Mango Prepaid Mastercard

This is the worse Pre-Paid debit card I have ever dealt with. After being advised a card was being sent, I registered for Direct Deposit. One of my employers sent a direct deposit for $175.00. After one week, I called the listed customer support number which is routed to the Philippines and she said she couldn’t explain what the problem was of returning my funds. I searched for a customer support number in the United States but found none. The individual on the other end informed me that a “Mango” technical error had occurred and a replacement card would be mailed. This was 3 weeks ago and not a communication what so ever from Mango. I have submitted 4 letters of complaint to retrieve my money and have not received one response. This Company has been the pits for me, and I would not recommend them to my enemies

If you’re thinking about getting a Mango Prepaid Card, DONT! They close your account without warning. A supervisor is Never there! I would never recommend Mango. Customer service never know what they’re doing. I don’t understand how they’re still in business :(

I purchased an item with my Mango Money card and returned the item. The vendor refunded my money to my Mango qccount almost a month ago and yet they Mango Money will not return it to my account. Multiple customer service reps have agreed that I should have it in my account and have "escalated" my issue on multiple occasions. This has gone on for two weeks and everytime I was told it would be resolved in 24-48 hours. I sent an email to the email address that I was given by a support rep during a call during the day. They would still not "transfer me to a surpervisor." Soon I will need to report this to the authorities as theft. They refuse to refund the money even after admitting that they have received it.

Transferred $600 from spending account to savings account. The money completely disappeared!!!! Unbelievable. Have been trying to get a hold of support, NO LUCK. They don't respond to their online service requests and the customer service line just says "they are currently busy, try calling back". This card SEEMS TO BE A SCAM. BEWARE OF THE "HIGH SAVINGS INTEREST BAIT" seems once you deposit to the savings all your money vanishes.

They were a great card until they changed banks and changing to MasterCard I had a fraudulent charge so I called they reissued a card and said 8-10 business days I am now at 15 and still no card they said they I'll send another card so I wait yet again??also I was supposed to get an expedited card and when I called back they said it was denied to get expedited???huh??also they have no supervisor to talk to and the complaint department has no phone!so email is the only way to complain??!!yeah okay!!meanwhile they have like 500.00 of my money tied up in their confusion SO I WOULDNT RECCOMEND THIS CARD OR COMPANY TO ANYONE!!

DON'T USE THIS CARD! I was supposed to have gotten my check direct deposited this past Thursday. They stopped the direct deposit without permission or notification to me. Said a letter was mailed but it wasn't. They were very rude and not helpful. My check had to be returned to my employer and hopefully posted tomorrow. Rent and car payment due and I had no money because of this unprofessional company. You have been warned.

I never leave reviews but I had to for this company because something about Mango isn't right and needs to be investigated! They closed my account with no notification. When I called for help the staff were very rude. After trusting them with my name, SS, address,recent transactions they said they could not assist or give a reason and the account is closed. Thank god I withdrew my money and didnt make another deposit before this happened. If anybody is thinking of purchasing a card from Mango PLEASE look elsewhere. Nobody should have to go through this experience.

terrible mango card closed out my account without telling me and i have had too many problems with the card its to easy for predators out there to get into and they stole my money of my balance i warn all those who do have retirement and SSA and SSI and SSDI do not bank with mango card services it has been reported to social security administration about this i found out it is not FDIC insured if your money is stolen its not covered like banks cover it up to $250,000 per account this one isnt, these people who work there do not speak well english... these people speak accent and are from some other company i think could be illegal aliens taking away our banks and companies i dont know who hired these idiots who took control of this.but you all should take your federal checks from SSA SSI SSDI and your retirement somewhere else you can trust that do not speak accent who are full american service not mango do not trust them i am urging anyone who does have account to contact sunrise banks in minnesota or where ever it is at and report anything suspicious and should not hire these people

I used to love my mango card until they switched from master card to visa. For some reason now all I have is problems with them, they mess up and won't deposit my money on time and it's taken me over a week one time to get my money and the only reason I got it that time was because my boyfriend made them stay on the phone for hours until it was on there. When they say they'll call you back they never do. I have had them for years and they were always great and customer service at master card helped if I ever had a question, now visa doesn't do anything to help. They lied to me before telling me they sent my money western union and I'd get an email with the number to pick up my money and after that hung up on me and when I checked my email there was no message from them so I kept calling and they would pick up and hang up on me, I was pregnant and extremely high risk and couldn't deal with them so I had to have my boyfriend do it because they were making my blood pressure too high. They didn't care that I had bills to pay and kids to feed. I DO NOT recommend them!!

