First Progress Platinum Select Mastercard® Secured Credit Card

Applied for a secured card to re-establish credit, I mean why else does anyone need a secured cc. I am currently in Chapter 13 and will be for the next 4 year when it discharges. Nothing in my application ask or even hinted that they would not approve if you're in bankruptcy. If it would have, I would not have applied. Don't Apply if you're in Bankruptcy or have been in the last 90 days.

I've had this card since March of 2017. Opened a $200 secured card and so far it has improved my credit. I've set up automatic payments with my bank and only use it when I actually need to..which is never. It's accepted everywhere like a regular credit card.

Worst card to get they tell you one thing and it's different. We close our account since feb 2017 and they are still semi good bills on my account for late fee on they feed that were applied after the account wes closed everything I call to get a manager I get disconnected and the disputed departure is only by snail mail

Estimated my card would take a month or more to come to me, so i canceled it then they tell me it wi take up to ten days to get you refund who does that they think because you are in a hard situation they can use you money as they please

Horrible service and just a starter card. Nice people but Nothing online. Only through the mail. If you like paper get this but it's a great starter card. Nice people but you can't see your balance or pay online.

Wow! lots of pros and cons?! must be confusing to new applicants. I've been a First Progress member for 6 months now and have not had a problem. Thank You Jesus!!!! Hope there will never be one. My credit score went up, no delivery issues, customer service is ok and card only declined when renting a car. It's why I had a backup.

I think this company should be shut down. They are predetory. Please read the reviews. I did and still applied. They do not have a quick process for the fee. They are only quick to take your money. I learned my lesson.

I've had no problems and I've had it for almost a year. My limit is $300. I use it a lot, even maxxing it out probably once a month, but I constantly send payment online through my AmEx prepaid card (that's where my paycheck is direct deposited) so I've never missed a payment. It has increased my credit score with both 100% payment history and age of credit history. ALSO (AND THIS IS IMPORTANT) I know that they report to the credit agencies at the end of every month, so by the 23rd of every month I make sure that my balance is under 10% because if I go over that it brings down my score. After 6 months I qualified for a Capital One Platinum Mastercard with $300 limit, after 9 months I got a Fingerhut card with a $500 limit, and after 10 months, I got a Crate & Barrel card with $2000 limit. I have no complaints. I started with a score of 550 last year and I'm at 650 now.

This is by far THE WORST card ever and possibly a link to Identity theft! I sent in 300 dollars plus 29 dollars for the fee. After waiting TEN DAYS I called to get status. I was told a "letter" had been MAILED to me stating they needed "Proof of my identity" even though I used my American Express Crad to send deposit! Finally the card arrived and I began to use it. After a few charges and a few ATM withdrawals the card stopped working When I called to inquire I was told there was a "security hold" on the card because I did "too many ATM withdrawals" and they needed proof of my identity AGAIN! So I AGAIN faxed my Drivers' License copy, my Bank Statement AND my phone Bill which I had already faxed initially! I was THE TOLD they need a copy of my Social Security Card since my address on my Drivers' license didn't match my Bill address. Never did they ask for proof of income but wanted my Social Security Card! I cancelled the card and they're keeping the annual fee! THIS CARD IS A RIP OFF!

Applied, waited after approval...no card. Called. Told to fax documents. Done. No card. Called again. Told card was in the mail. Two weeks later. No card. Called 10 times in one day and message said "all of our agents are busy. Call again later"...all day???? Now going to report to BBB. The idea was to improve credit for home purchase. This process started over a month ago and no card still. Just gave them my money for nothing. Not ok.

Took the deposit without delay, then delayed the application for two months, continuously asking for more and more bank statements, account numbers, drivers license, utility bills, and seemed to have an issue distinguishing my PO box from my home address. Got numerous calls from "representatives" who didn't leave names, and when I'd call back the same number, it wasn't First Progress, it was an unrelated mortgage company. Impossible to reach anyone via email or login to their site. No one ever seemed to know what I was talking about. Said they sent my $300 deposit back, my bank says no they did not. Having to pursue this refund through my bank now. Reported to Credit Karma, as they appear to be preying upon those with poor credit. Huge waste of time and money, do not even bother with this nightmare company. Nothing about them seemed legit after they got their deposit.

