Direct Express® Prepaid Debit MasterCard®
Prepaid Card
Offered by:
Comerica Bank
Info about the Direct Express® Prepaid Debit MasterCard® has been collected by WalletHub to help consumers better compare prepaid cards. The financial institution did not provide the details.
Direct Express® Prepaid Debit MasterCard® 's Key Fees
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ACTIVATION FEE
None
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MONTHLY FEE
None
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SIGNATURE TRANSACTION FEE
Free
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PIN TRANSACTION FEE
Free
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IN-NETWORK ATM TRANSACTION FEE
$0
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ATM NETWORK SIZE
75000 ATMs
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OUT-OF-NETWORK ATM TRANSACTION FEE
$0.85
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FOREIGN ATM TRANSACTION FEE
3%
Direct Express® Prepaid Debit MasterCard® 's Highlights
- No monthly fees, no hidden fees and most services are FREE!
- When you sign up to receive your federal benefits on the Direct Express® card, you will receive your payment every month without having to worry about cashing your check or having it lost or stolen. Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day
- Use your card to withdraw cash from Automated Teller Machines (ATMs), make purchases at stores that accept Debit MasterCard®, and get cash back when you make those purchases.
- One free ATM cash withdrawal for each deposit posted to account each month; $0.85 per additional withdrawal
- The Direct Express® card surcharge-free ATM network offers surcharge free ATM access at approximately 75,000 ATMs throughout the country including Comerica Bank, Charter One, Privileged Status, Alliance One, PNC Bank, MasterCard® ATM Alliance, and MoneyPass
Direct Express® Prepaid Debit MasterCard® 's Additional Info
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LIVE CUSTOMER SUPPORT
Free
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AUTOMATED CUSTOMER SUPPORT
Free
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RELOAD OPTIONS
Direct Deposit
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CANCELLATION FEE
Free
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INACTIVITY FEE
None
at Comerica Bank's secure site
Customer Questions and Answers
Don't see what you're looking for? Submit your question about Direct Express® Prepaid Debit MasterCard® to our community.
Do I get my Social Security money early? Reply 4424
WalletHub
Dec 8, 2015 · @WalletHub
Unfortunately not. Your payments are automatically deposited to your debit card account on the same day that you currently receive your regular paper check. Hope this helps.
44
Upvotes
How do I change the address for my current Direct Express Card? Reply 43
WalletHub
Mar 22, 2016 · @WalletHub
You will need to contact Comerica Bank’s customer service at 888-741-1115 to do so, as its online tools don’t seem to be working at the moment. Best of luck!
4
Upvotes
How to find your account and routing number? Reply 43
Margie Cole
Aug 27, 2015 · @margie.cole.521
You can find routing numbers by state in the table on this page: http://www.comerica.com/personal-finance/resources/pages/routing-numbers.aspx
4
Upvotes
I'm currently in Puerto Vallarta, Mexico and no ATM here will let me withdraw cash. I've tried at least 15 different machines. However, I can make point of sale purchases. I've spoken to at least 12 people at direct express, when I can get through to them, but they all tell me the same thing. That my card is good, there's available cash and I'm authorized to use it in Mexico, but no one can tell me why not one ATM here will allow me to make a withdrawal. Does anyone know what's going on here?… show more Reply 32
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Upvotes
Why was a fraudulent transaction run through my Direct Express debit card on January 1, 2016, my card was frozen on January 2, 2016 and the funds released to the fraud "person" on January 3, 2016 after I had spoken with a Direct Express Fraud dept employee to confirm I did not make the transaction? Reply 33
WalletHub
Feb 8, 2016 · @WalletHub
Unfortunately we cannot answer your question because we do not have access to your account details and we are not affiliated with Comerica Bank, the issuer of this card. We advise to call the Direct Express Card Customer Service Department toll free at 1 (888) 741-1115. Sorry we couldn't be more help.
3
Upvotes
Can I do a balance transfer with this card? Reply 2516
WalletHub
Feb 8, 2016 · @WalletHub
Yes, you can transfer funds from your Direct Express card account to a personal U.S. bank account. Keep in mind that a fee of $1.50 will be deducted from your card account for each transfer made. To transfer funds, call the Direct Express Card Customer Service Department toll free at 1 (888) 741-1115 or visit the web www.USDirectExpress.com. Best of luck!
25
Upvotes
What is the Direct Express routing number? Reply 2511
WalletHub
Oct 13, 2015 · @WalletHub
Direct Express doesn't make routing numbers publicly available for their cards.
You will be assigned an account number and Comerica Bank (the card’s issuer) does have a routing number, but you won’t need it.
You just need to sign up and activate your card. Comerica Bank will then notify the Social Security Administration that you have a Direct Express account and your benefits will automatically be loaded to the account moving forward.
