Fingerhut Credit Account

DO NOT get an account with Fingerhut!! They will sell you fraudulent items and steal your money! Worst experience ever! They sold a ring that was only worth $34 for $100+ . The diamonds fell out. Of course we knew it was supposed to be cubic zirconia but I doubt that was even it. We will happily send the ring back and at this point just want to close the account. Why should we pay for a ring we can't even use. Fingerhut is trash.

i have so many useful items i could not afford to buy, and all of them work great! i really recommend the small washer and dryer..i love them! i clean my floor with a vaccuum from fingerhut and even sleep on a fingerhut inflatable bed!

too bad there is no option for a zero star review. i would advise anyone to not use this company. the order i placed was cancelled, the other order was shipped to a different state, there is a charge on my account now which i have no intention of paying as i received absolutely nothing from them. i closed the account, removed all my payment information, and will never do business with this company again. the items i had ordered here are twice the cost of other companies. if you are looking to build credit research other ways to do so. this way is a huge mistake.

I cant wait to pay off my balance. I will never use fingerhut after. Your balance never seems to go down, even when you pay a little extra. I found out its because you will pay more in interest. I was late one day and that was another $39, so called for friendly service. Overall you will pay more for what expect. Dont do it. Also they will increase and decrease your limit, which will jackup your credit. The positive reviews on fingerhut I believe were made up.

Easy approval and transactions. Affordable payments. Great variety! Generous initial credit offer as well. Quick arrival time for my 2 beautiful autumn orange Rachel Ray stockpots! Although I DID order 1 red and one orange, I was thrilled as I opened the box to see the beautiful fall shade of orange!

After many years of paying cash and not really having any credit for many years, I started building up my credit and received credit with Fingerhut. They are great for people who have little to no credit and are trying to build credit. However, if you can get credit elsewhere, please do, as their products are extremely overpriced and you pay for these things 2 or 3 times over. I just recently sent my entire order back that was total junk, and they can't seem to find but only 1 thing out of the entire order of 4 things that I sent back in 1 box. So now I am having to fight with them to get a refund on the rest of order. Plus be careful as they will send you a notice they raised your credit limit, and then turn around and reduce it even if you order.Even if everything you have ever purchased from them was paid off and paid on time.So be aware of their "practices."

Fingerhut gave me credit when other lenders would not. Im building credit and it takes time. I pay my bills on time and fingerhut noticed the good on my credit report and gave me a chance. Thanks fingerhut

I started the freshstart program and made 4 out of 6 payments before my due date. I got set back on the 5th payment due to my check coming in late. I spoke with a customer service rep for a extension and it was granted. I was told there would NOT be a late fee and it would count as a regular payment day. On the agreed payment date i was charged my minimum payment plus the late fee. A day or 2 later i was also charged the rest of my balanced owed without knowing so. I just received a letter stating that due to late PAYMENTS i did not qualify for the next program and i would have to start the freshstart program all over. This is not the way to conduct business especially when someone is actually doing their part as a loyal customer who wants to continue service but is denied. I could understand if there were numerous amounts of late payments. I would like someone to reach out to me about this matter.

Due to a glitch in Fingerhut's system, they over took 300$ when making a $35.00 payment. I thought it would be a simple process but, instead we are going on two weeks without a refund. The 1st rep said 3-5 business days, then i received an e-mail saying it could be 11-14 business days and then another e-mail stating it could be 30 business days for a refund. Requested a supervisor and waited almost 3 days and no one called. Finally got a supervisor just to be told the refund processor is a 3rd party and there is nothing they can do about it. Then requested the corporate office number which by the way is 952-656-4376 and was met by a receptionist who asked for a name of who I needed to speak to, which I told her I was not provided that and she said well this is a 3 party company and i would need a name, I then said so not only has fingerhut taken my money but, now I can't even file a complaint to which she hung up on me, I called back she hung up on me again. I called back a 3rd time and she sighed and said as i stated i need a name. I called fingerhut to speak to another supervisor who then said they cannot transfer me or provide a name for who I would need to speak with, contacted the corp office again and she sent me to an executive rep customer service who did not answer. That was 4 hours ago and still have not heard anything back. I would recommend never using this company, as they don't take ownership nor do they have any sympathy for their issue. I am at a lost and don't know what else to do. If you need to buy things on payment plan, use HSN or one of the other places. Fingerhut, also over charges for shipping and for the item its self. An item that is normally $50 like a tablet, is $100 on there. Hope this helps.

They take money out of my account for payments that I have not approved I told them they can take payments of 30dollars a month. But they take out not only that amount but also what ever amount they want to take out I never approved a payment of $213.00 on April 6th but they took it out of my bank account also in March they took out 159.00 twice and they have not reimbursed me yet for all those unauthorized payments. All I can say to everyone don’t use Fingerhut what they are doing is illegal.

