Spirit Airlines Credit Card

Worst credit card I’ve ever used. I earned about 30,000 miles, yet can’t use any of them because their website errors out as soon as I enter in my credit card info. Then there’s a $25 dollar fee to book over the phone (if you can ever get through to them). I’ve had my united card for 2 years and would highly recommend that card instead. You get literally nothing using spirits card but a fee. I’ve had it for 3 months and am canceling ASAP. Even if I fly Spirit again, I’d rather get points on a different credit card that I can actually redeem.

So frustrating! NOT WORTH IT and a WASTE OF TIME. The restrictions on mileage use makes it impossible to actually book a flight. The mileage chart is completely misleading! For example, my husband and I were booking a flight from Plattsburgh to Panama City. On the chart, this is a Zone 3, for which I had enough miles for us to both go one way. However, as this flight stops in Fort Lauderdale, it is considered a "multi-city trip," in which you can't use your miles. This should be blacked out on the chart so people realize that it's not even an option! Plus, when booking separately (Plattsburgh to Fort Lauderdale and then Fort Lauderdale to Panama City), the miles used increases dramatically, as they are two different flights. Additionally, the "miles needed" online always listed the miles during Peak Season, which was inaccurate according to the dates listed on the chart. Finally, the website is frequently down and/or difficult to navigate and actually speaking to someone on the phone is a 20 minute process. DO NOT FALL FOR THIS SCAM!

Unfortunately, the restrictions and value of the miles accrued coupled with the annual fee makes this card a complete waste of time. Ive tried many times to get a live person on the phone...fat chance.

Unfortunately that card is useless in terms of miles and benefits. For example go to Spirit website and see the price list of how many miles you can buy for cash. And then compare it to the conversation ration they use when you try to pay with miles. Suddenly your 20 000 miles become $20. No foreign currency transaction fees which is a plus for travelers. However BofA is a joke when you encounter a problem with a card in anywhere outside US, it is impossible to get customer service on the phone. Also Zone 2 boarding is a lie; i flew around 8 times since getting that card never got Zone 2, usually 3 or 4. By comparison I also have a 1.5% cashback card that has a set ratio and the tangible cash benefit is usually around $2000 actual dollars not some fiction miles.

This is THE WORST CREDIT CARD known to man. ZERO advantage. Avoid at all cost. I am waiting for the class action lawsuit. Also you need activity every 3 months or you lose the miles that you can't redeem bc their website no longer gives card holders any benefit AT ALL!

Spirit airlines credit card "miles" is the biggest scam i ever encountered. We planned our vaca around their "off peak " calendar and the dates are charging us full peak miles so their own calendars are a lie trying once again to use our miles and they only offer us flights with layovers !! Making a 2hr trip from phl to Orlando TEN AND A HALF HOURS ... i guess we will literally never be able to use these miles. This card is a scam dont fall for it

I had it for about 2 years, at the beginning it worked decent in relation of points to dollars when purchasing tickets, now they ask for triple the points it was 2 years ago (today is sept 2018) for example one flight that i can do for 10k points now it cost me 30,000 points no matter the date. Better to go with southwest airlines or chase saphire preffered wich allow you flight multiple airlines (i already cancelled my spirit dumb card) Ah also take in mind that is nearly impossible to talk to a real person when asking for customer service

Spirit card, service and mileage needed for award trips all are ripoffs. If you have a Spirit Mastercard, Spirit miles chart shows 2,500 miles needed off-peek region one. Well try to find a trip to anywhere in the region at that time period (except for maybe one or two in a three month time period) and it will probably cost 25,000 miles. it didn't use to be that way but i called Spirit (not easy to do) and the rep with poor English gave me no help. i will use all of my miles asap and get rid of the card and the extra fee for the $9 fare club. That too is a waste.

I have had absolutely the worst experience and customers service with this credit card. I’ve had the card for 3 years and finally I’ve had enough. I called and canceled today. I had my card on auto pay and they canceled without ever notifying me. So when I see a mysterious late payment show on my credit report I was in complete shock. I have never, ever made a late payment to any card! When I call to figure out what happened the rep apologized and said he would get it resolved. He didn’t know why they didn’t notify me that auto pay had expired but you have to re enroll every year? First time I’ve ever heard of that but ok. He said he would submit a request to have it removed from my report. Someone would call me within the month to update me. I never received a call so I call back. Had to re-explain everything. This representative said that they were missing information on the request and filed it out with me again for a courtesy adjustment on my credit report. Was told someone would reach out to me again within the next two weeks with resolution. Again never received a call. Called back in today and had to wait on hold all over. Re-explain everything all over again. The representative had no idea what I was talking about. Customer service was absolutely poor. She told me I had to dispute with credit bureaus not them and they don’t do adjustments or something along those lines. I wasn’t disputing. I was looking to a courtesy adjustment because I was never notified and she just didnt seem to care. Canceled my card immediately after. Will never do business with BOA. I canceled a previous account with them before as well because of customer service. Stay far away!!!!!!

This card IS A COMPLETE RIPOFF! IF you are able to find a 2500 award miles trip, THE FEE IS JACKED UP well over the normal flights!!! In addition, Paying $59 annual fee for the card and $69 fee for the 9 dollar fare club completes the ripoff!