25
Upvotes
Can I get a cash advance from a bank or ATM? Reply 2311
WalletHub
Oct 23, 2015 · @WalletHub
This is a prepaid card, not a credit card, so you won’t be able to get any sort of cash loan or advance on your government benefits at an ATM. But you can use the card to withdraw benefit payments that have already been deposited to your account. You are entitled to one “free” ATM cash withdrawal for each deposit to your account. That means Direct Express will not charge you, but ATM owner surcharges may apply. You can learn how to avoid such fees when using the Direct Express Card, here: https://www.usdirectexpress.com/edcfdtclient/atmLocator.jsp
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Upvotes
Where can I find the locations of compatible money back stores in Bessemer, Alabama for my Direct Express Mastercard? Reply 2
Lisa Cahill
Apr 16, 2018 · @lisacahill
When using your Direct Express debit card, you can get cash back at retail stores and other merchants that display the MasterCard® acceptance mark. You can also go to any bank or credit union that displays the MasterCard® acceptance mark and get cash back for free.
2
Upvotes
Direct Express® Prepaid Debit MasterCard® Reviews
Share your insights and review the Direct Express® Prepaid Debit MasterCard® .
Apr 29, 2015
I started using this card this month. IT is great never any problems when I called cs for a question, so some of these complaints I don't understand
Comment
Apr 23, 2015
The Direct Express MasterCard Prepaid Card is very much like other prepaid cards. You put money onto it or have money transferred to it and then you can use that when you use the card. The upshot is that it's a great way to build credit, you don't have to worry about payments, fees, or any interest, and it is a safer alternative to cash.
The downside though is since you can only really use your money, it's not necessarily as useful as an emergency backup. But it's still a great option to have in your back pocket if you can't or don't want a standard credit card.
But, if you can, you might be better off with a normal credit card. That way you can build your credit even more, have a credit line for emergencies, and maybe get rewards points like with the Capital One Rewards card.… show more
The downside though is since you can only really use your money, it's not necessarily as useful as an emergency backup. But it's still a great option to have in your back pocket if you can't or don't want a standard credit card.
But, if you can, you might be better off with a normal credit card. That way you can build your credit even more, have a credit line for emergencies, and maybe get rewards points like with the Capital One Rewards card.… show more
Apr 07, 2015
The Direct Express Prepaid MasterCard is really useful if you receive Social Security or SSI. There is no activation fee, monthly fee, or signature transaction fee. You can use the card at ATMs for a small fee of $0.85. A similar card is AccountNow Prepaid MasterCard. The Direct Express is better because the AccountNow charges a $4.95 activation fee, $1 transaction fee, and the annual cost is $144. The ATM fee is $2.50. However, the customer service for the Direct Express card is terrible. If you have any problems, they will not help at all. So be careful because if you run into any issues, they will not resolve them.… show more
Mar 23, 2015
I think that Direct Express Prepaid MasterCard is good for those receiving government funds. It works in most places since it is a Debit Mastercard. It makes paying bills online easy and you can use it at the post office to purchase money orders that is conveniet. It does not have any fees and the ATM fee is only $0.85 which is less than a lot of other cards. This website is also convenient and makes it easy to link a bank account to the card. I would recommend this card to anyone looking for a credit card for their benefits check.… show more
Mar 19, 2015
Don't waste your time with it! These people direct express have working for them are very rude and don't want to help you except get you off the line. I actually have been hung up on three times for trying to find out about my account . Their courtesy was terrible and their professionalism was extremely unorthodox. I don't give stars or good compliments or recommend anyone to direct express.
07/30/15
what he ius saying is 100% true given the experiences I have had with them. They act like they are on a timer to see how fast they can get rid of you and usually extremely rude
Mar 06, 2015
It seems like this is a decent value prepaid card: no fees, free customer support, etc. However, the fact that there is an ATM fee kind of bothers me. I have little doubt that there is some incentive for MasterCard to have people tying their Social Security of Supplemental Security Income benefits to a card, I just don't know what it could be. Something isn't right here.
I understand that there is a certain amount of convenience involved in not having to cash a check, but nowadays a lot of banks allow you to deposit checks with a smartphone. Obviously, not everyone has access to a smartphone, but cards like this will be obsolete very soon.… show more
I understand that there is a certain amount of convenience involved in not having to cash a check, but nowadays a lot of banks allow you to deposit checks with a smartphone. Obviously, not everyone has access to a smartphone, but cards like this will be obsolete very soon.… show more
03/27/15
I have been using one of these cards since Dec. of 2013. I've never had a problem of any kind. I have read a lot of reviews by people with complaints about their customer service representatives though. I can't speak to that directly though because I've never needed them.
03/07/15
its to save the government the cost of righting and mailing those checks. so you have a choice this card or a bank account.
Mar 04, 2015
I'm one of those that screwed up my checking account and have no other means of receiving my benefits except through this card. So far I have had no problems. I wish you could deposit money onto the card but you can't. I use the cash advance feature to avoid fees. I just hit a bank, go in and get cash from a teller. I wish they had a free app for this, but they don't. So I just look up my info on the website. Now if only some places I do business with would stop charging convenience fees, that would be nice.… show more
Feb 18, 2015
I like the features of this Direct Express MasterCard Prepaid. I think it would be ideal to allow people to not worry about checks floating around in the snail mail system. The lack of fees is definitely also a vote in favor of using this card. I mean it only has $0.90 fee for ATM withdrawals. That's better than most other credit cards which charge like $3-5. Kind of a perfect balance of use it when you need and don't worry it about in between.… show more
Jan 19, 2015
The only reason for one star was to right this review . Haven't been able to get fraudulent charges reversed on two occasions and I have spent the last two hours trying without luck to find routing/account numbers. What a crock, just another way for uncle Sam to give to us, no lube included.
