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JCPenney Credit Card
By:
Synchrony Bank
Info about the JCPenney Credit Card has been collected by WalletHub to help consumers better compare cards.
The financial institution did not provide the details.
Editor’s Take
John Kiernan, Credit Card Editor
April 6, 2021
Review: JCPenney Credit Card
- Save up to 15% on your first purchase. This could help you save a bundle. But it’s worth noting that the JCPenney Card’s first-purchase discount is neither the most rewarding nor the most straightforward initial bonus available from a store credit card. The 15% discount only applies to certain items – such as clothing, shoes and accessories – while other purchases instead qualify for a 5% discount and still others aren’t eligible for any savings.
- Earn surprisingly valuable ongoing rewards. You will earn 1 point per $1 charged to your JCPenney Credit Card, which is roughly the market average for a rewards card. But while most credit card points are worth about a penny apiece, each point you earn with the JCPenney Rewards Card is worth $0.05, since you need 200 points for a $10 gift certificate.
- Special discounts for frequent shoppers. If you spend at least $500 in a calendar year, you will earn elite status and get to enjoy additional discounts.
- Promotional financing is a good deal. The JCPenney Card offers Deferred Interest for 18 months on qualifying purchases. It also offers non-deferred, equal monthly payment financing with 0% interest for 48 months on qualifying purchases. Minimum purchases are required.
- Offers low-cost credit improvement. With no annual fee and only “fair” credit required for approval, the JCPenney Store Card can help you improve your credit score while spending as little as possible. You can check your credit score for free on WalletHub to see where you stand before applying, then use our free daily updates to monitor your progress over time.
This review is not provided, commissioned or endorsed by any issuer. Opinions and ratings are our own.
April 6, 2021
JCPenney Credit Card's Rewards
- Limited time offer: Get an extra 15% off today on select apparel, shoes, accessories, fine jewelry, salon products, furniture, mattresses, home and in-custom design. Extra 5% off select electrics/electronics, Modern Bride Design Your Dream Ring, smart watches and Tempur-Pedic. Terms Apply.
- Earn 1 point for every $1 of qualifying purchases, up to a maximum of 2,000 points in a single purchase transaction.
- Get a $10 JCPenney Rewards certificate for every 200 points.
- Earn additional JCP Rewards and discounts when you reach Gold or Platinum status with qualifying purchases and points.
- Provide your email address to get your $10 rewards via email.
JCPenney Credit Card's Key APRs & Fees
|
Purchase Intro APR
|
Transfer Intro APR
|
Regular APR
|
|---|---|---|
| 0% for 18 - 48 months | Balance Transfers Not Allowed | 25.99% (V) |
|
Purchase Intro APR
|
0% for 18 - 48 months |
|---|---|
|
Transfer Intro APR
|
Balance Transfers Not Allowed |
|
Regular APR
|
25.99% (V) |
| ANNUAL FEE
|
None |
|---|
JCPenney Credit Card's Additional Info
| MAX LATE FEE
|
$39 |
|---|---|
| MAX OVERLIMIT FEE
|
None |
| MAX PENALTY APR
|
None |
| GRACE PERIOD
|
23 days |
| ONLINE RESPONSE
|
No |
| CASH ADVANCE APR
|
N/A |
| CASH ADVANCE FEE
|
N/A |
| FOREIGN TRANSACTION FEE
|
N/A |
| SMART CHIP
|
No |
- Limited time offer - Deferred Interest Details: No interest if paid in full within 18 months on qualifying furniture & mattress purchases of at least $499 (after discounts).
- Limited time offer - Equal Payment Financing: 0% APR for 48 months on qualifying furniture & mattress purchases of at least $1,499 (after discounts).
- Last updated on 4/6/2021
at Synchrony Bank's
secure site
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Customer Questions and Answers
Don't see what you're looking for? Submit your question about JCPenney Credit Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.
What credit score do I need for JCPenney Credit Card approval? Reply 7
ROBERT SAMBRICK
@robsam
The JCPenney Credit Card requires a credit score of 640 or higher for approval. Credit scores aren’t the only factor affecting an applicant’s eligibility for approval, though, as annual income and overall creditworthiness are important, too.
So if you have a high annual income, you might be able to get approved for the JCPenney Credit Card even if you have less-than-fair credit. People in forums online have been approved for this card with scores in the lower 600s, so it’s not unheard of.
