Check my balance
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Green Dot Prepaid Visa® Card
Green Dot Prepaid Visa® Card
Info about Green Dot Prepaid Visa® Card has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.
Key Fees1,640Reviews439Q&AContactKey FeesQ&ACustomer Reviews
Usage Fees
Activation Fee
Monthly Fee
Signature Transaction Fee
Pin Transaction Fee
ATM Fees
In Network ATM Transaction Fee
ATM Network Size: N/A
Out of Network ATM Transaction Fee
Foreign ATM Transaction Fee
Green Dot Prepaid Visa® Card's Additional Info
| live customer support | Free |
| automated customer support | Free |
| reload options | Direct Deposit, GreenDot, Cash Reload, Bank Transfer, Check Reload |
| cancellation fee | Free |
| inactivity fee | None |
No overdraft or bounced check fees, ever.
Use everywhere Visa® debit is accepted in the U.S. Plus, conveniently pay with your mobile wallet including Apple Pay, Google Pay and Samsung Pay.
With early direct deposit, you can skip the check-cashing queues and costs, have your money instantly transferred, and start enjoying payday sooner.
No charge to Reload your card with Direct Deposit. Reloading your card at a retailer will cost up to $5.95
Enjoy 24/7 access to your money through the Green Dot mobile app! You can Deposit checks to your card right from your smartphone
Green Dot Prepaid Visa® Card Q&A
Can't find what you are looking for? Submit your question about Green Dot Prepaid Visa® Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.
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Want to get verified so I can have my card for my tax return
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I can't get my card to activate
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Can I use it maunl to get my money back
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CHANGE MY PIN#
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What is my routing number?
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Can you use your card to pay for online sports betting
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How do I change my PIN number for my Green Dot card please show me how
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How do I send a message to green dot bank corporate office
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Can I transfer my funds from green dot to account now
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Green Dot Prepaid Visa® Card Reviews
Share your insights and review the Green Dot Prepaid Visa® Card
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1 Star Rating
my son got a green dot card and after putting his money on it they locked the account. he sent all info they requested and still wont unlock it. i see numerous reports of the same thing. green dot is a foreign scam
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I was having issues with my card so they sent me a new card which I got today. It has my rent money on it... But when I tried to register/activate it online and by phone it said it was blocked. So now im like wtf Idk what to do!
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Hi, We understand the urgency to access your account, and apologize for any inconvenience that this matter has caused. Please allow us the opportunity to make things right. You can chat with a live agent through your online account, and are welcome to send us a private message through the Contact Us link that is listed on our website (www.greendot.com/help/contactus). We look forward to hearing from you! Thank you, Green Dot Corporation
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5 Star Rating
Have to say that Green DOT has worked for me very well. I have little to no complaints. Now that you can deposit $ by taking a photo of youre work check by mobile phone, is great...! I have never paid the monthly fee as I am diligent in making the minimum requirements to get the fee waived.
Since my divorce and the drama with assets and monies beng held in real banks, this has allowed me to bank online and live normaly. Refunds only take a few days, which is standard for credit cards, and now that I can pay bills online through green dot, like child support, it really is a great system to manage your $ if you dont trust or like to have a real bank..
Since my divorce and the drama with assets and monies beng held in real banks, this has allowed me to bank online and live normaly. Refunds only take a few days, which is standard for credit cards, and now that I can pay bills online through green dot, like child support, it really is a great system to manage your $ if you dont trust or like to have a real bank..
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does the card have to that special feature? I downloaded the app but I don't have the option to take photo
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Ladiee, the mobile check deposit is still on a pilot phase, meaning not all cards will have this kind of feature yet. Kindly log in on a mobile browser using your phone (not the app) and check if you see there Photo Check Deposit. :)
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Hi, Great Feedback! As with any business, the greatest advertising that any company can have is the word of mouth from a satisfied customer. We hope that you continue to enjoy your Green Dot Card and all of its wonderful features. Thanks, Green Dot Corporation
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1 Star Rating
I get a automatic deposit to green dot debit card from SSI. I receive it on the. 1st. Every month. The month of February no deposit was made. On the 24th. of February I got my automatically deposit for March. I never got the deposit for February.It was for $889.49 I'm disabled. What I'm I going to do? Is Green dot steeling from the disable? They are stating that they have all ready for my deposit for February. I'm already sick. What am I too do??
Tammy Conner's (writing by Tadashi Flowers)
Tammy Conner's (writing by Tadashi Flowers)
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The first thing you need to do is to check your transaction history on the card the SSI check is deposited onto every month (which can be done by logging into your online account. You can set one up if you don't have one already. You just need your personal info and the info on the card.) Then you need to get in touch with the Social Security Office & explain the situation. They can find out exactly where the money went & if or where a mistake was made. Just make sure that you don't let it go for to long. Call, leave messages, write letters, send emails - eventually you will get a reply. Good luck.
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1 Star Rating
My story is just the same as the rest. Waited to get my Tax refund direct deposited on 02-24-16 . Card was blocked same day. Its now 02-26-16. Yeah I know doesn't seem long but NOT when you didn't expect this to happen. Plus you have huge responsibilities because you have a child and unemployed due to a chronic illness. Which I expailned to Green Dot representatives. 5000$ Green dot Bank playing with an expect me to keep waiting. I mean where does it say in the policy to send identification in? If I have to go any longer with this unresolved I don't know what I will do. I already talked to a lawyer he says wait. But I see all these other complaints with the same intent! How is that supposed to make me calm? I would like to petition this company onconchnge.org!!! And how have they stay in business so long this is not fraud against someone else this is the company I trusted to keep my money stealing my money!!! less
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+1 (626) 765-2000 Mines happen to me yesterday you guys need to call this number and press 4 and tell them cause soon as I did it they unblock me and I went to nearest bank and took my money out they allowed you take 1500$ out each bank you can only only take 3000$ out a day so I immediately took it out before it blocks me again so call it mow
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+1 (626) 765-2000 Mines happen to me yesterday you guys need to call this number and press 4 and tell them cause soon as I did it they unblock me and I went to nearest bank and took my money out they allowed you take 1500$ out each bank you can only only take 3000$ out a day so I immediately took it out before it blocks me again so call it mow
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You just have to follow the instructions provided to you. Kindly send copies of identification and I'm pretty sure they'll unblock your card.