Horrible card. They are under staffed no superviser at night. Rude and inconsiderate. They steal your money. Very bad company and sunrise is a great bank but need to end all business with shady mango card

This card has very low monthly fee compared to other debit cards, Plus there is only ATM transaction fee. This is a good card for everyone compared to other cards. Considering that other cards charge purchase fee's this card doesn't

This worst card ever wish my tax refund was not going to this card. I want to switch it if I could. Worst customer service ever.

I got the card and could not load funds via Paypal as promised despite already having my bank account linked to paypal and linking the mango card into paypal. I talked to a customer service representative who had no idea what the problem was, just read from a script about how to trouble shoot; told me my call was being escalated with a phone call back in 2 days... I never received a phone call back. My second phone call to the company was exactly the same, no idea of what the problem could be. Just reading from a script telling me how to sign up on paypal. Closing this card and will pick a more reliable card with better customer service.

The worst experience I've ever had in banking. By far the worst company to deal with. I never write reviews but after six weeks of the worst service, lost funds and failure to keep their commitments I must offer a sincere warning to all current and future consumers. Buyer BEWARE, they will lose your money, fail to call you back. Change their rules and % rates without notification and will never make things right. The savings % that they offer is by far not worth the risk. If I could give negative stars.....I would

This card is nice for someone who may be unable to get a checking account or doe snot have easy access to a bank account, but otherwise, it is absolutely awful. If you ever have to deal with customer service, just don't bother. You will be put on hold for ages, and if by chance you eventually get to talk to an actual person, they will prove to be incompetent and unable to solve even the simplest of problems. Avoid at all costs unless you have absolutely no other choice. Even then, think twice.

The mastercard program with Mango Money was easy to use and easy to understand. The switch to the Visa program was a disaster. The new Visa website has very limited functionality compared to the MC, and it looks like the site was designed by a child. This does not inspire confidence in your customers. More importantly, either they changed the rules for interest calculation, or have simply gotten their accounting wrong. With the new awful website it is more difficult to verify the calculations. Either way, my interest payments on the Visa program were substantially less than with MC, and my latest interest was $0, with the error message "Deposit to Savings - DECLINED". I have cancelled my account after seeing that. They say it will take 4-6 weeks to get my money back.

This card is absolutely horrible. If you ever have to call customer service, expect to be on hold for at least a half hour. Then when you FINALLY get to talk to someone, they will more than likely lie through their teeth to you about things and blame all of the issues on MC, not themselves. Since they took my money off of my Mango MC before I even got my new Visa card (which is stupid in itself) and I had NO access to my funds, I had late fees on my bills. They took 3 WEEKS to get me my new card; I'm sure it would've been even longer if I didn't call and complain about not having my card or any of MY money so they expedited my card (which they said was going to be overnight and it took 3 days). They told me I can dispute my late fees and get them returned, but it could take 90 days. I don't think I'll have a Mango card 90 days from now because I'm switching to another card. Their website is absolutely horrible as well. Their mobile app freezes a lot and won't work sometimes. They should've just stuck with MC.

I loved the MasterCard site. The Visa site SUCKS. There were so many BETTER features. I loved the virtual card feature. You could report cards lost/stolen & activate cards right online. Now you have to calI customer service for almost EVERYTHING. I hung up after 17 minutes on hold. No automated selections. I am really unhappy. The card is even worse quality. It doesn't even have lifted numbers like a regular credit card. All around they downgraded.