03/07/15
I have not had that issue in my 6+ years. Iv gotten funds back and new cards but this issue i have is the worst. It was fixed but i ended up paying for new card because they put a hold on the credit part of the card. that was bs and there issue not mine. but i have new card comming and will be here. problem fixed
Dec 30, 2014
Hey, this Direct Express Mastercard Prepaid card doesn't sound too shabby. Only .09 cents for an ATM transfer. I've had cards like this before that charges more than that. After having read the other comments I'd be hesitant to sign up. Somethings that are too good to be true really are.
Dec 10, 2014
This card is not one that should be used. This company is a fraud. If there is any issues with your account you will not get it resolved. If you lose your money and did not authorize it they do not care and you will not receive any help from them. I personally am doing what I can to let people kknow the truth. If you have any other option, use it. There are other prepaid options if that is what is necessary.… show more
03/07/15
iv gotten funds back and they issued a new card for fraud recently. I have had this card for over six years and no issues till yesterday. i do plan on getting it resolved though my issue is i cant use the card where its swiped as credit for some reason. but as for your issue i have been able to take care of them with this card with a simple phone call.
Dec 07, 2014
They may sound convenient but I warn anyone considering using Comerica US Direct Express, you will absolutely regret it! If you are lucky enough to never have an issue or reason to contact them, then perhaps you might be led to believe they are fine, but the moment you need to contact them you will begin by realizing there is one phone # and a useless address by which to contact them. The number will put you in queue for an average 20-30min wait time if they answer at all, and then be prepared to deal with the rudest and most unhelpful creatures. Most importantly though, don't do as I did and mention they are rude for this leads to being hung up on and in my case the rep flat out lied and reported that I didn't properly identify myself therefore warranting a suspension of all funds. It has been nearly 48hrs since I went through the process I was told I had to take to remedy this, meanwhile bills can't get paid, I've incurred late fees as a result, I'm unable to refill my prescription for life providing medication and upon calling back and asking for any update or information, was told I just had to wait and that they could not even confirm if it was in process. When I mentioned the impact it was having on me, this rep said "she didn't appreciate my making her feel guilty" and hung up as well. You might think this is an isolated incident as I first did, then with a bit of searching the internet, found thousands upon thousands of other Veterans, Seniors and Disabled Americans all whom have been victimized by this outrageous scam of an entity and who have no right to be entrusted with handling the benefits of American Citizens most in need. They are a disgrace to this nation and a violation to basic human decency. Feel free to sign up with them any way and may God protect you!… show more
01/11/16
My experience with them over the past week has been horrible. Scott Carey is not exaggerating at all. My funds were stolen and it's been a nightmare trying to get them replaced.
03/07/15
i have had no issues with contacting them and had issues taken care of the only issue now after 6 + years is its declining credit swipes at the moment i have faith that will be taken care of as well. i wonder about these issues you have as did you really identify your self properly??????
Dec 04, 2014
Be aware, this is not a traditional bank card. It is not tied to your bank account; rather it is a re-loadable card, much like a gift card that is controlled by an external bank. If you have no other option on the matter (I’m not one to judge) then the Direct Express MasterCard Prepaid Card is an option for you to consider. With all financial actions, it is in your best interest to thoroughly investigate your options.
That all being said, the terms of this card as posted above are correct. Be aware of the ATM withdrawal fee following your one free monthly withdrawal is 90 cents per transaction. With some foresight you can avoid this fee by being aware of your cash needs for the month, but the main use of this card is for being used similar to a debit card. That means you load the card and deplete through your typical debit charges.
Bottom line, always thoroughly investigate your financial options. There is no card that can fix poor planning.… show more
That all being said, the terms of this card as posted above are correct. Be aware of the ATM withdrawal fee following your one free monthly withdrawal is 90 cents per transaction. With some foresight you can avoid this fee by being aware of your cash needs for the month, but the main use of this card is for being used similar to a debit card. That means you load the card and deplete through your typical debit charges.
Bottom line, always thoroughly investigate your financial options. There is no card that can fix poor planning.… show more
Nov 21, 2014
The Direct Express MasterCard Prepaid Card is a pretty standard prepaid credit card.
No monthly fees or interest of any kind but you only have the money you put on it yourself.
Be careful not to lose your card though, without that you can't access any of the money you put on the card until you receive a replacement, it's not like a normal bank account.
Good way to build credit, good terms, go for it.
No monthly fees or interest of any kind but you only have the money you put on it yourself.
Be careful not to lose your card though, without that you can't access any of the money you put on the card until you receive a replacement, it's not like a normal bank account.
Good way to build credit, good terms, go for it.
Oct 21, 2014
Like a lot of things it works well, until it does not. Had an issues with some online fraud on 10/14/2014.
I reported it a couple hours after it happened and was told it should be refunded in 5 days.
