I would.
Feb 25, 2020
I don’t know what’s going on with this card but some of these reviews are making me nervous. So I applied for the card and got approved for a $2,000 limit. When I got the card I read the disclosures and noticed their daily interest model with no grace period. Well that on top of the $75 annual fee was too much for me so I called to cancel. The rep told me they’d increase my balance to $2100 if I keep it. I said no and closed the account. A few weeks later after I kept receiving multiple mail and email offers, I decided to open the card again, in case I had any major bills or expenses. My credit isn’t terrible but I am rebuilding after a bad divorce (674 trans union 717 equifax). So they sent me out a new card with a $2100 limit (no new hard pull that I can see and no fees so far). I activated it but haven’t used it cuz I’ve been waiting for the annual fee to hit so I could pay it off immediately along with the daily interest that I accrued. It’s been nearly a month and I still have a $0 balance. I don’t know what to make of this card and I have others without annual fees but with lower limits so I thought this card would be good in case of emergencies. I don’t know if they’re waiting until I use the card to charge the annual fee so I can’t request a refund, or if they somehow waived or missed it. All I know is these reviews are making me incredibly nervous wondering what I got myself into....… show more
Feb 23, 2020
I opened a Credit One Bank credit card due to an emergency. After paying off the balance, I called in to close the credit card because I didn't want to keep paying the annual fee, which is actually broken down into monthly charges unlike other credit cards I've had with annual fees. To keep me as a customer, they offered to waive the fees and give me a $25 credit if I kept the card open, so I agreed. Everything was fine at first, but after about 5 months they started charging me the fees again, conveniently after I racked up a new balance. I figured there was a mistake, but when I called in the rep I spoke to refused to acknowledge the agreement or even credit back that month's fee that I did not agree to. I would've closed it in the first place if I would've known they would bait and switch like that. I again asked them to close this credit card and they made sure to let me know that they will keep charging me the fees until the balance is paid off regardless of it being closed or not. I will never do business with them again. I've worked with numerous creditors and never had a problem with any of them until now so I feel that says a lot!
On top of that, when I did try to pay it off, payment was blocked/ delayed until I went through the "verification process", which took several days.… show more
On top of that, when I did try to pay it off, payment was blocked/ delayed until I went through the "verification process", which took several days.… show more
Feb 21, 2020
OKAY... there a lot of bad reviews for this card but I'm betting most of those people just continued their bad credit management practices with this rebuilding card.
If you are TRULY serious about fixing your bad credit then this card will help.
If you've come to the point where you don't WANT a credit card for extra buying power but WANT a credit card to fix your credit, then this will help.
Yes, the fees, etc... are excessive. Guess what? I didn't care. If they were willing me to give me chance to prove my credit worthiness then I was all in.
Applied with a 540 (2 derogs, Chap 7 BK 9 yrs old, a repo, 11 inquiries in 3 yrs and 66% utilization). I was approved with a $500 limit.
My score was a disaster and I had some legit excuses but mostly it was due to me being irresponsible. My husband suffered a nearly fatal illness (he's fine now) and the car repo happened because I had to choose between paying my last car payment or paying for his meds. EASY decision.
NOTE--- I got the car back from the auction lot in Fontana, Ca., the following week after paying a hefty sum. FORD/Lincoln reaffirmed the debt since it was during our Chap 7 BK process. I paid them off. I now own the car free and clear. Lesson: Get your car back if you can from the REPO man.
OKAY... so.... in November 2019 I got serious about fixing my credit. I had this Credit One card for 6 mos but I paid it down to zero. Cool. I then paid the Cap one Plat down to 1000 (limit = 2500), paid Avant to 0, paid Mission Lane to 0.
So... I'm starting to see an increase in my credit score due to better utilization! I am motivated. I've now got a 610.
So... I disputed BOTH inquiries on my credit reports. Guess what? They deleted both derogs!
So...now I've got my utilization down to under 30% and both collections are gone which helped account for an 88 point increase! A few inquiries fell off too. I still have to wait for BK to fall off (July 2021) but my credit score as of today is 667.
