Green Dot Prepaid Visa® Card

U.S. prepaid card issuers have added such restrictions over the years as a means of preventing money laundering. Otherwise, people could -- and, in fact, did -- purchase a prepaid card anonymously, load it with enough money to buy more anonymous prepaid cards and then, once the connection to the original transaction was distorted enough, cash the cards out at ATMs without arousing too much legal suspicion. Online bill payments are restricted for similar reasons. As a result, you will have to register your account on Green Dot’s website to gain ATM access or pay a bill online. Hope that helps!

If you have a personalized card, you can withdraw up to $400 a day from an ATM. You can also withdraw up to $2,500 from a teller in a bank branch, though such withdrawals must be done in increments of $400 or less. Withdrawals at MoneyPass ATMs are free, but you will have to pay a $2.50 fee (plus applicable bank and ATM surcharges) for each withdrawal you make elsewhere. Best of luck!

Unfortunately, this card can only be used to make purchases and ATM withdrawals while you're in the United States. You may be able to use it to buy things online or over the phone from an internationally based merchant, but not for in-person transactions while you are physically abroad. This is a policy specific to Green Dot, not Visa, so it shouldn't be an issue with other cards.

Unfortunately, the account will provide limited functionality prior to registration. The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted. The user will need to verify his or her identity and receive a permanent card in order to reload it or access funds via ATM. Also, it’s worth noting that Green Dot mentions in its terms that its cards are not meant to be gifted.

Yes, you can transfer funds from your GreenDot prepaid card to your PayPal account and then access those funds using your PayPal debit card. You can learn more about the process here: https://www.greendot.com/greendot/paypeople . Best of luck!

The generic routing number for Green Dot cards is 124303120. You can get your account number by logging into your online account at https://www.greendot.com/greendot/login . Green Dot also have a video guide on setting up direct deposit that might come in handy: https://www.youtube.com/watch?v=CqdgSN2xzXo . Best of luck!

Other than making sure you’re using the right webpage and double-checking the information you entered, our best guess is to call Green Dot customer service at 1-866-795-7597 and see if there’s an issue. By the way, this is the page where you can register a card that you bought at a store (https://www.greendot.com/greendot/activation/online-activation-init) and this is the page for activating a personalized card received in the mail (https://www.greendot.com/greendot/account/activate-card).

Yes, they should be able to transfer money from their bank account, but that really depends on the financial institution they’re using. The process itself is called “ACH transfer” and most financial institutions offer it, but fees may apply. There is another way, which is free, but the sender must also have a personalized Green Dot card as well as either your email address or mobile phone number. You can find more info about it at: https://www.greendot.com/greendot/getmoney

There are two ways to check your balance and transactions: 1. You can send a text message from your mobile phone but in order to do that you have to know the last four digits of your card’s number. For example, if the last four digits are “5555” in order to check your balance you should send “Bal 5555” to 43411. If you want to check your transaction history send “HIST 5555” to the same phone number. Before using this service you have to register your mobile number by going here >> https://www.greendot.com/greendot/login Green Dot does not charge you for receiving text messages; however your carrier’s rates for sending text messages still apply. 2. You can also go here >> https://www.greendot.com/greendot/login , log into your account and check your balance and transactions. Hope this helps.