7 days later I called back was on hold for long time talked to CS then was transferred, on hold a very long time, almost 30 minutes. I was helped by Anthony who was not just unemphatic but rushed and rude. He canceled my card before consulting me, leaving me in bind. With no cash on me I could not wait for USPS and was forced to pay for express shipping. After being online for nearly an hour Anthony told me he could not wait for 2 minutes while I did some research. OH! and DAMN is profanity according to him and he will terminate the call if it happens again. Anywho... I still did not get money back and will have to wait maybe 90 days for an answer.… show more
I reported it a couple hours after it happened and was told it should be refunded in 5 days.
7 days later I called back was on hold for long time talked to CS then was transferred, on hold a very long time, almost 30 minutes. I was helped by Anthony who was not just unemphatic but rushed and rude. He canceled my card before consulting me, leaving me in bind. With no cash on me I could not wait for USPS and was forced to pay for express shipping. After being online for nearly an hour Anthony told me he could not wait for 2 minutes while I did some research. OH! and DAMN is profanity according to him and he will terminate the call if it happens again. Anywho... I still did not get money back and will have to wait maybe 90 days for an answer.… show more
Oct 06, 2014
This is the weirdest setup one can imagine. Uncle Sam has made a sweet deal with Comerica Bank who offers this card. First of all, this isn't a conventional Bank Account where you can walk into a bank and make a withdrawal. This is a Card Account which is your one and only access to your funds. You are not even provided with an account number & routing number although both are available at a local Social Security office upon request. The routing number by the way is 041000124. You may find it hard to believe, but monthly statements are NOT available on their website. Like I said, it's really weird.
If Comerica Bank closes your card for no reason, you have no recourse but to sit tight and wait until a new one arrives in mail. You are allowed only ONE free card replacement and will be charged a fee for the subsequent replacements. Multiply the $$ fee by a vast number of users = a nice boost to the bank's revenue.
According to the text I had to listen to while being on hold calling a local SSA office, there are 50 million SSA recipients. Even if you assume that may be 50% of them are smarter than using this card, this still leaves us with roughly 25 million. Now, multiply 25 million by $4 = $100 million bucks of incoming dough to the bank, for virtually doing nothing.
Their rather vague explanation for closing your card is "compromised". Yea right. This can be done at the time you need it most, such as the end of the month, when your rent is about due. You are likely facing an eviction for the non-payment of rent while you're sitting tight and waiting for the new card to arrive within hopefully ten days or so.
The US Direct Express website doesn't have a way for you to change or even look up your personal info. The Cardholder button will bring you to a place where you can change your password and security question and nothing else. So if they have an incorrect or an old address, you're on your own.
I've found out that my card was closed while doing grocery shopping. Everyone standing in line must've been thinking that I don't pay my bills when the cashier announced 'Denied'. Very embarrassing. There was nothing wrong with my card; it had enough of a balance to cover my grocery purchase. Now I am forced to use my credit cards and rack up some bills. You know how much interest the credit cards charge, right?
FYI: if they close your card, immediately start complaining to the Texas BBB, and nowhere else. This produces almost instant results, the bank starts calling YOU, and even asks if they're calling at a wrong time, imagine that!! Of course, they'd tell you that they call each and every SSA recipient prior to the card closing. They must have lost my number then. Oh and they will EXPEDITE my new card to my new address within 2 days for free (while charging everyone else for it; I believe $13.50). Amazing what opening your mouth will do. Open yours!!
BOTTOM LINE: Pack your bags, cancel the darn card and open an account at the PNC bank. You can have a debit card in this place just the same. This one offers a traditional bank account where you'd have access to your money either with a debit card or without. They offer a standard checking without a minimum balance requirements if you are over 62. Good luck!!… show more
If Comerica Bank closes your card for no reason, you have no recourse but to sit tight and wait until a new one arrives in mail. You are allowed only ONE free card replacement and will be charged a fee for the subsequent replacements. Multiply the $$ fee by a vast number of users = a nice boost to the bank's revenue.
According to the text I had to listen to while being on hold calling a local SSA office, there are 50 million SSA recipients. Even if you assume that may be 50% of them are smarter than using this card, this still leaves us with roughly 25 million. Now, multiply 25 million by $4 = $100 million bucks of incoming dough to the bank, for virtually doing nothing.
Their rather vague explanation for closing your card is "compromised". Yea right. This can be done at the time you need it most, such as the end of the month, when your rent is about due. You are likely facing an eviction for the non-payment of rent while you're sitting tight and waiting for the new card to arrive within hopefully ten days or so.
The US Direct Express website doesn't have a way for you to change or even look up your personal info. The Cardholder button will bring you to a place where you can change your password and security question and nothing else. So if they have an incorrect or an old address, you're on your own.
I've found out that my card was closed while doing grocery shopping. Everyone standing in line must've been thinking that I don't pay my bills when the cashier announced 'Denied'. Very embarrassing. There was nothing wrong with my card; it had enough of a balance to cover my grocery purchase. Now I am forced to use my credit cards and rack up some bills. You know how much interest the credit cards charge, right?
FYI: if they close your card, immediately start complaining to the Texas BBB, and nowhere else. This produces almost instant results, the bank starts calling YOU, and even asks if they're calling at a wrong time, imagine that!! Of course, they'd tell you that they call each and every SSA recipient prior to the card closing. They must have lost my number then. Oh and they will EXPEDITE my new card to my new address within 2 days for free (while charging everyone else for it; I believe $13.50). Amazing what opening your mouth will do. Open yours!!