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Hi , We completely understand the need to have access to your money, and want to find a way to make things right. Please contact us through the number on the back of your card so we can help straighten everything out. You can also chat with a live agent through your online account, and are welcome to send us a private message through the Contact Us link that is listed on our website (www.greendot.com/help/contactus). We're here to help! Thank you, Green Dot Corporation
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2 Star Rating
TERRIBLE ONLINE SERVICE! I reset my password 3 times and overtime I tried to log back in, it said that my information did not match any on file. I would HIGHLY recommend the Vanilla Visa or any American Express gift cards. This is TERRIBLE for your company, Visa! AND your "mobile balance check" doesn't even work, either!
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Use a computer or a laptop when changing your password. Make sure the email address associated on your account is unique.
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Hi, It truly saddens us to hear you’re unhappy with our services. Feel free to contact us directly to address your concerns. You can also chat with a live agent through your online account, and are welcome to send us a private message through the Contact Us link that is listed on our website (www.greendot.com/help/contactus). We look forward to hearing from you! Thank you, Green Dot Corporation
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5 Star Rating
Greendot has worked for us so far.. But now i'm starting to see people getting there cards blocked over Irs Tax Returns ... It worries me now because in the morning i should have mine DD .. i pray to god my card does not get blocked for just having my income tax Return Dd on thsi card.. Other then that GreenDot has been great!!!
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Mine did I'm pissed
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Same here im mad as hell
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+1 (626) 765-2000 Mines happen to me yesterday you guys need to call this number and press 4 and tell them cause soon as I did it they unblock me and I went to nearest bank and took my money out they allowed you take 1500$ out each bank you can only only take 3000$ out a day so I immediately took it out before it blocks me again so call it mow
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Hi , We appreciate your positive feedback! We're excited to hear that you're happy with our services. If ever you have an issue of any sort, we're here to help! You can contact us through the number on the back of your card. You can also chat with a live agent through your online account, and are welcome to send us a private message through the Contact Us link that is listed on our website (www.greendot.com/help/contactus). We look forward to hearing from you! Thank you, Green Dot Corporation
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1 Star Rating
No gooooood at all. You guys take people money. Why
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Why lock people out from their own money. Not kool
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Hi, We regret to hear that you have some concerns with our services, and we truly apologize for any inconvenience that might have been caused as a result. Please be advised, your Green Dot Card could be blocked due to a number of different security precautions. Green Dot is fully committed to protecting our cardholders and their funds from any sort of potential compromise. If your Green Dot Card is experiencing a block, please contact us at your earliest convenience through the number on back of your card for further assistance. Thanks Green Dot Corporation
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1 Star Rating
They don't let people know that they can't get another card if u don't use it all the time and the card has expired never sent a letter but just closed the accounts and now gotta fight for my money that is on the card. They also need to have a number to where he can call if your info is not longer valid with them. If you call and ask to speak to a supervisor you get told they can't unless u tell them and then you still don't get to talk to one. What kind of company does this shit. I will never get another GREEN DOT CARD THIS COMPANY SUCKS
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They tell EVERYBODY that a supervisor isn't there. I serious doubt it but if it was then that's the problem. A center representative is not going to have all the answers. It seems to that none of them speak good english. A majority of these posts are the same complaint of stopping a card, unauthorized transaction. They obviously need to look deep into it. I read a few that had suspicious activity so they blocked it but 88 transactions to the same company for the same 3.99 didn't turn any lightbulb on in their head. You need to go to the better business bureau. They go right on it and post this on every review site. Good luck to you.
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+1 (626) 765-2000 Mines happen to me yesterday you guys need to call this number and press 4 and tell them cause soon as I did it they unblock me and I went to nearest bank and took my money out they allowed you take 1500$ out each bank you can only only take 3000$ out a day so I immediately took it out before it blocks me again so call it mow
Comment
If your card is expired demand a refund check for the remaining balance on your expired card.
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Hi, Thank you for taking the time to communicate your concerns to us. Please contact us at your earliest convenience through the number on the back of your card, so that we may be able to better assist you. Our Customer Service department is available 24/7. Thanks, Green Dot Corporation
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2 Star Rating
As far a prepaid cards go Green Dot is the Lord of the Flies but in saying that they still have multiple issues. Issue#1 Customer service is lacking. it is not due to them being foreign it is due to them not having proper training or understanding of client issues. I have had them for 6 years with issues off and on but always and I mean they are always resolved. If you call customer service just ask for a Supervisor immediately. The reps are not versed in issue resolution and just go over the same script time and time again. Your issue cannot and will not be fixed by them. Just stay calm and ask for a supervisor because they will hang up on you without a moments notice. Also, the online chat is the same. Do not attempt to use it just call and speak to a Supervisor. Trust me the card is worth it compared to others but the customer service is lacking.
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Hi, Thank you for taking the time to communicate your concerns to us. Your feedback helps us learn what we can do to improve your experience. Thanks, Green Dot Corporation
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5 Star Rating
How long does a dire t deposit take to go threw?
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For first direct deposit, allow 1 to 2 pay periods. After that, expect your dd to be posted every pay check. DDs are like reloads, once received it will be automatically posted.
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