Now... I am still a few points away from good credit BUT I have perfect payment on all accounts including my jumbo mortgage. SO.... per wallet hub, I am on my way to 700+ score in the next 6 mos.
Bottom line: Spend the cash to pay off collections if you have them but only IF they are 4 years old or LESS. It's better to pay off the collections than paying high interest on subprime credit cards.
So yeah, thanks Credit One. You (along with Cap One, Avant and Mission Lane) made me hurt enough so that I never want to be in this place again.
I will say that if you get this card and charge a few small items every month and then pay more than the minimum payment on time then you will raise your credit. If you're looking for a card for more buying power but you have bad credit than this won't help you.
I just received a Discover IT (nonsecured) cash rewards card and I have to tell you it feels great. Moreover, I got a preapproved AMEX offer in the mail. The old me would have applied. The new me will wait 6 mos to keep my inquiries low.… show more
If you are TRULY serious about fixing your bad credit then this card will help.
If you've come to the point where you don't WANT a credit card for extra buying power but WANT a credit card to fix your credit, then this will help.
Yes, the fees, etc... are excessive. Guess what? I didn't care. If they were willing me to give me chance to prove my credit worthiness then I was all in.
Applied with a 540 (2 derogs, Chap 7 BK 9 yrs old, a repo, 11 inquiries in 3 yrs and 66% utilization). I was approved with a $500 limit.
My score was a disaster and I had some legit excuses but mostly it was due to me being irresponsible. My husband suffered a nearly fatal illness (he's fine now) and the car repo happened because I had to choose between paying my last car payment or paying for his meds. EASY decision.
NOTE--- I got the car back from the auction lot in Fontana, Ca., the following week after paying a hefty sum. FORD/Lincoln reaffirmed the debt since it was during our Chap 7 BK process. I paid them off. I now own the car free and clear. Lesson: Get your car back if you can from the REPO man.
OKAY... so.... in November 2019 I got serious about fixing my credit. I had this Credit One card for 6 mos but I paid it down to zero. Cool. I then paid the Cap one Plat down to 1000 (limit = 2500), paid Avant to 0, paid Mission Lane to 0.
So... I'm starting to see an increase in my credit score due to better utilization! I am motivated. I've now got a 610.
So... I disputed BOTH inquiries on my credit reports. Guess what? They deleted both derogs!
So...now I've got my utilization down to under 30% and both collections are gone which helped account for an 88 point increase! A few inquiries fell off too. I still have to wait for BK to fall off (July 2021) but my credit score as of today is 667.
Now... I am still a few points away from good credit BUT I have perfect payment on all accounts including my jumbo mortgage. SO.... per wallet hub, I am on my way to 700+ score in the next 6 mos.
Bottom line: Spend the cash to pay off collections if you have them but only IF they are 4 years old or LESS. It's better to pay off the collections than paying high interest on subprime credit cards.
So yeah, thanks Credit One. You (along with Cap One, Avant and Mission Lane) made me hurt enough so that I never want to be in this place again.
I will say that if you get this card and charge a few small items every month and then pay more than the minimum payment on time then you will raise your credit. If you're looking for a card for more buying power but you have bad credit than this won't help you.
I just received a Discover IT (nonsecured) cash rewards card and I have to tell you it feels great. Moreover, I got a preapproved AMEX offer in the mail. The old me would have applied. The new me will wait 6 mos to keep my inquiries low.… show more
06/15/20
I agree. People with a 400 score expecting a 0% interest with no fees and 5000 credit limit. Get real people!
Feb 18, 2020
HORRIBLE. They charge for 40$ if you lose your card and need a replacement, today they sent me a letter stating they can give 2000$ after filling out card all they could give me was 500$ to add credit they charge 40$. HORRIBLE COMPANY AND DROVE MU BEACON SCORE DOWN. !!!! STAY AWAY IF YOU KNOW WHATS GOOD FOR YOU!!!