I never had a problem with Fingerhut as I paid my bills on time and bought mostly electronics from them since 2012... About CL raises, they will give you raises every 6 mos but you have to buy the amount they are offering you.. For example, if you get an 1K CL raise it is temporary unless you buy 1K or less of merchandise to keep the raise... I started at 300.00 and now I’m at $4200.. Very high APR so what you buy you gotta avoid keeping a balance!

My score was in the 400 when I applied and got approved for the fresh start program. I paid by bill and was given a Fingerhut credit card. My score is now a 630. I make weekly payments and try to pay the balance of within 30 days. I got my card in January and my credit limit is $300.

Ordered an item on Saturday afternoon. Emailed to cancel it over the weekend and called on Monday morning first thing to cancel it. They said they cannot. When I called in the first lady (American) put me on hold and hung up on me after 5 minutes of hold. The 2nd time I called in Ron said he would put a request in but couldn't guarantee it and there was no way to know if it would cancel. I ordered this item on Saturday afternoon and called in at 7:30am on Monday morning Mountain time, and you folks can't do better than this?… read more

Fingerhut is in the business of helping people with bad credit get back in good standings. Yup their interest rates are high and their merchandise is not exactly priced at what you think it should be but at least some one threw a dog a bone. Because of fingerhut i just got approved for my first credit card in a while. Just buy one thing at a time and dont go crazy and your all good.

Wont do credit increases. Have had this card for 2 years with only one late payment and that was within the first 6 months i had it. Paid it off twice and all my payments are made 12 to 14 days berore the due date. No complaints with Fingerhut itself, fast shipping, great products, friendly customer service. The problem is with Web Bank!!! It sux!!!

By far the worst customer service experience I've ever had. Placed my order on 12/13 they took my down payment and then canceled my order when I called to figure out what happened they continued to tell me that they didn't receive the payment which was bs because my bank account showed otherwise. There are very few people who speak English there hard to understand them and when they get frustrated they just hang up! I've called several times to get this sorted out and they keep saying there is nothing they can do! Save yourself from the hassel of this place. They don't care about you or your order even the supervisor is useless. So here we are a weel before Christmas and I still don't have answers and probably won't receive my packages. Way to go fingerhut. If I could give 0 stars I would.

Terrible and my payments never apply towards my balance. No one ever answers me on where my money is going but if I don't make ant payments they immediately hit my credit score after 1 late payment. Do not open an account with them! Ever! Save yourself the headache and stress.

Fingerhut raises and lowers credit limits for different holidays in hope you will spend more. It shouldn't negatively impact a credit score when they do it repeatedly. If at times with an increase if you don't buy anything they bump it up again.

It showed when my mom signed into her account,that she had a credit limit she proceeded to place an order and was showed an icon that she needed to contact customer service to update and review her account. As she had not recently used the account. She called was refused to speak to a supervisor,after about 20 minutes and a very disgusted customer rep she was handed over to a supervisor. They proceeded to tell her that she had closed her account in December 2016. The date itself proves that my mom did no such thing because it was only 4 days before Christmas the only thing she was worried about was the holidays and getting through them. She tried to tell them that it was not her, they proceeded to the tell her there was nothing that could be done because her account had been closed as she questioned why she was able to sign in with her old account information and why it had the available credit showing. she told her that she is more than welcome to call back and 7 business days from today and they would then take her application over the phone. Really wish we knew how to contact webbank!

omg I called 16 times and each time I got a foreign representative on the phone that I couldn't understand and who did not understand me that was the worse experience. I asked for an American representative and was told to call back the number until i get one... I was giving them information they kept repeating over and over misspelling what I spelled 5 times and explaining things I couldn't understand OMG that was HORRIBLE initially I wanted an account to begin ordering but after all I just went through to get to someone I understood and understood me I am so NOT INTRESTED!!! obviously the one star is there bc 0 was not an option.

My bill was due on the 13th I paid it at 6am on the 14th I was charged almost 30 dollars for late fees never missed a payment and this is what I get about to pay my balance off and never order from here again

Not able to provide utility bill........and don't have driver's license. Cancelled application........I ended a 20 year relationship with Fingerhut in 2010, and was willing to give them another try....Never again!

The first year went fine. Then I received an offer for doubling my credit limit, but only if you use the credit right away, and payment would be deferred. So like an idiot I fell for it. After a few months my payments skyrocketed and I couldn't afford the minimum payment. I called to "get help" and was told they could automatically debit a partial payment for 9 months and as long as I made my payments then it wouldn't affect my credit. I agreed and the following month I was reported to the credit agency for being delinquent and sent a bill saying I now owe them $300 and am in danger of being sent to collections. Don't make the same mistake I did. Stay away from these assholes.