I've always loved this card. I have direct deposit so my fee's are waved. I'm sort of careless when it comes to my finances so not having to worry about overdraft fee's and whatnot was great. Unfortunately Mango recently switched from MasterCard to Visa. This wouldn't be a problem for me. I don't care what kind of card it is as long as it works the same. However, they emailed me on the 25th of August telling me that that would be switching to visa and to order a visa card because no more direct deposits would be made on MasterCards from them. So I ordered the Visa right after reading the email because I knew I had a paycheck being deposited on the 4th of September. When the 4th rolled around I got a text saying my check was deposited......on the visa.....which I had not received in the mail yet. I had bills to pay so I called costumer service in hopes that they would be able to transfer my money onto my MasterCard since I had that one already in hand. The costumer service representative said there was nothing they could do. They said they would have to send my problem to someone else who would return my call between 24-48 hours...SERIOUSLY?! I HAVE BILLS TO PAY NOW! Anyway! So the next day to my happy surprise my Visa was in the mail. I went to activate it online and got an error telling me to call. I called them and they said they couldn't activate it because it was popping up with an error, they couldn't do anything about it and would transfer it to someone else who would return my call within 24-48 hours. "but you can still access your account and check your balance" Thanks! so at least I can admire my paycheck! So I have an entire paycheck just sitting in an account that I have no way of using. I loved this card, but this is so messed up. Whenever they allow me to actually access my money I will be withdrawing it all and closing the account. It's a great card until you have a problem, and then it's a HUGE problem. (by the way, I tried to log onto my account to admire my paycheck and I couldn't log in without having an activated card, go figure.)

The Mango Prepaid card brings ease, convenience, and low risk to the market of prepaid cards. Unlike some of the other cards, such as mastercard’s accountnow, they protect you from fraudulent charges. As someone who does a lot of online shopping the high insurance as well as zero liability protection is a great comfort. Granted, some other prepaid cards offer this; however, the Mango Prepaid also has free and live customer service to go along with it.

On 5/31/15 My account somehow was compromised and Mango allowed over $1200 in fraudulent purchases of gift certificates to process at a local mall by someone using a cloned card. $300 Aldos $300 Victoria Secret $200 $Sunglasses Hut $200 Hollister $200 Express (ALL WITHIN 24hrs and with NO RED FLAG!!?? REALLY MANGO?) After filing a dispute with Mangos dispute dept M.Powerlink and waiting for an entire week with no funds, I recieved an email today that they've concluded that the charges were valid, would not be returning my $1200 and that I would need to contact each vendor where the purchases were made and resolve the issues myself.(WHAT BANK DOES THIS)??? My direct deposit also went into my account today also and before my new card they supposedly issued me made it to my mailbox THEY CLOSE MY ACCOUNT ON PAYDAY WITH AN ADDITIONAL $800 IN IT!!!! THATS $2000 IN 1 WEEK!!!Stay away from this Card if you dont want to lose your hard earned $$$!! I learned the hard way, DO NOT TRUST PREPAID CARD COMPANIES! SUPPOSEDLY THIS IS ONE IF THE BEST BUT LOOK WHAT THEY DID TO ME ( A LOYAL CUSTOMER FOR 3YRS)!! I've contacted my Lawyer and have filed complaints with the Federal Trade Commission and BBB. SHAME ON YOU ROY SOSA and BERTRAND SOSA! I worked for my money and will not give up until my $2000 is returned to me!!

The Mango Prepaid Card doesn't feel the ideal card for me. I much prefer credit cards that also gives you reward points and doesn't have any fees. I don't like the monthly fee and the ATM transaction fee.

The Mango Prepaid card seems like a good idea in theory. I like that you can open a savings account, make direct deposits and transfer money with a text message. I currently use an amazon rewards card and a PNC bank debit card and neither one of them have the ability to move money with a text message. I think that would be very convenient. However, the fees of the Mango card are majorly flawed. A $3 per month maintenance fee is a lot. I would be much more apt to pay a small yearly fee if I'm going to pay anything. I also think the ATM transaction fees are a lot. I currently receive ATM fees back up to $10 monthly on my PNC bank debit card. This would be a better solution to the transaction fees.

This offer stinks to high heaven. Why should you pay fees to access your money?

Mango blocks your card after you make purchases over 250 dollars and you have to call and have it unblocked. It gets very irritating. I do not recommend this card.

Today I closed my Mango Card and Mango Savings account. I was told I would receive a check in 2-4 WEEKS! Any other bank or financial institute would have said 3-5 business days.

The Mango Prepaid Card is a good prepaid card. There are low ATM fees only two dollars. It also has a low monthly fee, and with direct deposit you can open a savings account with six percent interest. You get free direct deposit with just two small deposits in ninety days.The reload options are very conveniet you can reload it most places that do money transfers.