7
Upvotes
What is the JCPenney credit card payment address? Reply 2
KAREN MOROZ
@nycKaren
The JCPenney Credit Card payment address is:
SYNCB
P.O. Box 960090
Orlando, FL 32896-0090
You need to have a valid checking account from a U.S. financial institution and the following information:
- Bank name
- Checking account number
- Bank routing number
Alternatively, you can make a payment online or via phone by calling at (866) 419-4096.
2
Upvotes
How do I cancel my JCPenney Credit Card? Reply 8
WalletHub
@WalletHub
You can cancel your JCPenney Credit Card by calling credit services at (800) 542-0800.
You should be aware that closing a credit card account can hurt your credit score. So, you might want to think twice before doing so, especially since this card has a None annual fee. More information can be found in this article.
8
Upvotes
How often do applicants for the JCPenney credit card get instant approval? Reply 81
Kendall Morris
@kendallmorris
It is hard to say how often applicants get instant approval for the JCPenney Credit Card. Generally, this credit card gives instant approval to some applicants who clearly meet the eligibility requirements; but JCPenney does not publicly disclose the exact criteria for earning instant approval. Getting an immediate decision is a possibility whether you apply for a JCPenney Credit Card online or in-store. Your account will be activated within 24 hours, if you’re approved, and you should receive your card in about 7-10 business days. If you want a temporary card to use before your actual card arrives, present a photo ID at any JC Penney customer service area. You can make purchases the same day you receive the temporary card.
Not to be the bearer of bad news, but it’s also possible to get an instant decision denying your application. Or, you might not hear back right away. That doesn’t necessarily mean the application is denied. It just needs further review. In this situation, you’ll typically get a decision or a request for additional information within 10 business days. Some people accidentally provide incorrect or incomplete information when they apply, after all.
So, making sure everything is complete and accurate on your application helps when it comes to instant approval.
8
Upvotes
How much is the JCPenney credit card APR? Reply 2
ASHLEY WADE
@shlee
The JCPenney Credit Card APR is 25.99% (V). That's about on par with what other store credit cards charge, but it still isn’t a good interest rate. If you have the JCPenney Credit Card, your best bet is to pay off your balance every month. If you don’t carry a balance, you’ll never have to pay that interest rate.
If you have at least good credit and want a low APR, you should look elsewhere. Discover it Cashback, Capital One Quicksilver and Wells Fargo Platinum Visa are just a few good options.
2
Upvotes
What can I do if I lost my JCPenney credit card? Reply 1
Robert W Polk
@robert.polk
If you lost your JCPenney Credit Card, make sure that you call JCPenney Credit Services at (800) 527-4403 as soon as possible to avoid unauthorized use of your account.
They will then send you a replacement card. There is no need to apply for a new account.
1
Upvote
Can I use my JCPenney Credit Card anywhere? Reply 4
Alicia Kane
@Alicia_K
You can use the JCPenney Credit Card at JCPenney, JCPenney.com, Sephora stores inside JCPenney locations, Sephora.com, Rite Aid, and Riteaid.com. There is also a JCP Mastercard credit card that can be used pretty much anywhere credit cards are accepted.
It’s worth noting that potential cardholders do not get to choose which card they apply for. The initial application is submitted for a basic JCPenney credit card. If the application is approved, the applicant will get the JCPenney store card or the JCPenney Mastercard, depending on their creditworthiness.
4
Upvotes
How do I get a JCPenney Credit Card credit limit increase? Reply 5
Sebi Mitchell
@sebim
You can request a JCPenney Credit Card credit limit increase online by signing in to your account or by calling (800) 542-0800. The issuer will also periodically review your account to assess if you’re eligible for one.
Your best chances of being granted an increase are if you’ve been paying your bills in full and on time. It also helps to improve your credit score and income since opening the account.
Don’t request an increase too often, though, because it results in a hard pull and it could hurt your credit score for a short period of time.
5
Upvotes
Where can I find my JCPenney Credit Card coupon? Reply 131
WalletHub
@WalletHub
If you applied for the JCPenney Credit Card at a store location or from a desktop computer, you should have received your new-account coupon by email immediately after you were approved.
If you submitted an application by phone or tablet, the discount coupon should be with your card when it arrives in the mail. If you have your card but no coupon, report the issue to the card’s customer service department (1-800-527-4403). They should be able to issue one for you.
