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Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go)

Key FeesReviewsQ&AContact

Usage Fees

Activation Fee: None

Monthly Fee: None

Signature Transaction Fee: $1.50

Pin Transaction Fee: $1.50

ATM Fees

In Network ATM Transaction Fee: $2.5

ATM Network Size: N/A

Out of Network ATM Transaction Fee: $2.5

Foreign ATM Transaction Fee: 4.0%

Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go)'s Additional Info

live customer support

Free

automated customer support

Free

reload options

Direct Deposit, Ace Cash Express, Cash Reload, Bank Transfer, Check Reload

cancellation fee

$5.95

inactivity fee

$5.95/month after 90 days of inactivity

Learn More

at Pathward's secure site

Support the fight against breast cancer when you swipe your Pink Debit Card. There's no additional cost to contribute and no extra steps required.

Send money to other ACE Elite cardholders at no-cost from your Online Account Center or Mobile App.

With over 900 locations nationwide, you likely have an ACE Cash Express store near your neighborhood.

No-Fee Cash Withdrawals up to $100 at ACE when you Direct Deposit.

Get paid up to 2 days faster when you have your payroll or government benefits checks direct deposited to your ACE Elite Card.

As a cardholder, you can open an Optional Tiered Rate Savings Account. Balances up to $1,000.00 currently earn 5.00% annual percentage yield. No minimum balance required.

A portion of each purchase made with the Pink ACE Elite Visa Card is donated to the National Breast Cancer Foundation.

Learn More

at Pathward's secure site

Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go) Q&A

Can't find what you are looking for? Submit your question about Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go) to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.

How do I cancel my Ace Elite card?

Upvotes

Sydney Garth, Credit Cards Moderator

The easiest way to cancel your Ace Elite card is to withdraw your money at an ATM and then log in to the online Account Center and choose "Close My Account" from the menu.

You can also close your account by calling customer service at 1-866-930-9924 and requesting a physical check for the balance of your account (mailed within 3 or 4 weeks), but there is a $5.95 fee.

Does the Ace Elite Visa help rebuild my credit?

Upvotes

Sydney Garth, Credit Cards Moderator

The Ace Elite Prepaid won't help rebuild your credit. Only credit cards have that advantage because they report your credit activity to the credit bureaus.

Ace Cash Express, the issuer, doesn't have any credit cards in their portfolio. However, we made a selection of the best credit cards designed...

Do ACE offer overdraft protection?

Upvotes

WalletHub

Yes, you have the option to enroll in overdraft protection as long as you receive a direct deposit of at least $200 every month. Just keep in mind that you will be charged a $15 fee each time you avail yourself of this feature.

Does the Ace Elite card work overseas?

Upvotes

Sydney Garth, Credit Cards Moderator

The Ace Elite card works everywhere Visa debit cards are accepted.

How do I deposit a check to my card?

Upvotes

How can I find my card number without the card?

Upvotes

WalletHub

Unfortunately, for security reasons, there is no way to find your card number without having the actual card. You may be able to find helpful information on your statement or by calling the issuer's customer service at: 866-387-7363. Sorry we couldn't be of more help!

View more answers

Why haven't my money hit my card?

Upvotes

@jasminography

If you haven't received your money in a timely manner, then you need to call customer service at 866-387-7363. You can also email them at customerservice@aceflareaccount.com.

What is the max amount you can send in a 24 hour period?

Upvotes

WalletHub

There is no limit on the amount you can send in a 24 hour period. Best of luck!

Will Ace Elite close my account for having a negative balance?

Upvotes

WalletHub

No, Ace Elite will not close your account if you have a negative balance. Best of luck!

How many weeks does it take to get your money on your card?

Upvotes

Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go) Reviews

Share your insights and review the Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go)

1.9

What's Your Rating?

Karen Roberts
September 19, 2015 • @karenr_14

I rate this a minus -5, I have a direct deposit account with an AceDELETE card! It has gone none-valid with a expiration date shown to be active for another year. My social security funds are in their account not mine! I have tried to contact them via my account AceElete and Netspend with only one phone number listed. They asked for my card# and or social security# to which they say are not valid, then give no option but to hang up. I drove to their local reload center where I opened this account, it is an empty building...So far not so good, I will try the third hand in the pot MetaBank, then I go to the authorities. STAY CLEAR! p.s. i had to give a rating to submit this

Comment

Alan Nettles
August 6, 2015 • @alann6

Horrible service! Absolutely horrible! I will never ever use this company again. Run far away as fast you can! Carrying cash is better than using Ace! Take your business elsewhere.