I love this account for its savings. I signed up for the prepaid card as a way to access my money in between accounts when I moved from Hawaii last year and I discovered that the attached savings account offers 6% interest! For a starving artist/recent college graduate that's huge. I kept my account open even after I got a new bank and it's where I keep the bulk of my savings. I'll be sad once I hit the 5,000 dollar limit. But the $200 a year in interest is worth the $3/month charge any day. The only problem I've ever had with Mango is that it seems to consistently have trouble syncing with my Mint.com account. But as long as I can check it myself online, that's really not much to complain about. LOVE this account.

The Mango Prepaid Card sounds like just a regular credit card. However, I really will never understand why people are willing to pay a monthly fee to use the card when there are tons of other ones that require no monthly fee. 6% is an okay rate, I suppose, but it could be better.

I recently reviewed the Mango credit card. I like that there is no activation fee and that you can receive text and email reports for the activity of the card. I like that the minimum direct deposit is only $50 to activate the card. The $2.00 ATM fee is mildly reasonable, but would be more competitive if it were free. The fraud insurance is a good thing.

I like a few of the features of this card, such as the fraud protection and the direct deposit feature, but I'm not terribly won over by the ATM fee or the monthly fee associated with this card. I like that they give you an option to open a savings account and 6% is a decent rate in today's economy. Overall I think this card is about average, but the features offered do make it a more attractive choice in the end. I think I may apply for this card and see if I like it after a few months.

Incompetent employees in the Phillipines. No management or anyone with power to solve problems.

Well I used to love my mango card, then they stole the $360 in the account and closed it without telling me. They literally stole it, they won't even give me a copy of my account statements because they'd indicate that my balance was stolen. I can prove this too, I started recording phone calls with them after a while.

I love my Mango Bank checking account. I signed up for the Value Checking plan. I get free checks, online banking, no minimum balance, no maintenance fee, and unlimited check writing. I haven't been able to find anything that comes close to this account coupled with the service I get from the tellers when I come in. If you have a limited income and want a hassle free account then this is the one for you.…

I think this is a decent card, but it does not replace a checking account by any means. There is a monthly charge (granted it is $3) that banks simply do not have. There is also a $2 ATM fee which can add up very quickly if you need to pull cash out multiple times a month. It is insured though up to $250,000 which is great and there is a free service to reload money onto it. However, what if you lose the card? Does Mango insure your money against that as well? Again, a checking account is definitely preferable but this will do in a pinch.

The mango prepaid card is a pretty good card. There is no activation fee. I don't like the fact that there is a 3.00 monthly fee and a 2.00 atm transaction fee. It does have it to where there is no cost for direct deposit. That is a good thing as well. This prepaid card is FDIC insured up to 250,00 so that would give me a peace of mind in case something happens.

I like The Mango prepaid card because it offers free direct deposit after depositing $50 dollars in the account and also because they give you 6.00% APY. Also your money is insured by FDCI for up to 250,000. Another good thing about this prepaid card is that it functions as a little bank without paying more service fees. For example, Mango Prepaid card only charges you $3 dollars a month which is a good choice against bank fees of $15 a month and is less in monthly fees, compared to other prepaid cards that charge $5 dollars. I recommend it.

Mango seems like it would be a great service. Unfortunately, I opened an account three weeks ago and STILL have not received my card. This angers me more than anything because I have a direct deposit going into it in a couple of days that I desperately need. It angers me even more because I called Monday and they told me it would be here within a few days. Now it's Friday and they told me it wouldn't be until next week before I receive the card. I asked if there was anyway they could mail it using express mail so I could get it by the time my paycheck gets deposited and they said that wasn't an option, but gave no reason why. Simply because of the lack of professionalism and service, I will be switching to another prepaid holder as soon as I receive my money.

The Mango Prepaid Card is a great card in my opinion. It enables someone with any credit history or even bad credit to enjoy some benefit that a cardholder would, like being able to shop online or setup a bill pay. They do charge you a fee if your don't load $500 a month but its minimal. Other prepaid cards such as AccountNow will charge you a fee per transaction. I recommend this card for those needed access to a Card but unable to secure credit.

I like the idea of a prepaid card, because once the money is used up you just plain don't have it. That way you can avoid overdraft fees, or spending too much on a credit card. I also like the fraud protection that comes with this card. As i understand it, this is not always a usual for prepaid cards, and so that is nice. However, I don't like the fees for balance inquires.