Feb 14, 2020
Do not get this credit card. I have credit problems and took this card to help rebuild my credit. I paid the cards off at a 22% interest rate and they still billed me $6.50 a month for the card. i called and asked what the fee was for and they told me it was for credit monitoring and if i didn't like it they will gladly cancel my card. I have never dealt with such unprofessional, ignorant,arrogant customer service in my life. Very soon i will be canceling the cards.… show more
Feb 10, 2020
Worst credit card I have ever had.... Kicking myself for even apply to and getting this trash... It's a predatory card with some terrible customer service.... Same guy seems to answer phone anytime you call.... There are better options. I can't believe these people can even send out mail flyers
Feb 07, 2020
I can't access the app at certain times of the day. The hidden fees are out rages. I'm surprised they have 3 stars. I guess people don't want to write over 200 characters just to post a review. Not good at all
Feb 01, 2020
Horrible. Customer Service is terrible and god forbid you get your card stolen or you lose it, YOU have to pay $25 for a replacement card. First chance I get, I’m cancelling this card. I’ll take the hit on my credit score, that’s how much I hate this card.
Jan 24, 2020
I dont understand why i havent received my card. 3 different times they say i was pre approved and i apply. Then it just keep saying it is processing even tho they approved me . it has been several months and still waiting. Thanks Deborah Baker
Jan 11, 2020
Verified Customer
They will show you on your account that the money went through but then when you spend that money and not able to put it back right away they act like vultures and call you constantly even when you tell them look I can’t do anything till this date they continue and they ask for your bank information like 5 times within that 10 minute phone call One even wanted me to pull over on the side of the road while having four children in the back of the vehicle making me a possible target and all of my kids were acting out so I couldn’t even really hear the guy The smartest thing to do is have a small credit line with them and if you have a big credit line I don’t recommend spending a lot of it… show more
Jan 05, 2020
Verified Customer
I had Credit One I use my PayPal card witches in mining the same name on my credit one card and I didn't have the right amount of money in there so it was declined so they said that that was a fraudulent payment and they ended up canceling my card signed me up with all these fees wanted me to get a lawyer proving that I was really the person who authorized the payment to pay my credit card even though my PayPal account had the same name and the same address my Credit One bank card had never hated Indians Central lights out with Credit One Bank honestly I hate all f****** Indians don't deal with Credit One Bank they're nothing but a bunch of scam artist… show more
Dec 24, 2019
I set up my first payment with them using my bank acct info (which their site approved) then i get a notification that my payment didnt go through. I tried again (after confirming my info was correct) and it also got denied. Now they closed my acct and they call me from random local numbers every 10 minutes. I was early on payment and it was my first experience trying to pay them. First time I answered from one of their random numbers they call from the guy does no verification with me of who he is talking to and just asks for my debit card number. How much more of a scam could that possibly sound like and im supposed to just give up my debit card info??? Especially after your site shows me it accepted my bank info?! I wish i never signed up for this card ? i hope no one else wastes their time and this helps save them from the harassment they will receive.… show more
Dec 16, 2019
I submitted a payment for a penny less and they charged me an $8.45 late fee. The payment was 4 days early. That’s how much of a grinch they are. As soon as I can pay my balance off, I’m closing my two credit one accounts. They won’t let you pay their annual fee off early. They just want the interest!
Dec 15, 2019
Verified Customer
Why does your company charge 25 United States Dollars for a replacement card? No other reputable credit card company charges for a replacement card. Not Discover, Not Citi, Not Capital One, Not American Express, Not Chase.
02/21/20
Pretty much all of those credit card companies you listed are prime credit cards. Credit One is a subprime card.
Look at it this way.... Discover and AMEX are Nordstom. Credit One is WalMart. Why do you expect Nordstrom quality at a WalMart?
Look at it this way.... Discover and AMEX are Nordstom. Credit One is WalMart. Why do you expect Nordstrom quality at a WalMart?
Dec 07, 2019
Bad credit card,dont get it
Its not good at all
It will make you credit score down
Bullshit.
I used almost a year,now i want to closed but im sure they will make my score down
Please dont used it,its better try different.
Its not good at all
It will make you credit score down
Bullshit.
I used almost a year,now i want to closed but im sure they will make my score down
Please dont used it,its better try different.
