Pottery Barn Store Card ReviewsReviews, rates, fees and rewards details for the Pottery Barn Store Card. Compare to other cards and apply online in seconds.John KiernanWalletHub
Info about Pottery Barn Store Card has been collected by WalletHub to help consumers better compare cards. The financial institution did not provide the details.
Rewards%APR122Reviews4Q&AContact
RewardsAPRWalletHub ReviewQ&ACustomer Reviews
Accepted Credit Scores
Accepted Credit Scores
Excellent Credit, Good Credit, Fair Credit
Annual Fee
$0
Rewards
Earn 10% back for the first 30 days when you use your card at Pottery Barn or at any of the seven family brands.
5% back in rewards online and in stores across the seven family brands.
For every $10 of Rewards you earn, you will receive a $10 Rewards Certificate following a 30-day vesting period.
Celebrate with a $25 birthday reward sent annually to your email when you shop with your Card.
Free standard shipping on eligible purchases in-store or online at Williams Sonoma using a Pottery Barn Credit Card.
APR on Purchases
0% intro APR for 12 months, 30.99% (V) APR after that
Nice initial discount. The Pottery Barn Store Card offers 10% back for the first 30 days when you use your card at Pottery Barn or at any of the seven family brands, as is so common with retailer-affiliated credit cards. So it can be a great option for infrequent... show more
Can't find what you are looking for? Submit your question about Pottery Barn Store Card to our community. Editorial and user-generated content is not provided, reviewed or endorsed by the issuer of this card.
You can qualify for a Pottery Barn Credit Card pre-approval if your credit score and other financial information matches the issuer's initial criteria for eligibility.
You could receive a pre-approved offer in the mail or online.
Keep in mind that a pre-approved offer only requires a soft pull on your credit but it doesn't guarantee approval.
You will need to actually apply for the card to find out if you've been approved or not. This could result in a hard pull on your credit report, lowering your score for a short period of time. So make sure you qualify for it.
No, you cannot use your Pottery Barn rewards certificate anywhere.
These certificates are part of the Pottery Barn Credit Card rewards program and can only be redeemed through their catalog, but also online and in physical locations at:
When you apply for the Pottery Barn credit card, Comenity Bank, the issuer, is known to alternate between Experian and Equifan, so either of these two is likely.
Share your insights and review the Pottery Barn Store Card
5
25%
4
20%
3
18%
2
10%
1
27%
3.0
122 reviews
122 reviews
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Cara K @CaraK.
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1 Star Rating
You will regret opening a pottery barn card. Seriously DONT do it!!! They totally screwed me on rewards.. charged my account instead of using the reward. I had no idea and i got all sorts of frees and it messed up my credit score. They would do NOTHING to fix the situation. Never again pottery barn! ??
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Alison Louie @calouie
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1 Star Rating
I opened the credit card because I was making a furniture purchase and wanted to benefit from the rewards. It's really not worth it in hindsight. Rewards are very difficult to redeem and the system does not make any sense. When using rewards, you must pay for the purchase with your PB credit card and they supposedly credit your account for the amount of the reward. I've made two purchases with rewards and the rewards have yet to be applied to my credit card after multiple months. I've made multiple calls to both Pottery Barn and Commenity and still have no resolution. It's taken so long for the rewards to be applied that I will soon have to make my 3rd credit card payment to prevent owing interest (when I should really owe little to nothing). It's a ridiculous and frustrating card that wastes a lot of time!
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pattidurk @pattidurk
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1 Star Rating
Pottery Barn uses Comenity. They are horrific. The only card that does not allow you to set up auto pay. They want you to miss a payment. They don't send statements so if you do not realize the grace period is up you get a giant interest charge. Pottery Barn won't help you. If you call Comenity they are awful. DON'T DO IT.
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Yougene Yougene @yougeneyougene
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1 Star Rating
The Pottery Barn Credit Card rewards system is horrible! It is extremely frustrating to earn credits and even MORE frustrating to redeem. The Pottery Barn credit card rewards policy seems intentionally managed to minimize customers being able to redeem and receive earned credits. BIG disappointment! :- (
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browneyed919 @browneyed919
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1 Star Rating
Comenity Bank and their so called rewards program are an absolute scam. I made a very large purchase several months ago and chose the 12 month 0% interest option. However, due to poor customer service on Pottery Barn's part, I was given a refund.
Even though I did not earn reward points for this purchase, I was deducted over 1000 dollars from the rewards dollars anyway. So in effect, I was being punished by Comenity Bank because Pottery Barn treated me poorly.
When I saw this, I assumed it MUST be a mistake. So, imagine my outrage when I was told that it doesn't matter which option you choose, if you get a refund, your rewards points get deducted. In the teller's words, "it's just how the system works."
I cannot stress how horrible my experience has been with this whole thing. First Pottery Barn basically stealing money from me to Comenity Bank, again, basically stealing money from me. I will tell everyone I know not to shop at Pottery Barn and without exception DO NOT use the Pottery Barn credit card.
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miyounglim8 @miyounglim8
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1 Star Rating
The Cominity bank which is in charge of Pottery barn suck so bad. Their customer service is horrible. I do not recommend this credit card. Even though it is all their fault you didn't receive the credit card, they'll charge you the late fee and never gonna lift the fee and any reason whatsoever. They will just keep repeat whatever they have to say and ignore you completely.
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scott_semple @scott_semple
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1 Star Rating
The rewards program is a scam. I used an $800 rewards certificate that was not credited to my statement. When I inquired about why they are scamming people like this, I was told:
"Thank you for your recent inquiry to our Customer Care Department. Comenity Bank issues your account and responds to all credit related inquiries. We apologize for any inconvenience you've experienced with your account. Unfortunately, we are unable to assist you with your inquiry regarding Pottery Barn products, returns or other services. Please contact them directly for assistance at 1-800-922-9934. We hope this information is helpful. For the security of your account information, we ask if there are any follow up questions you have related to this concern, please click on the reply button."
This information was not helpful.
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yanks241 @yanks241
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1 Star Rating
Verified Customer
Avoid this card (or any card by Commenity bank) like the plague!!!! If you don’t use the card they lower your credit limit (which dings your credit). Then after that, they will abruptly CANCEL your credit card and kill your FICO score even more! Snotty and unhelpful customer service. They cancelled my card for non-use EVEN THOUGH my wife also has a card and we charge things on it regularly! Guess what PB, I am buying a new home that needs to be furnished. Guess who I’m NOT using?? That’s right...Pottery Barn OR Crate & Barrel. Go pound sand with your almost 30% interest rate anyway!
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shuqwu @shuqwu
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1 Star Rating
Horrible experience with this credit card. I only used once for online order and they never sent me a bill. I received credit collector calls on Christmas day for that. I called them and cleared up the bill. Now three months later I suddenly get a bill of $$$ for late fee and interest out of nothing! I just don\'t know how to get rid of their harassment.
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brunelldave @brunelldave
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1 Star Rating
Pretty hard to find a worse card. Incredibly high late fees and interest. I have cleaned up this balance three times and bills keep coming. I finally called and the operator agreed and said he would credit the last fees. He did but left $1.00 there so they could charge me $30.00 in additional fees. I have six credit cards with $100,000 in credit. All the others go smoothly but Comenity keeps charging me over and over. Stay away from them.
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Foxy R @Southside
I have had a very similar experience with them. I have never dealt with a worst credit card than Commenity Bank.
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