BOTTOM LINE: Pack your bags, cancel the darn card and open an account at the PNC bank. You can have a debit card in this place just the same. This one offers a traditional bank account where you'd have access to your money either with a debit card or without. They offer a standard checking without a minimum balance requirements if you are over 62. Good luck!!… show more
Oct 03, 2014
What I don't like: I'm trying to get through to Direct Express about an Fraud Issue posted on my account and you cannot get through, I've been trying for almost 6 hours and I keep getting the same message, heavy call volume call back at later time. I need to know what's going on with my account. What I like: convenience.
Oct 01, 2014
The Direct Express MasterCard Prepaid Card is a great card for seniors or for people on SSI. There are no additional fees unless you use it for ATM withdrawals, and it makes access to your funds very easy. In addition, you get cash back when you use it for purchases! It's very similar to my Citi Preferred Rewards card. This card is pretty much a no-brainer!
12/12/14
I'm so glad I came across that page, it gave me alot of info that I didn't know ! I'm actually pretty pissed off!! Someone took all my disability benefits last summer, I got my money back it took long time, a month and I had already gotten my my money for the next month, by the time I paid all that I borrowed. I was so broke!! And now get this! It just happened to me again because I used citi banks atm like last time, and I went through the whole process again!! This time they sent me a letter saying they had no reason to believe it was fraud and the person that did it said I agreed I never agreed it was something about hud housing I never have been on hud nor did I agree! ! Well now I've had it!! I'm getting a bank account for direct deposit!… show more
10/06/14
There is a fee if your card is closed more than once and a replacement is sent. One replacement is free but not the subsequent ones. If you want your new card overnighted, this is an extra I believe $13.50. The card replacement after the first one is $4.00. The total is $17.50 while you're sitting tight and waiting for your new card to arrive. Besides if you rely on this card to pay your rent and then boom, you can't as it's closed, good luck explaining this to your landlord. Comerica Bank can close your card merely because they could.
Your one and only access to your funds is said card. If said card is closed, no access. Your Citibank card is a part of your Bank Account while US Direct Express is only a Card Account. There is a huge difference between the two.
What did you get cash back for? I've had it for several years, never received any cash back. Are you sure you are not confusing this card with something else?
STAY AWAY from using this card. Google free checking accounts at the traditional banks where you can do the same but without the additional headache… show more
Your one and only access to your funds is said card. If said card is closed, no access. Your Citibank card is a part of your Bank Account while US Direct Express is only a Card Account. There is a huge difference between the two.
What did you get cash back for? I've had it for several years, never received any cash back. Are you sure you are not confusing this card with something else?
STAY AWAY from using this card. Google free checking accounts at the traditional banks where you can do the same but without the additional headache… show more
Sep 11, 2014
The Direct Express MasterCard prepaid card is a wonderful option! The fact that there is no activation fee or Monthly fee is a huge bonus. Also, the available customer service is a massive pro to this card. My only question, is this card strictly meant for those who receive Social Security or Supplemental Security?
10/06/14
In my humble experience, the customer service is nonexistent. All they do is read a script at 45 mph and barely listen to what you're trying to say.
I don't think that any credit or debit cards have an activation fee or a monthly fee which means this isn't exactly a bonus. There are also no monthly statements available. There is no link on their website that allows you to either change or look up your address and phone number on file. So if they have it wrong or outdated, you're on your own.
Furthermore, your only access to your funds is through the card and NOT through a traditional bank account. Which means if the bank decides to close your card and send you a new one for no reason whatsoever, you're on your own.
Of course you earn no interest while trusting your $$ to this card. This is a huge bonus only not to you but to the bank.
It is available only to the Social Security recipients. I am however jumping the ship.… show more
I don't think that any credit or debit cards have an activation fee or a monthly fee which means this isn't exactly a bonus. There are also no monthly statements available. There is no link on their website that allows you to either change or look up your address and phone number on file. So if they have it wrong or outdated, you're on your own.
Furthermore, your only access to your funds is through the card and NOT through a traditional bank account. Which means if the bank decides to close your card and send you a new one for no reason whatsoever, you're on your own.
Of course you earn no interest while trusting your $$ to this card. This is a huge bonus only not to you but to the bank.
It is available only to the Social Security recipients. I am however jumping the ship.… show more
09/18/14
Yes, it seems this card is offered only to people who receive supplemental security and social security income benefits.
Aug 18, 2014
It’s hard to beat the cost of the Direct Express MasterCard Prepaid Card – there are no activation or monthly fees. With this card, any user can spend his or her social security deposits with no fees whatsoever, or even withdraw money at no cost from time to time (I wish this option provided for more frequent withdrawals at no cost, but I guess you can’t have everything). Kudos for providing live customer service too!… show more
10/06/14
Where have you heard about activation or monthly fees on a credit or debit card? You must have been confusing this with your cell phone.
Any legitimate bank will open a Bank Account for you with no activation fees, some with no monthly fees, check PNC Bank -- they offer a Standard Checking with no fees for the folks over 62.
Customer service is practically nonexistent; when you call, they'd speak at a speed of 45 mph and barely listen to what you're trying to say.