13
Upvotes
How can I activate my JCPenney Credit Card? Reply 5
Darnell Hampton
@theblackstar15
You can activate your JCPenney credit card online or over the phone, at 1-800-542-0800. You will receive automated instructions to share the account number on the front side of the card.
Once, you follow all the prompt steps then you will receive a notification about successfully activating the card.
5
Upvotes
JCPenney Credit Card Reviews
Share your insights and review the JCPenney Credit Card.
Apr 14, 2021
Never had any problems with JC pennies but I don’t spend and off a lot there. Only when I need something special. I appreciate the cleanliness and eat this at the store.
Comment
Apr 08, 2021
I have $500.00 credit limit I charge $213.00 and the following week they droped my credit limit to $100.00 leaving my account in bad shape to the credit monitoring , just sucks.
Apr 06, 2021
Mi experiencia no solo comprando, sino la calidad de la mercancía ha sido muy buena. Cuando visito la tienda de JCPENNEY salgo con lo que buscaba y una gran satisfacción.
Apr 06, 2021
Good choice works well for light shopping even though they've closed several stores they are still my go-to when I need clothes for myself or the kids
Apr 05, 2021
My experience with this company has been good. The interaction with customer service has been great. Any information that I’ve inquired about has been handled adequately.
Apr 01, 2021
Rarely use this card. I have never used it much only shop Penny's store occasionally. Don't know what else to say other than I don't shop there often.
Apr 01, 2021
JCPenney is a very good card to have on hand… You never know when an appliance needs to be replaced Or the kids will need school clothes etCetera
Mar 21, 2021
Very good fast shipping easy to work with nice website very nice quality products have in-store pickup and shipping a larger variety of products wide range of sizes
Mar 21, 2021
Everything is easy with my JCP credit card. I never have any issue making my payments, accessing my information or checking my credit score. All complimentary features.
Mar 20, 2021
Regular company. Nothing. Bad. Nothing good. Have no problem. Just high interest rate. And no use for their reward program. Would have preferred cash back instead having to use at jcp
Mar 09, 2021
Good customer service no annual fees on line payments paperless billing fraud monitoring shop in store or on line member exclusive
Feb 27, 2021
Good rewards, trying to stop using since so high. Not a convenient location in another city. Good sales not doing online currently to save.
Feb 26, 2021
They reduce your credit even after great payment history with them. Much better cards. Maybe only use it to get extra discounts. But sucky card otherwise
Feb 25, 2021
This account looks like a very good deal all the way around.Payments are posted in a short time.And the JCP app setup is easy to use you can track your orders and balances right there in the app.
Feb 25, 2021
They just lowered my credit line for no reason at all. I have an over 800 credit rating and haven't missed a single payment on any card I have yet they still lower it. I think it's because the company is in trouble
Dec 12, 2020
Verified Customer
I am extremely dissatisfied with JCPenney Company. The company lowered my credit available down to $500.00 earlier this year (2020), without any reason given. Also I recently made a return to the store which does not show as a credit on my account. I have the receipt, but was unable to solve this discrepancy by phone and will have to go into the store to straighten out. The items I returned I had ordered through the mail and part of that order was of such poor quality, unbelievable. Quality and service has gone down. I have not cancelled the JCPenney credit card due to always striving to improve my credit score. Once my credit score reaches excellent I plan to cancel card and no longer do business with this company. In my opinion it is very sad how far down this company has come. I do not recommend JCPenney as a place to shop or a card to obtain… show more
Nov 21, 2020
Verified Customer
They live to toy with your credit limit. They decreased my card limit to 1/9 of my previous limit twice this year. This is by far my worst credit card experience with over a dozen banks. Do not get this card and i hope jc penny goes under.