06/02/20
How is it going to make your credit score go down if you use it responsibly? It didn't make my credit score go down unless I went off track and went over the recommended utilization rate of
30% and then after I bought it back down again, my credit score would go right back up.
30% and then after I bought it back down again, my credit score would go right back up.
Dec 03, 2019
I tried the card and they were incapable of depositing 2 small amounts into my checking account. I swear I was talking to a janitor in India or Africa. This went on a few weeks so I canceled. What a joke. I think the scam is to get 10 bucks through online payments, not through a non-fee payment.
Nov 29, 2019
PEOPLE?!
CREDIT ONE BANK IS A SPONSOR OF WALLET HUB, NERD WALLET, CREDIT KARMA, EXPERIAN AND MORE!
These companies are exactly like Facebook, who know these companies are crooked, but because they pay them a fee, they will continue to force-feed you these horrible cards.
I'd think better of Wallet Hub, if it stood on morals and refused to solicit these cards.
CREDIT ONE BANK IS A SPONSOR OF WALLET HUB, NERD WALLET, CREDIT KARMA, EXPERIAN AND MORE!
These companies are exactly like Facebook, who know these companies are crooked, but because they pay them a fee, they will continue to force-feed you these horrible cards.
I'd think better of Wallet Hub, if it stood on morals and refused to solicit these cards.
06/02/20
Ok if you have a problem with subprime cards, how is anyone who needs to rebuild their credit supposed to rebuild it. A prime credit card company(Chase, Citi, Discover, AMEX, etc are not going to give you a chance unless they offer you a secured card and even then that's not guaranteed.
Nov 25, 2019
This card has devastated my credit and I’ve only had it less than a month! I paid the balance totally off before it’s even due and my credit was still knocked down over 35 points! I don’t understand what’s going on but I’m so upset because customer service is completely useless.
06/02/20
Sounds like you went over the recommended credit utilization of 30%. Even if you paid it off, if the balance is still over that rate by the time the company reports it to the CRA, your score will fall. That's happened to me. I paid off all my credit cards and now my score is finally going back up. By the end of summer it should be be between fair and good again and with my new credit line increase it should be closer to good.… show more
02/07/20
Cards don't ruin credit. People's actions ruin credit. Something else is going on. Did a derogatory hit your credit file? Or, did a long term collection account, which bolsters your length of accounts, fall off your credit file? While it's good a baddie fell off, it does affect your credit file's length of history. It sucks. But it's a short term drop.
Nov 24, 2019
$25 replacement card fee is highway robbery. This card is a rip-off. I will never recommend this trash to anybody. I'm reporting this company first thing on Monday . Then they have the nerve to want you to refer people. Why would I refer someone to get ripped off? Makes no sense.
06/02/20
Go ahead and report them. They will probably just laugh at you. Nobody forced you to apply for their card and the replacement fees are normally in those disclosures they send you when you get the card. Did you even read them?
Nov 21, 2019
I could give them no stars I would. I applied with what I thought to be Capital One. However after being approved I realized it was Credit One. I was shocked to only get a $350 credit line. Because the very same day I got a $3,500 credit line with Capital One. I thought okay honest mistake I'll just hold on to the card, and not use it. Having this extra $350 credit line would be a nice little cushion to my debt to credit ratio. An entire year passes by with me never ever using this credit card for anything. Out of nowhere Credit Karma advises me that I now have an $8 balance on this credit card. I contact Credit One and they informed me that they charge their annual fee on a monthly basis. They charge you $10 to pay your bill. So basically I would have to be paying them $18 a month for a lousy $350 credit limit for a card that I do not use. I immediately called Credit One bank and canceled the account. I'd rather take a three to ten point hit on my credit score that will repair itself in the next 6 months by itself then to have to pay this Bank $18 a month to have this worthless credit card. Stay far far away from this credit card and this Bank.… show more
Nov 19, 2019
DO NOT APPLY FOR THIS CREDIT CARD- THEY CHARGE $39 MONTHLY ANNUAL FEE - DO NOT APPLY FOR THIS CARD
They sent me a card without I realize it they tried to charge me $39 per month annual fee, I never agreed to. Once I called customer service, they try to give me a higher credit limit but still annual fee which will be almost $500 per year.