Of course, each to their own. I'm jumping the ship.… show more
Any legitimate bank will open a Bank Account for you with no activation fees, some with no monthly fees, check PNC Bank -- they offer a Standard Checking with no fees for the folks over 62.
Customer service is practically nonexistent; when you call, they'd speak at a speed of 45 mph and barely listen to what you're trying to say.
Of course, each to their own. I'm jumping the ship.… show more
Aug 05, 2014
The most obvious benefits to obtaining this credit cards is the lack of fees. Having no monthly AND activation fee is delightful. Another huge thing I love about this card is that it is a prepaid card . You can deposit different amounts whenever you want and then spend it through the card. Also, it is reloadable, so you can keep adding money and reusing this. This is a card I can definitely see myself using and I am looking forward to getting one very soon.… show more
10/06/14
How is it reloadable other than a direct deposit of your Social Security check? News to me
10/06/14
And having no monthly statements is delightful as well. No access to your funds other than through a card. Even if you live in the vicinity of Dallas TX, you can't walk over to a Texas branch and make a withdrawal. Forget it
Jul 23, 2014
This card is really good, it may actually be better than my own card I hold! No activation fee, monthly fee or a PIN transaction fee! And I love the free withdrawal with each deposit, amazing. I think this card really does have alot of great features that many other cards don't have. I would highly rate and recommend the Direct Express MasterCard Prepaid Card!
10/06/14
If you open a Standard Checking account at the PNC bank, there are no activation fee, no monthly fee and no PIN transaction fee. You have an access to your funds other than through your card. You can actually walk over to the bank and make a withdrawal if your card is closed for some reason. NOT with US Direct Express, oh no.
If Comerica Bank closes your Debit Card, you can't get ahold of your money up until a new one arrives. One replacement is free but not the subsequent ones. This is where your fees are coming from.
I am jumping the ship and definitely not recommend.… show more
If Comerica Bank closes your Debit Card, you can't get ahold of your money up until a new one arrives. One replacement is free but not the subsequent ones. This is where your fees are coming from.
I am jumping the ship and definitely not recommend.… show more
Jul 08, 2014
I love how this card has live customer support 24/7 - it is very helpful. Also, as long as you make a deposit in between withdrawals, then the withdrawals are free, and if you don't then the fee is low - only .9 percent. Also, there are no monthly or annual fees to worry about. You can load the card via direct deposit, which is really easy to set up. Great card overall!
10/06/14
Live customer support is practically nonexistent. All they do is read a script at 45 mph and barely listen to what you're trying to say. No monthly or annual fees just like any other debit or credit card, and NO MONTHLY STATEMENTS either.
Wonderful. Have fun
Wonderful. Have fun
Jun 25, 2014
Wow this Direct Express MasterCard Prepaid Card is activation free, no monthly fees, pin fee free and one free withdrawal with each deposit to your Card Account that's better than my main card and they offer direct deposit benefits. Credit card companies are trying harder to get and keep your business.
10/06/14
Ditch your 'main card' and open a Standard Checking at the PNC bank. No activation fees, no monthly fees, statements are available each month, customer service is not outsourced, and you don't lose access to your funds if your card needs a replacement.
One of my credit cards overnighted a new one to me by FedEx at no charge. Try this with US Direct Express Debit Card and good luck with that one.
One of my credit cards overnighted a new one to me by FedEx at no charge. Try this with US Direct Express Debit Card and good luck with that one.
May 30, 2014
This is a wonderful way to control your SSI distributions every month. I like the fact that it will be deposited every month, without worry. Having used the RUSH card in the past, the fees (or lack of) associated with the Direct Express Card are much less and that makes it more desirable. The drawback is you only have 1 free withdrawal a month. In order to manage your money well, 3 free withdrawals would be more realistic. To pay $.90 per withdrawal after that is still a much lower cost, though, than with the RUSH card (which charges $3/per). All in all, the Direct Express Card is the best bet!… show more
10/06/14
Your monthly checks can be deposited at any legitimate bank, ever heard of that? The drawback is that when Comerica Bank closes your Debit Card just because they could, you're stuck without access to your funds up until a new one arrives. This takes about 10 days. If you however open your mouth, it will take 2 days.
First card replacement is free, however each subsequent one is $4. If you want it sent overnight, it's I believe $13.50 extra.
I'm packing my bags and off I go to the greener pastures. PNC bank offers a Standard Checking with no minimum requirements for the folks 62 and better, and I can have a debit card with them just the same. Only when this one is closed, I can walk into a bank and make a withdrawal. No activation fees, no monthly fees. If you have a computer, you can pay your bills online FREE.
Good luck with your green debit card.… show more
First card replacement is free, however each subsequent one is $4. If you want it sent overnight, it's I believe $13.50 extra.
I'm packing my bags and off I go to the greener pastures. PNC bank offers a Standard Checking with no minimum requirements for the folks 62 and better, and I can have a debit card with them just the same. Only when this one is closed, I can walk into a bank and make a withdrawal. No activation fees, no monthly fees. If you have a computer, you can pay your bills online FREE.