Nov 20, 2020
Verified Customer
SYNCB/JCP is not a good credit card to have. They are very totalitarian. They closed my credit line account because I made the mistake to submit a payment through an old bank account that got declined. But, as soon as I received the notification that the payment had been declined, I corrected it. A few days later they sent another notification saying that they were closing my account. I had a credit line of $3,500 and owed less than $300. Ridiculous! And because of that my credit score drop about 20 points. PLEASE DON’T WASTE YOUR TIME!… show more
Nov 18, 2020
They have the worst customer service ever. JCP canceled my order and I fought with JCP for over five months. I just now gave up because they paid off my account with auto pay. The amount we are talking about was under $21. They added interest to that amount when I was in the dispute stage. I will never purchase anything no matter what from JCP. What a joke, they claim they couldn't find the amount I was disputing even after giving it to them time and time again. They do provide my statements. Like others I would give them a minus 100 if I could. No wonder they are going out of business. I would get messages saying thank you for your patience, blah, blah, and they never did anything. I spoke with a supervisor and for under $21 they were going to research it. Again, after five months of dealing with them. They won, it was such a waste of my time for something they canceled. Beware when purchasing items. Let's face it Amazon will monopolize all our shopping, and they deserve too with places like JCP's credit card synchrony bank. Their interest is outrageous, 25.99% and that's with excellent credit. Thankfully they only got $2.51. because I've always paid my balance off. I only had a JCP card for the discounts, definitely don't need Synchrony. A customer with JCP since 1970 and with Synchrony Bank for 20 yrs. and that's how they treat people.
The card has been shredded! That was the last of Store Credit Cards for this person! Beware and shop with AMAZON! At least Amazon listens to their customers and has Chase for their bank!… show more
The card has been shredded! That was the last of Store Credit Cards for this person! Beware and shop with AMAZON! At least Amazon listens to their customers and has Chase for their bank!… show more
Oct 04, 2020
Verified Customer
I had scheduled auto pay for my JC Penney Credit Card. Well after two months I had enough extra cash to completely pay off my balance. They still charged me auto payments for 3 months after that! $145 was taken from me after I had already paid off my balance. I will never shop at JC Penney ever again.
Jun 16, 2020
Verified Customer
I loved the card for major purchases. It offered 0% financing. I used it consistently and had a $13,000 credit line. My last payment was in December, and Synchrony closed the account in May for inactivity. When I called, they said the only option was to re-apply for the card, but with JC Penney's days numbered, I don't know if it's worth a hard inquiry on my credit report ro get a card for a store that will likely cease operations in a few years.… show more
Jun 05, 2020
Verified Customer
Had the card since 12/2019. Had a 1900 credit limit. Never got higher than 500 balance, always paid more than the minimum and kept a low balance. They without warning lowered my limit to just over my current balance. I immediately closed the account and paid it off right after hanging up the phone. I will mever shop jc penney or use synchrony bank again.
Feb 26, 2020
They reduced my credit line to $110 without notifying me. I have a very high credit score and am very unhappy with them. It was embarrassing when my credit was denied at the store because my purchase was slightly higher. Would give them a zero rating if I could. I am cancelling and going elsewhere.
06/16/20
Same thing happened to me. A $13,000 credit line went to $0, allegedly for inactivity. The last activity was in December, 2019, and the card was closed in May, 2020.
Feb 18, 2020
A payment was due before our deposit.I came in 9 days later and paid mine plus extra hundred and they closed mine. WE WILL NEVER USE JCPENNEY AGAIN NOR ANY ASSOCIATION OF. I have been faithful for years. Never Again.. NO REASON FOR THIS.
I have over $1000 available to use. Bad decisions on their part.
I have over $1000 available to use. Bad decisions on their part.
Jan 19, 2020
Verified Customer
They closed my account for no reason. I always paid them on time. I decided to take my business elsewhere and went to Kohl's. I always saw their ads on tv, but never once had i visited any of their stores. I decided to visit a Kohl's close to my place and their staff was more friendly that JCPenney. The lady asked me if i wanted to apply for their card and they approved me for $300.… show more
02/18/20
A payment was due before our deposit.I came in 9 days later and paid mine plus extra hundred and they closed mine. WE WILL NEVER USE JCPENNEY AGAIN NOR ANY ASSOCIATION OF. I have been faithful for years. Never Again.. NO REASON FOR THIS.
Jan 17, 2020
They will close your account without any notification even if you have a zero balance and have always paid your account on time! I have never been late and my account was closed for no reason at all. I have three other credit cards and 2 have zero balances and one has about $300 on it so there was no reason to close this account that was in good standing and always has been.
02/18/20
A payment was due before our deposit.I came in 9 days later and paid mine plus extra hundred and they closed mine. WE WILL NEVER USE JCPENNEY AGAIN NOR ANY ASSOCIATION OF. I have been faithful for years. Never Again.. NO REASON FOR THIS.
I have over $1000 available to use. Bad decisions on their part.
I have over $1000 available to use. Bad decisions on their part.