They sent me a card without I realize it they tried to charge me $39 per month annual fee, I never agreed to. Once I called customer service, they try to give me a higher credit limit but still annual fee which will be almost $500 per year.
Nov 16, 2019
I Despise this credit card company. I've been a Credit One card holder for two years. They manipulate the public with their logo that mimics the well respected company "Capital One". Unfortunately they don't come close to their standards. I have 12 credit cards, Amex, Capital, Citi, Discover, ect. All with 4k or more credit lines except for "credit one", it's just $500. After a year, I requested an increase. It was denied. Three month later, another request and it was granted with an increased to 700. Now this is a credit card company that charges $100 annual fee. It's the only card I have that has an annual fee.
After a year and a half of never being late and maintaining perfect utilization, I was getting constant mail offers from them for a second card account, not a second card on the same account but a new account with a $1500 credit line. After months of these offers that came weekly, the offer change to "You are such a valued customer" please except this new card buy simply "Excepting". Well instead, I requested a credit line increase instead on the card I have. Why pay two annual fees is what I thought. The request was denied! I called them to better understand why if I was approved for a second account of $1500, then why wouldn't qualify for a line increase. They explained the offer was a preapprove which meant there was no guarantee that I would be approved. I argue that that's not what the offer was indicating to me.. seems like dishonest marketing then. The representative then indicated that if I didn't qualify for a line increase that I would not qualify for the second account. This is their right and their process, okay.
After getting off the phone, being a bit offended because I have good credit and not a single blemish on my credit report yet they act as though I'm high risk, I decided to except their credit card offer. "Congratulations on your new account with $1500 credit line". APPROVED!! What!?
Basically, they are just compounding fees with two accounts. They are not reputable. The "valued customer" slogan is just words and carries no weight with them. My experience is Amex, Discover, Capital One and Chase are amazing cards and customer services is impeccable! Try to get with them and if you don't qualify, I think Capital One has a secured card program for beginning credit.
Credit One is no good in my opinion and I'm only listing this one thing but they fall short on some many other issues. I have cancelled my dealings with them.… show more
After a year and a half of never being late and maintaining perfect utilization, I was getting constant mail offers from them for a second card account, not a second card on the same account but a new account with a $1500 credit line. After months of these offers that came weekly, the offer change to "You are such a valued customer" please except this new card buy simply "Excepting". Well instead, I requested a credit line increase instead on the card I have. Why pay two annual fees is what I thought. The request was denied! I called them to better understand why if I was approved for a second account of $1500, then why wouldn't qualify for a line increase. They explained the offer was a preapprove which meant there was no guarantee that I would be approved. I argue that that's not what the offer was indicating to me.. seems like dishonest marketing then. The representative then indicated that if I didn't qualify for a line increase that I would not qualify for the second account. This is their right and their process, okay.
After getting off the phone, being a bit offended because I have good credit and not a single blemish on my credit report yet they act as though I'm high risk, I decided to except their credit card offer. "Congratulations on your new account with $1500 credit line". APPROVED!! What!?
Basically, they are just compounding fees with two accounts. They are not reputable. The "valued customer" slogan is just words and carries no weight with them. My experience is Amex, Discover, Capital One and Chase are amazing cards and customer services is impeccable! Try to get with them and if you don't qualify, I think Capital One has a secured card program for beginning credit.
Credit One is no good in my opinion and I'm only listing this one thing but they fall short on some many other issues. I have cancelled my dealings with them.… show more
06/02/20
What I don't understand about your comment is when you found out that you had the wrong company, why didn't you just close the account. Yet you kept it and those fees are in the disclosure brochures they give you when you get the card. Why keep a subprime card when you had the credit for prime cards.?
02/07/20
Credit One had that swoosh logo first. Also, if you hate Credit One so much, why ask for an increase? Getting a 500 credit line without a single blemish means there are other red flags in your file.