This company is fraud; I figured their scam on august 24 2015 and closed my account after being scammed three times three months in a row. Since it was obvious that these crooks will end up scamming me; I requested in writing a document to prove my account has been closed; with five requests calls and faxes; I was able to the original document to show my account was closed. Though those fraud people did send me the letter; still the fight was on for me to get my $2000 security deposit refunded. Though my account was paid in full and I had a document in writing to prove so; the scum racket outfit lied to me for 90 days until I put pressure on them to get my money back. 92 days of pleading, faxing and calling; I finally got $1,870 less $130 these scum scammed me. Adding gas to the fire they reported me late in November though my account was closed in August and documented by them. As a result of fraud reporting by First Progressive Card; my score went down from 712 to 662 which put my business, pending mortgage app and biz affairs all at risk. I was forced to hire a professional credit company to assist me in clearing my credit; and retain an attorney to go after these scum. I am seeking help from the state attorney’s office and pursuing full investigation of this racket outfit I have created a webpage for other victims of this scam and pray no one goes through what these people did to me. I am very lucky I had that one document to prove my case; rest assured I will not rest until these guys are closed. BBB I respect your company and trust that you will help me going after these cowboys; we need to end this fraud and help victims of these bandits.

This card is great for people with bad credit. I selected the apply now fund later option with expedited processing and my credit score went up 50 points. I dont know why everyone is complaining about a 10 day hold period. If your paying your bill and then using the card right away your not building credit responsibly.

Terrible customer service. If you can avoid them please do. I lost my card and called for a new one and they told me it would be here within 7 to 10 days. 10 days came and I called another customer service rep. He told me that it was sent out and should be there no later than the following day. The following day came and still no card. Called customer service again and now they have no clue why I was told that and tell me that the request to mail a new card was never put in! It shows I called and requested it but no one sent it. What a joke!

This Company screwed up the mailing of my statement, and had no other way to notify me of how much I had to pay. Fast forward to when they finally set up online statements, and they had reported the late payment even though they HAD MY MONEY TO PAY IT. And now, after I made the payment, I have to wait another MONTH to get a loan, because they have no ability to send a zero balance statement short of the regular mothly statements. Disgusting customer service to save them money, When its ALREADY a secured credit card. And then they report to the credit beuraus even when they have YOUR CASH on hand to pay the balance. Insane. And they call themselves a company to rebuild your credit. More like another shark to prey on those who have problems managing money or have fallen on hard times.

How can I forget my First Progress secure card. While I was rebuilding my credit, this card became so handy to me. They do report to all three credit agencies and that matters quite a bit. I had other secure cards, where my progress was not reported on a timely matter. I opened my First Progress account with a mere $100 and kept increasing my limit as time went on. Eventually, after 1 year, I received my security deposit back. One thing I did not like about this card was the annual fee, but at the time I did not have many other options. Overall, I would recommend this card to anyone who is trying to improve their credit score.

I love this card!!! Bcuz I have never had a issue with them. And I can use it everywhere and not have issues.. Thank u first progress

TERRIBLE! I guess the question is 'HOW DESPERATE ARE YOU? I missed the date to send in a payment, and the late fee was $26.00!!!! First time late. The account was mere months old. Then I was told I had to wait 70 days to get my deposit money bank when I closed the account. They said I could dispute that 70 days by sending the card cut up back and a fax requesting a sooner return. Two days trying to send the fax, UNBELIEVABLE STRESS OVER THIS CARD!

I recently applied for this card a month ago . I call customer service and the rep tells me the card got sent back because of the address ok . I called and made sure it was correct . And its was correct. So the card that I got sent back there resending it again 7-10business days .. so today I go to my mail box .and find a credit xard statement saying I have a due date . Second time calling them . It was worst from the first time. I got a statement and never got the card. . Incorrect address sooooo how did the credit statement get her before the card . WTF

I have really enjoyed my card. The great thing about it is that you do not have to have your credit score accessed and its a great way to build secured credit. It is very important that you are aware of the benefits and the disadvantages of this card before applying for it. As long as you have done that you will be just fine. There are several poor reviews concerning there customer service but that has not been my experience. The company is very prompt, efficient and diligent when it comes to satisfying all of my customer service requests.

Compared to other First Progress Platinum Credit Cards the Platinum select has a medium APR percentage that should be noted from the start, you are not getting the lowest APR with this card out of other First Progress cards. For me this is a big deal, however if you have good money management and understand how situations work this card is not all bad. PROS: There is no minimum credit score to apply. That is right if your brand new to credit and credit building you have nothing to worry about when applying in fact I encourage you to apply to a no minimum credit score than a card that requires a minimum if you do not have credit already established. Credit history is not required. This kind of goes in hand with the no minimum same approach applies here. Initial credit limit if accepted can be as high as $2,000. Now this is great for someone that is just establishing credit like myself. $2,000 is enough to cover the expenses you think you may fall behind on or can't pay until your next pay cycle or whatever your situation is. This amount is also not difficult to recover from if you have exhausted the entire credit limit and you will recover. Some people take their entire life to pay off say student loans or mortgages, though they are completely different from the particular credit card the point is that $2,000 in debt is not the end of the world. Especially if you are working like I am it should take no longer than 2 years to complete payments on a debt like that. Sadly that sums it up on the pros for me. CONS: You must maintain a security deposit of at least $300 in a non-interest bearing deposit account at synovus bank as a condition of getting your account approved. This is not necessarily put in front of your face to know, you have to read the fine print when it comes to stuff like this and this is a hit or miss for some but for me to comes out as a con for the simple fact that this isn't presented to you in plain sight. APR is 14.99% though it may vary this is not the lowest APR for First Progress credit cards. Even worse, for cash advances APR is 19.99%, worst case almost 20% APR is not a good look and can add up if your money management is not on point. Penalty fees are expected from a credit card vendor, I look at for example an overdraft fee from a regular checking account. Late fees can be up to $37.00. Annual fee comes to be $39.00 a year, though this is not a penalty fee I consider it one because this is basically paying a full membership on top of your APR. VERDICT: Clearly, the cons outweigh the pros in this situation. I believe if you are brand new this card is not bad to have as long as you can practice and discipline money management this is very important. If you are someone with established credit, there are so many other better choices and this is not the card for you.