Good luck with your green debit card.… show more
May 23, 2014
Everything looks good about the Direct Express MasterCard Prepaid Card, it looks free to use. But, when you look at the 90 cents it takes to withdraw money on top of what ever the owner of the ATM is charging you, it cost a lot to use this. There are ways around it, but it's a hassle. I have a free checking account with a debit card that I can access my cash for free at any of their ATMs.… show more
10/06/14
If a bank decides to close your card just because they could, without any legit reason, guess what, you have no access to your money up until a new one arrives in mail, which can take up to 10 days. If you want it overnighted, another I believe $13.50. If they close your account again, $4 for the card replacement. No monthly statements available whatsoever, and virtually no customer service. When you call them, they read a script at 45 mph and barely listen what you've got to say.
Have fun. Me, I'm jumping the ship.… show more
Have fun. Me, I'm jumping the ship.… show more
May 23, 2014
The Direct Express Prepaid card is a great tool to help someone like myself out of a deep credit rut. It's great that if you put money on the card you can use it in the same way as a credit card. The only thing that I don't like is that you can do an ATM withdraw once a month after that it is $.90, which isn't to bad if you use it like a credit card only.… show more
10/06/14
I have no idea how this can get you out of a deep credit rut if you rely on your Social Security checks. I mean, your monthly income is still the same. It's not that Comerica Bank pays you to open the card.
Here's the picture: you pay for your groceries etc by a credit card. Then comes the due date, you pay your bill by a checking account or cash. Now that you have a debit card, you're still paying for your groceries, just the same.
If you say, purchase groceries etc. for $200, paid by a credit card. Comes the payday when you receive your Social Security check, you pay the $200 bill off by the due date. Now that you have a debit card with direct deposit, you pay the same $200 only don't have to wait for the bill to arrive. You actually pay it about 25 or so days earlier or whatever your grace period is, than you would with a credit card.
Clear as mud?… show more
Here's the picture: you pay for your groceries etc by a credit card. Then comes the due date, you pay your bill by a checking account or cash. Now that you have a debit card, you're still paying for your groceries, just the same.
If you say, purchase groceries etc. for $200, paid by a credit card. Comes the payday when you receive your Social Security check, you pay the $200 bill off by the due date. Now that you have a debit card with direct deposit, you pay the same $200 only don't have to wait for the bill to arrive. You actually pay it about 25 or so days earlier or whatever your grace period is, than you would with a credit card.
Clear as mud?… show more
Apr 10, 2014
The Direct Express Prepaid card is an awesome card . I like the fact that there are no yearly fees or hidden fees. I personally own over 10 credit cards but I don't see the point of paying fees in order to use and pay with credit cards. I think this card will be good for consumers who want to limit the amount of money they spend. Consumers who are on a budget can use the card to stay under budget when making purchases.… show more
10/06/14
What fees? I have about half a dozen credit cards but never a fee unless of course I'm late that usually doesn't happen. My credit cards don't carry any fees, yearly or otherwise.
You can stay on budget regardless of the kind of a card you use. If you have a low credit line on your credit card, you will stay under the budget, believe me. Just ask the bank that issued your card, to lower your credit line, and you're as good as new.
I don't know how easy it is to stay under budget with so many temptations around. If you don't resist them, you might as well spend your entire balance on said Debit Card in just one day, period.
Re: hidden fees. There are plenty. If the Comerica Bank closes your card because they could, you're out of your funds. No access. The first card replacement is free, however if you want it overnight, there is a fee, I believe $13.50. Each subsequent card replacement is $4. Here go your hidden fees. I am pretty sure there are more, but I am not staying around to find out. I am jumping the ship.
Have fun… show more
You can stay on budget regardless of the kind of a card you use. If you have a low credit line on your credit card, you will stay under the budget, believe me. Just ask the bank that issued your card, to lower your credit line, and you're as good as new.
I don't know how easy it is to stay under budget with so many temptations around. If you don't resist them, you might as well spend your entire balance on said Debit Card in just one day, period.
Re: hidden fees. There are plenty. If the Comerica Bank closes your card because they could, you're out of your funds. No access. The first card replacement is free, however if you want it overnight, there is a fee, I believe $13.50. Each subsequent card replacement is $4. Here go your hidden fees. I am pretty sure there are more, but I am not staying around to find out. I am jumping the ship.
Have fun… show more
Mar 07, 2014
The Direct Express Prepaid card seems to be a really great card! I personally do not like using my Bank Account to do a lot of things and this would work out well for me! I love the fact that it has no Monthly Fees! I really like that there are no Fee's for PIN transactions and no fee's for Inactivity! And another thing is the LIVE Customer Support. This card seems like it's an all around great card I will be getting one of these for sure!… show more
Feb 26, 2014
This Direct Express Prepaid card seems like it is the way to go if you want to give money. It has a no strings attached feel that is desirable for a majority of people these days. Unlike most prepaid cards, you ARE able to use it at an ATM for a small fee. And you can get cash back on your purchases. I think that this card would definitely be great for a college student who is just starting out. It has the look and feel of a credit card, without the credit card damage.… show more
Jan 13, 2014
I love the simplicity of the Direct Express Prepaid card. It's perfect for giving money to my college age kids. The transaction fees are zero and I get good customer support so all my questions are answered quickly. There is no inactivity fee unlike other prepaid cards I have loaded in the past.