Comment

Shellie Perez
May 26, 2015 • @shelliep

The worst service ever! Netspend tells you all fees are waived of you enroll in the $5.00/mo. plan with Payroll Direct Deposit - which turns out to be a blatant LIE!! I have had way too many instances over the past 3 months where they continue to prove themselves to be underhanded and basic thieves!

Comment

Brenisha Roberts
April 14, 2015 • @brenisha.roberts

I agree that if I could rate this a double 0, i would. This company is that bad that I had to write a review. This card is nothing but fees....You cant even tlk to an automated person for free, so dont even think a live person doesn't cost. Make sure you read up on anything you are putting your money into because this is a straight ripoff and Ace themselves are extremely ridiculous with their fees....Straight robbers!

Comment

Ashley Cruz
March 19, 2015 • @ashley.cruz.1088

If I could i would give this entire idea a 0 rating but since that is impossible I'll start with one positive thing.... The card is pretty. Aside from that, this entire thing i s a disaster.

I was never told I would be charged 2$ every single transaction to use MY MONEY!
I was charged 20$ by the time I realized! Not only that, but why must they feel the need to block my account when receiving my direct deposit! And i called customer service, like they say to do, it's 8:30am not to mention, and it says "Were closed until 8 am." I HATE THIS ENTIRE CARD, THIS COMPANY, AND I AM CLOSING MY ACCOUNT! DON'T DO IT!

Comment

Steve Duhon
February 25, 2015 • @esduhon

Beware ! If you have any other options, take it. Ace Elite is a good service as long as you need nothing from them. ie customer service, assist with a problem etc.
All they employ are foreigners who speak very little English and can never get anything right.
Ace Elite's complete non-caring attitude will only hurt you if you run into a problem.
Once again.....BEWARE !

Comment

Chelsea Hamilton
October 17, 2014 • @chelsea.hamilton.7311

Called customer service and I have to say I’m blown away how rude this young lady on the phone was to me, I forgot to write down here name. My whole person was to ask why my payment I sent to my credit card was returned back to aelite card… that’s it. My issue was not resolved and my question is where is my money that was sent back to this bank..I made a payment of 40.00 and a payment of 104.00 both of them where sent back to aelite card from me trying to make a payment to my credit card.. I guess magically it disappeared. Don’t ever use this bank to pay bills and also be prepared for the rudest customer service in your life…October 17, 2014

Comment

Latonia Hurtado
March 15, 2014 • @lnhurtado2

Three years ago I signed up for the ACE Elite card and have not regretted my choice. The main purpose was to receive deposits into my account two days ahead of time which is much better than traditional banks. This is the greatest asset to having this card. Additionally, I like the Savings Account feature that is attached to the account. It affords a person the ability to potentially save money for the future, so basically you're getting a two for one by signing up for the account.

Comment

Karen Roberts
September 19, 2015 • @karenr_14

They are reeling you in for the big one bud, beware!

Comment

Amanda Thompson
April 19, 2013 • @amanda.thompson.773124

I have had an ace elite card for a while now, and there are more positives, then negatives with it, however I'm still not quite 100% satisfied(Although I also won't be until they create a credit card that you can actually spend all your money on without fees). The Elite card, allows me to get my paychecks through direct deposit 2 days earlier then the normal pay date, and going into any ace store, will allow you to take the money off your card without any fees assessed. However, if you choose to use your card, instead of taking your cash off, it will charge you $1 per transaction through credit, and $2 for any debit transaction, or paying at the gas pump itself. They do have a program you can enroll in for $5 a month to get free transactions, but I would just rather have my money. The card itself, is the closest I can get to a perfect credit card, and it still helps you build your credit. I like my card, m just wish for once I could spend my own money without fees.

Comment

Phil Jones
November 20, 2015 • @philj_1

I really hope no one was listening when reading Amanda Thompsons post. Prepaid cards do NOT report to credit using one will NEVER increase your credit score. It is NOT a CREDIT card. it is a PREPAID card. I repeat these do NOT report to credit. False advertising by this person clearly someone paid to post this to reel in the ignorant unaware folks.

Comment

Dawn Stone
March 29, 2013 • @dawn.stone.3950

I actually like Ace. I have anytime alerts, I always get my money 4 or 5 days early(with direct deposit), I have overdraft protection everything a bank offers without banking hassles.

Comment

Patricia Gutierrez
July 23, 2014 • @patsangelatMM

Do you know where to go on the site to find out what day they're gonna send your money?

Comment

Review Pink ACE Elite® Visa® Prepaid Debit Card (Pay-As-You-Go)

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