Do NOT get this card! Yeah its a way to start your credit but there are no customer service agents Imagine that? NO where to call and talk to someone. I'm trying to set up my online act and it wont take my security phrase which is mothers maiden name that they make you give when applying. So..no access. It doesnt work and NO ONE to talk to. They say write a letter and snail mail it in. Yeah. Just as SOON as I can get another card I am closing this one. It's complete CRAP.

First Progress is terrible. I have been using the card for several years. I was in the habit of paying them through their online check payment system. Today, I went to make my payment online to avoid paying late. It would not work. Their website appeared broken with no message telling why. I had to call customer support which informed me that this 'feature' was no longer available. No warning was given to me that this would be discontinue. I think they have a hidden agenda of making their customers pay late. Over a month ago, they sent me two new cards due to some sort of security breach on my card. I activated one of the cards, only to find out that it would not work. Later, I was informed that the other would work instead. Using their card service has became a hassle I do not want to live with any longer. Also, they do not offer any email address for customer service issues. I have been a good customer and have used the card often. They have never offered me a regular unsecured credit card as a reward for paying on-time and improving my credit score greatly. Therefore, I choose to take my business elsewhere. First Progress is an aweful card service company.

Worst card EVER!!!!!! The customer service is pretty much non existence. They are just horrible.... Then on top of that it seems every time i did call i was placed on hold or the phone just "magically" disappeared. And they always direct you to mail... not EMAIL but postal service mail customer service. The interest rate DRASTICALLY increase. This is suppose to be a starter card to establish or reastablish credit but what it is is just damn near loan shark, title pawn status. Hell for how they treat you and charge interest you might be better off taking a loan from big tony in the back of a wine cellar warehouse. DO NOT USE/APPLY for this card. They blow big baby chunks. I would seriously encourage and suggest NO ONE to apply or get this card. This could easily be one of if not THE worst card company there is out there. I repeat do not use or apply for this card. It would be a mistake of epic proportions. There are better options out there including many secured credit cards. Many to which are being offered by your local banking institutions. Many credit unions also offer credit cards for people who are trying to establish or reastablish there credit score.

Do NOT bother with this card, I've had it for almost three years and the just NOW 9/19/2014 took away the online payment option so you HAVE to mail a check or use billpay which takes longer. This card is for rebuilding credit, you need faster payments to do that to show up in time otherwise it goes against you. There is no email or real phone number for customer service, the number on the back of the card is for mastercard only. You have to write a letter if you want anything done. Forget it, go with creditonebank card or first premier. This card in the three years I've owned it has never raised my credit limit and there's no option to just add more to do so. Creditonebank raised my limit after 4 months.

worst customer service! never go for this one.

Absolutely ABYSMAL. Deposit $400 Annual fee: $35 Mailed CC to wrong address. Allowed unauthorized person (presumable without any info of mine) to activate card. Sent a late notice. Reported card stolen. 2 months later...they sent a check for $330...citing late fees for charges I didn't make on a card I never received. Additionally, since a month went by before I was aware they sent the card to wrong address they gave my otherwise flawless credit score it's only 30-day-late...on a secured card which I didn't receive. Phoned in to discuss the above, where I was told they can only address this by physical (not electronic) mail. I paid money for a product/service I never received...only to have them erroneously damage my credit and refund me 3/4ths of what I initially paid.....5 months of arguing later. So in short, no, not a good company.

Terrible company!!!! Terrible customer service!!!

This has been a great card with a low entry fee. Getting a second card from them is equally easy and has improved my credit score. No problems with customer service. Get this if you are in need of this type of card.

After my foreclosure I was in a pretty bad spot financially. There were very few companies out there that would even give me a credit card so that I could begin building up my credit again. I searched far and wide and decided on this credit card. It has an annual fee and a security deposit but this is very normal for credit cards offered to low credit consumers, so I didn't mind. With this card I was able to build my credit up and also have a safety net for myself and my family. I would recommend this card to anyone out there trying to get back on their feet after a financial crisis.