Dec 10, 2013
The Direct Express Mastercard Prepaid Card looks like a great option for someone
who doesn't have a lot of credit experience. Many prepaid cards charge extraneous fees, but this card has no activation or monthly fee. This is fantastic. When I was 15, I used a prepaid credit card through my bank, and felt like I spent just as much on fees as I saved! This card is perfect for someone who either wants to practice with a credit card that has no risks, or someone who just doesn't want to use a bank account. This card has no negative aspects that I can see.… show more
who doesn't have a lot of credit experience. Many prepaid cards charge extraneous fees, but this card has no activation or monthly fee. This is fantastic. When I was 15, I used a prepaid credit card through my bank, and felt like I spent just as much on fees as I saved! This card is perfect for someone who either wants to practice with a credit card that has no risks, or someone who just doesn't want to use a bank account. This card has no negative aspects that I can see.… show more
Nov 29, 2013
Prepaid cards such as this Direct Express MasterCard are great for people who don’t necessarily have a bank account. They’re also good if you want to make purchases online and are concerned with someone stealing your account info. Using this kind of card won’t give people access to your money, rather you make your purchase and leave the card empty after wards. For those that will use this as a regular method of payment it’s nice that they allow 1 free withdrawal per month if you need cash, the rest of your purchases can be made just as if you had a regular credit card. There really are no downsides to having a card like this.… show more
Nov 27, 2013
The Direct Express Prepaid Card is a perfect supplement to those who are unable to obtain a traditional debit card. The Direct Express offers the same perks as a debit card though. You can use it pay your bills and for online or in store purchases. I like how there are no activation or monthly fees for this card. I do not like that there is a $0.09 cent fee if you withdraw cash from an ATM. The only way to prevent this fee is to have as many deposits as you have withdraws. Other than that, this card is pretty much perfect.… show more
Nov 27, 2013
If you want to go the prepaid route then this really is the best card for it. It provides all the convenience of a credit card and doesn't require you to pay a fee to use it. Its a good deal for people who need a credit card and have bad credit. The Direct Express MasterCard offers the power of credit without an activation fee (very rare for a prepaid card) and a monthly fee (even rarer!) There is a fee on cash withdrawal but that is not a deal-breaker so I'll live with it. Its not good for kids because it doesn't let you load cash on to the card, it needs to come from income so this should be used exclusively by people who plan on loading income and not by those who need to load cash.… show more
10/06/14
No credit card known to me bears a fee "to use it", and I've been around for some time. The only "loading" on the card comes from your Direct Deposit.
I don't think that any credit card is good for the kids. Unless you're willing to pick the slack of course
I don't think that any credit card is good for the kids. Unless you're willing to pick the slack of course
Nov 20, 2013
The Direct Express Prepaid Card is great for someone who doesn't have good credit. There isn't an activation fee or a monthly fee, when compared to other cards that at least charge a monthly fee, this one is well above the rest! There isn't a transaction fee and you'll also receive your pin number. I would like to see free withdrawals for this card, since it is prepaid and it's already your money! I have noticed that a lot of prepaid cards will charge you an inactivity fee and this one doesn't. They have free live customer support, which I think should be standard. I've had issues in the past with not being able to get a live person on the line for customer support and I believe it's a must! I generally like this card and would recommend it to someone who wouldn't qualify for a regular credit card.… show more
Nov 17, 2013
I'm amazed at what this prepaid card has to offer. Unlike some other prepaid cards I have encountered, the MasterCard Prepaid Card isn't bogged by activation, cancellation, and upkeep fees like so many other cards. (Seriously, I've come across a number of cards that have monthly fees over $10.00--$5.00 seems awfully steep as it is.) Not being able to deposit funds aside from your working wages/supplemental income is probably the largest drawback of this card. (So, nope, you can't deposit that $50.00 your grandma gave to you for your birthday onto this card.) I'm also not too fond of the fact that this prepaid card doesn't have unlimited free withdrawals at ATMs, but at least in-store transactions--both ran as credit and debit--have no additional charges. Overall, this is a decent little card.… show more
Nov 13, 2013
The Direct Express Prepaid Card is an exceptional card to use for those who are cautious of debt with conventional credit cards. Being that you deposit money into the card, you will never incur any miscellaneous fees like late fees or interest fees because you are the one controlling how much is on that card. Unlike other prepaid cards, this one does not have activation or monthly fees. Also note that there are no transaction fees for each use of the card. What adds to the versatility of the card is that you can withdraw money from ATMs and even use it to pay your bills online.… show more
Nov 07, 2013
It's a rare thing that you will find an ATM card that will allow you to do all of this for free. It will even allow you to withdraw money from the ATM when you need cash! I haven't had this card for very long but compared to my other cards I can't believe that I waited so long to get one of these. The cash back is higher than any other card I've ever used before. I use the Direct Express Prepaid Card for every purchase I make. I would definitely suggest this card to every person I know.… show more
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We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
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Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
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Last updated on: May 21st, 2019 at 16:00
WalletHub is an independent comparison service.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not issuer’s responsibility to ensure all posts and/or questions are answered.
Offer last updated: May 21st, 2019 at 16:00 ET