You have prime credit cards in your wallet. Maybe too many? Or too many new ones at once? Maybe that's why you were given a low limit. Too high a debt load to income ratio. If you make 50k a year, have 15k in credit but utilize over 10 percent of your credit, no one is going to offer you a high credit line.… show more
You have prime credit cards in your wallet. Maybe too many? Or too many new ones at once? Maybe that's why you were given a low limit. Too high a debt load to income ratio. If you make 50k a year, have 15k in credit but utilize over 10 percent of your credit, no one is going to offer you a high credit line.… show more
11/29/19
David,
I agree this is a horrible card and to be honest, if "YOU" had completed a bit more research and took your time, you would have recognized that there were numerous far better options than this card.
Finally, as so many people don't know, but CREDIT ONE had that LOGO years before CAPITAL ONE. Yet, Credit One has never attempted to sue Capital One, and sadly Capital One "attempted" to sue Credit One, until their case was "EASILY" thrown out.
If I were you, I'd sit down, and research cards for a month or so, and pick cards that favor your needs and credit building goals.… show more
I agree this is a horrible card and to be honest, if "YOU" had completed a bit more research and took your time, you would have recognized that there were numerous far better options than this card.
Finally, as so many people don't know, but CREDIT ONE had that LOGO years before CAPITAL ONE. Yet, Credit One has never attempted to sue Capital One, and sadly Capital One "attempted" to sue Credit One, until their case was "EASILY" thrown out.
If I were you, I'd sit down, and research cards for a month or so, and pick cards that favor your needs and credit building goals.… show more
Nov 16, 2019
If I could rate it at zero I would. Do not get this card. It does not help your credit. I paid them with a money order (a lot of money) way ahead of my due date and it took them two weeks to post it even though the money order has been cashed. nothing but bs
Oct 28, 2019
I have not so good credit and i applied for this card and they denied me and i have a job my husband has a job and it like u have to have at lest a 607 and i dont that y i need the help so what do i do now????
Oct 16, 2019
I had a bunch of charges for a company somewhere in las vegas that was a internet company for something. They made a bunch of charges to my card, when my card was number was stolen. Anyway there fraud protection sucks. After a investigation they told me i was resposible for all charges about 600 dollars worth. They said if i wanted to dispute it again i would have to have a police report and send a letter to them to reopen the investigation. My bank card and capital one card was also hacked at the same time. I had no problems getting it refunded to capital one and my bank. But this company is holding me responsible. Bullshit they can sure keep charging me fees but cant have my back like capital one did. There fraud department is horrible. If you decide to get thia card DON'T because they will not have your back if something goes wrong. Worst credit card i have ever had.… show more
Oct 09, 2019
I have been a cardholder for 3 years already, making my payments on time with a low credit limit. I accidentally missed ONE PAYMENT, and making it two weeks later when I found out I missed it, they reported the late payment to the Bureau and this decreased my score by 13 points. Their penalty is very high. I am paying it off soon or transfer my balance to another card. I believe they are on the limit of a substandard predatory lender… show more
02/07/20
Ask them for a goodwill waiver of late fee via the BBB. They hate having to deal with the BBB and will usually waive the fee. Removing it from your file will be harder to do. But that impact diminishes with time, On another point, a creditor CANNOT report you late unless it's 30 days late from due date. So it sounds like you were already two weeks late and then paid it two weeks after you realized it was late. That makes it four weeks. That's a 30-day late. Another point... just pay off the card but don;t close it. It's three years old and if it's one of your older accounts, your credit will take another hit. Good luck!… show more
10/30/19
@chasityb740 Get off your high horse. It happens. Perhaps even to you one day. Things happen to people. Seriously. You act like this person owes the money to you. Get over it. This person paid his bill and he has a right to complain to whomever he chooses to.
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Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
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Last updated on: July 15th, 2020 at 07:13
Editor's Pick
Credit One Bank® Visa® Credit Card is an Editor's Pick for:
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WalletHub is an independent comparison service.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not issuer’s responsibility to ensure all posts and/or questions are answered.
Offer last updated: Jul 15th, 2020 at 07:13 ET