This was just what I needed since you don't have to have a good credit score or credit history. I needed to have a credit card and the Platinium select really takes care of what is needed. That and how can you not love the fact you get to set your own credit limit just by your deposit.I really think this is a good card and I highly recommend it to folks who just have a hard time being able to get a credit card period. It has been fantastic for me.

i had a really poor credit history and was always declined when applying for credit cards until I came across First Progress. I can now rent cars and my credit score has risen even though I only have this card for a short time. I highly recommend it.

If you don't have great credit your options to get a card are slim to none. This card is Secured so you have to put a certain amount of money on it in order to use it, so you have to have the cash on hand unlike normal cards. I think this card does what it is supposed to and I have never had to call in for any issues so I am not really sure what their customer service is like, In the end, although secured, it is a credit card and it gets the job done.

For those with bad credit, there aren't that many good options. The First Progress Platinum secured card though, is better than nothing. I've had this card for a little over 4 months. What I like about it is that they don't require a credit history or minimum credit score for approval. You also set your credit limit by how much you deposit. They also will report to the three major credit bureaus, so as long as you pay on time and take care of this credit, you will build or rebuilt your credit history. The card has an annual fee of $39. I haven't asked them to waive it yet because I haven't had the card for that long, so I don't know if that's possible. The down side of this card is that it has no rewards offer whatsoever, but cards in this range from what I know, don't offer those anyway. Their online payment website is easy to use and so far, I haven't had any problems with this card. Overall, for what they're offering, I think this card is good for those who have bad credit like myself.

First Progress Platinum Select Secured Credit Card was a good card for me and the application process was quite straight forward. When I applied for this card in the beginning, my credit was in shambles due to some unpaid medical bills. First Progress approved my application and gave me $500 limit secured with a bank deposit. Since then my credit score has improved and the bank offered me additional spending limit. This card does have decent APR which is much better than similar products from other companies. They also have an easy to use website.

I love using Mastercard and have always felt they are a company that you can trust and depend on. I could not recommend them enough to all my friends and family. You really cannot go wrong with a company that has been around for decades.

I landed upon this credit card when I had reached the limit on my other cards and I really needed one to meet my current expenses. My rating with the other cards weren't that great and so I couldn't extend my limit. First Progress really saved me then. The processing was quick, I did not have to wait for long to get my credentials verified and I got decent customer support to get my questions answered. Have been a happy user since then. Have defaulted twice in paying my bills on time, but then they have been courteous.

I have had this credit card for a few months and am very happy with it. The acceptance process was straightforward and easy. I needed a card that would help me repair my credit and this card ticked all the boxes. After putting a modest security deposit on the card I could use it straight away and quickly found out the payment system was as straightforward and easy as getting the card was! The low interest rate surprised me and as I only use it when needed I rarely pay any more than I spend. The only reason I gave this a 4 out of 5 rating was the lack of reward system that many other cards have but otherwise I would highly recommend this card to others.

I am happy, overall, with my First Progress Platinum Select Secured Credit Card. I didn't have a whole lot of options, thanks to my divorce and other issues conspiring to wreck my credit score and finances, but having a credit card was a necessary contingency, so I did a lot of research into starter cards and this was the card which seemed to fit my needs best. There are comparatively fewer demands and penalties with this card, relative to many others, and I especially like that the interest rate I was given was probably a lot lower than most others would have stuck me with. It's easy to manage and I have had no problems in using it for the last year.

This was the first card I was able to get following a bankruptcy. I applied and was accepted, and put a $1,000 security deposit on the card. Not sure if being accepted for this card was the only reason, but my abysmal credit score immediately rose about 90 points. The card has worked well, there is a good online interface for payments, and I have had no problems. I am really appreciative for the First Progress card to enable me to begin rebuilding my credit. After a few months I began to get offers of unsecured cards, including from Merrick Bank and CapitalOne (which had previously turned down an application for a secured card, as did Orchard Bank, after inviting me to apply -- you can imagine, I was not too happy about that). Both Merrick Bank and CapitalOne recently increased my credit lines without me requesting that they do so, Capital One by a whopping $1,500. Interestingly, my credit score actually went down slightly after the initial rise last year, despite perfect payment records. I have been experimenting, and I find using more of the credit limits and not paying until close to the due dates seem to have led to a slight increase in my score recently. It really is kind of a dance that seems to defy ordinary human logic. In any case, after a year now, I am happy with this card. But it seems (from the information available) that First Progress does not automatically convert secured cards to unsecured after a certain period, and this would be a downside if that is the case. I'll be looking into this aspect in another couple of months to see what the options are.