Jan 17, 2020
I had a Jc penny credit card for 2 years and really liked it at first. However, I missed one payment after having to freeze my bank account and debit card upon realizing that my bank information was compromised. Jc penny/ Synchrony bank credit services contacted me and after telling them my situation. I thought they were completely understanding and even extended my pay period. However thye called me every day since asking for a payment and I kept reminding them of my situation. long story short i just decided to pay the whole thing off and cancel it. I will never recommend this store nor their credit service again. The absolute worst credit service I've dealt with.… show more
02/18/20
A payment was due before our deposit.I came in 9 days later and paid mine plus extra hundred and they closed mine. WE WILL NEVER USE JCPENNEY AGAIN NOR ANY ASSOCIATION OF. I have been faithful for years. Never Again.. NO REASON FOR THIS.
I have over $1000 available to use. Bad decisions on their part.
I have over $1000 available to use. Bad decisions on their part.
Dec 07, 2019
Verified Customer
Someone applied for a card under my social security number but their name. I found out by applying. I called and started a fraud investigation. They told me they'd keep me updated. Never did. They Tried telling me we had matching numbers(bull crap) and that it could be Canadian (again bull crap). I called back again today. Got hung up about 5 times. They put me on hold for over 40 minutes. Finally i got someone who told me that it was an error in the number they submitted.... But it still was active under my social. They don't give a crap about identity issues. They were very rude dealing with me and I'll never do business with them. Ever. Beware.… show more
Jul 03, 2019
I had them for awhile and i had a bad experience in which i had them 5 years and i couldn’t not make one payment and they did not care or extend even though i have seniority and been in good standard last 4 years and I immediately went to collection and which there was new term policies made on my account prior before I went collection. I was never advised and now forward 8 years later, I got better credit and charge off. I advise do not get this card unless you need too! No clothes is worth it and i have learn my mistakes and now I’m better off without them.… show more
May 01, 2019
Had this card for a year, would use and within a few days pay it off completely. I only applied for the coupons and rewards. They cancelled my card without any notice after I used on the 26th and paid off on the 29th, reason they gave was that synchrony had reviewed my credit and decided to cancel but my credit is impeccable!!!! Don’t go with jcpenny, go with kohl’s or Victoria’s Secret!!!! They’re much better!… show more
02/18/20
A payment was due before our deposit.I came in 9 days later and paid mine plus extra hundred and they closed mine. WE WILL NEVER USE JCPENNEY AGAIN NOR ANY ASSOCIATION OF. I have been faithful for years. Never Again.. NO REASON FOR THIS.
I have over $1000 available to use. Bad decisions on their part.
I have over $1000 available to use. Bad decisions on their part.
Apr 13, 2019
My card was canceled after 7 years without ever having a late payment. I just paid it off for the first time and they told me it was just reviewed and my credit wasn't good enough but it was the best it's been in 5yrs , I just got approved for a 320,000 dollar mortgage days ago. So I guess if don't want your card canceled don't pay it off!!
04/15/19
I’ve had my card for 11 years. I just got a letter today saying they are lowering my limit from $4000 to $800. I was also told my credit score was too low, which is not true. I was told that I didn’t pay the entire balance often enough. After everything I’ve read here, I’m sure there is some scam going on and I don’t want to be a part of it!
Mar 03, 2019
Worst credit card I ever, applied for this credit card in 12/2018 and when I got the card I already had only purchases on it , after couples on the phone and few days calling them, it was finally fixed. Then I kept having charges and returns in and out of my account. After so many issues I decided to close the account, called synchrony bank fraud department trying to get an explanation and the guy I spoke to said I should manager my account and block my card and just unblock it whenever I need. I thought that was so unprofessional so like I said I just went ahead and closed the account before some worst happen and I end up having to pay for something I didn’t do . I just wanna day that I have a few credit card with synchrony bank and I’ve never had any issue, but with this one was only bad experience, I hate that I had close the account because it will probably affect my credit score !… show more
Jan 28, 2019
Customer service can not answer any of my questions, and charged me a $2 interest charge even though I made a payment and only had the promotional amount left to pay. Claiming I have to make a minimum payment even though I have disputed the tota balance that is left. No one speaks proper English, and they have terrible manners. Closing this account once my dispute is resolved. JCPenny is a shit company. They lie, and everyone else tells a different story. It’s causing me headache just thinking about having to talk to them again!… show more
Aug 02, 2018
The absolute worst card you can have! Beware! Not only high finance rates, but customer service is awful. I had card for 20 years. Perfect payment history. IF you pay card off completely, as i did. They will shut off fast and without warning. Drastically effecting my credit, closing account. Really 30 days after i paid it off. No loyalty. No service. Conaumers need to demand better treatment for service like this to change. A secured card is better if you need to build history. Stay away from this one!!… show more
08/02/18
Also, as other reviews posted. They will lower your credit amount if you are not constantly spending.
Jun 19, 2018
JCPenney decreased my credit limit because I was inactive. This hurt my credit score.
I call to cancel because I read other reviews stating they will/can close my account if I do not make a purchase.
When I call, the customer service rep talked down to me and got very rude. "It's going to hurt your credit more to close this account." I let her know I understand that, but I'd rather take the hit now on my own terms, rather than when JCPenney decides to shut it down for me.… show more
I call to cancel because I read other reviews stating they will/can close my account if I do not make a purchase.
When I call, the customer service rep talked down to me and got very rude. "It's going to hurt your credit more to close this account." I let her know I understand that, but I'd rather take the hit now on my own terms, rather than when JCPenney decides to shut it down for me.… show more
Jan 06, 2018
I give this card a 1 star. There is little if any customer service. If you return product, they do not take it off your credit card and you have to spend hours on the phone trying to get if off. Their Customer support puts you on hold and never comes back on, and eventually you get dropped. This is a regular occurance. Customer support will not follow up with email to show what they did to dispute the purchase. This company plays on the honest person who falls into their trap and allows them to sting them with late fee and extra charges. Read the Ripoff Report. They are the worst… show more
Apr 18, 2017
Customer service operators are really nasty and incompetent. They are trying to tell me I have two cards opened and they closed one. I lost the card a couple of years ago and I reported it to them and they sent me a new one. I recently received a letter from them telling me that that card has been cancelled. I called them and the automatic system took more than 8 minutes to finally let me speak to a human. The human that helped me was not much better than the automatic system. I could not quite understand her because of a language barrier. She finally put her supervisor on, who was of no help with this issue. She insisted that I opened up two accounts and they are cancelling one because it is inactive, because of no use. I clearly explained to her that the number in question was in fact the card that was reported as lost 2 years or more ago and that the card I have now replaced that one. I couldn't get her to understand what their error was. A lost cause, so I am searching to see how I can report how unprofessional they were and to get this resolved. Are there any suggestions?… show more
Jan 06, 2017
I've been a cardholder for over 3 years. They upgraded my account to a jcp MasterCard with a 5000 credit limit in September. I've had the same bank information but suddenly their Autopay system stopped working when I got upgraded and they charged late fees. I ended up having to manually pay each month from my bank account. After a few rejected payments, they closed my account without notice. I finally received a letter in the mail stating my account has been closed due to late payments. I called to try to get them to reopen it but they would not. I spoke to a manager and he said he couldn't open it because of my credit report. I told him the letter I got stated it was closed because of late payments. He just said, "oh well that too." I checked my credit report recently in the past and it was over 700! Terrible! Avoid this credit card! I've been a loyal customer for over three years and this is how they treat me.… show more
Dec 19, 2016
Out of no where Jcpenney has lowered my credit this is the second time happened and I been with JCP for over 3 years. At first I started with 200 dollar credit then it it increased up to 400 and then up to 600 and few months ago up to now supposed to be 800. I Called and asked and was told it was a random audit then spooked to the Supervisor who said it was something on my credit that is why Synchrony Bank determined this. Next I spoke with the MOD who said sorry there is nothing can do for you I am the highest person you can talk to and I am going to know disconnect the call. I have always made my payments on time and gone above and beyond monthly payment amounts and keeping account in good status. As with my credit I feel they should not base our credit history with outside sources when I been clearly a good, faithful and loyal member to jcp and to now treat me this way am no longer happy with the company. I am so upset with what JCPENNEY credit card services did to me that feel like I no longer want to for the rest of my life shop at jcp. I shopped at all the jcpenney outlets here in San Antonio TX so much that everyone new me and was always happy to see me and greet me. Thanks for bringing a customer joy during this holiday season, happy new year. They only want to take your money and advertise. They don't care about us the customer which with out all you good members, the company is nothing.… show more
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Last updated on: Apr 6th, 2021 at 12:34 ET
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Offer last updated: Apr 6th, 2021 at 12:34 ET