Terrible card as far as benefits. I’ve had this card for 18 months with 40,000 current miles (spent at least $12000 this far) and I can never use them. Whenever I book a flight and look up miles, one way to Las Vegas will be 37,500 miles plus $13.10 fee...the flight is only 86 each way. So I’m not cashing in 37500 miles to save $60. If this was even a 2% cashback card I would’ve have earned $240 so far....Not a good return whatsoever

I was wary of doing business with Bank of America. After my first year of membership in their credit card program, I called to cancel the card. I was very distressed to learn that they do not refund the $59 annual fee. This is unlike other airline reward credit cards such as Chase (United Airlines) and Citi (American Airlines) which offer an annual fee refund if you cancel the card up to one or two months, respectively, after it appears on your statement. I am disappointed in both Bank of America for establishing such a policy and in Spirit Airlines for doing business with a bank which utilized such a consumer unfriendly policy.

PLEASE,PLEASE FOR THE LOVE OF ALL THINGS HOLY! AVOID THIS CARD AT ALL COST! I understand limited spots per flight for card holder discounts,but if i go a full 9 months ahead, to the point where they stop taking reservations, and find not a single flight at that rate,I think FRAUD! there are no benefits to this card. Even the "Preferred Boarding" is a joke. Being that it is honestly the least organized of all carriers, boarding is free for all with no loading zones enforced. I am cancelling my card as I write this review. I have had the card for 4 years and saved my points only to have nothing resembling a benefit. To be clear, I am very flexible in all of the 5+ flights i have tried to book. Never have i found a discount to my benefit! Don't get me started on the cost of redeeming your "rewards" AVOID IT!

What a joke! I went to book a one way flight from BDL to RSW and found it would cost me all of my free 1500 miles plus $43.10 compared to a cash price of only $49!!!!!! That makes a Spirit mile worth 0.4 cents, hardly worth all of the spam Siprit generates.

A week ago I attempted to purchase airline tickets online at Spirit.com. Transaction did not go through and it was immediately canceled, yet the $199 amount is still "pending" in my Spirit World MC at BofA! 7 days and still pending after it was immediately canceled upon transaction attempt! Called Spirit twice and spoke to rude agents from other countries who put the blame on BofA. Called BofA 3 times in past week and listen to them say it's Spirit's fault! Just now was told could take 14 BUSINESS days to fall off! LOL.... Funny how it only takes them a few hours to receive my payment but weeks to cancel a transaction that was CANCELED! I've had this card for couple years and use it monthly to purchase flights. This is first time I had this problem. Sucks!

So unhappy with this card. They said if i opened it i would save 100 dollars as well as 15,000 air miles so i said ok why not. Later on get the card and they did not deduct the 100 dollars also the customer service rep I talked to so rude and nasty. Told me they were not deducting the 100 dollars because I didn't have a screenshot of the proof (why would I when spirit said it was automatically going to take the 100 off) you bet im going to close the card as soon as my payment is accepted.

This is the only card that continues to charge fees and very hard to reverse fee. Also, I got this card based on 2 free one way flights when I traveled with them. The crew was pushing. I never got the free flights on my accounts!!!!

The Spirit mileage program is unfortunately next to worthless. There are so many costs and limitations that I've found it's no better than simply booking a flight the usual way. In other words, once all of the extra costs are factored in when booking a flight using Spirit miles it costs about the same as paying for a flight on another airlines.

To begin with, I have a few credit cards in my name I immediately got approved for each time I applied. I have never been declined for a credit card or in a stage that needs review to process my credit app. With Spirit Airlines credit card application though, I received a message stating it would take 25 - 35 days to process. This was a huge red flag for me. I decided to call Bank of America which is in charge of Spirit credit cards and ask them to cancel my credit app because I didn't get immediately approved like I expected. I was told that it got "declined" two days after I applied, but I received a message stating it would take way longer. What doesn't make sense to me was I changed my employment status from all other previous times but I have a 15k increase in income and no new acquired debt. I also didn't receive a phone call to verify any of my submitted information or was asked to provide additional information via phone or e-mail. I strongly suggest anyone looking to get this credit card to NOT apply and waste 1 hard inquiry for it.

This is a fantastic card to get free flights for 2,500 mile during off-peak times if you live in a Spirit hub. This works out to $0.035 per mile! Join the $9 fare club and you can check up to a 40 lb. bag for $21 on top of your free flight +$5.60 booking fee. I've been flying Spirit for over 20 years now and fly two to five times a year to Myrtle Beach, Las Vegas, and Florida from Detroit. The miles add up quickly at 2 miles per $ spent plus you get 5,000 miles when you charge an average of $834 a month or $10K per year. It's best if you can plan a trip 6 months out if not it's only $15 charge if you book 21 days in advance.

There is sooo much wrong with this card. 1. Preferred Boarding is Zone 2, Zone 1 is saved for those who PAY for luggage 2. I have 25,000 that will get me ONE one-way flight. Can't find a single flight this year for where i need to go and when. It is cheaper to buy a ticket than use the miles. Even trying to book when their chart says 2,500 Off-peak is a lie. There is nothing this year 2016 that lets me go to Los Angeles, Tampa, Orlando, Denver, DC, etc...for less than 25k miles :(. Ridiculous

They lost my Spirit Air account to where my miles are going and I'm not getting help from either Spirit Air or BoA. :( Not very happy at all at the moment.

I looked into this card before I applied to see if it would be beneficial and it has been for me based on where I am flying from and to. I fly 1-2 times a month from FLL to BWI and most of my flights when purchased off peak with this card have only cost me 5,000 miles round-trip plus $26. That is amazing. I even already have a Dec flight booked that was the same amount of points and was only $11.20!!!! You do have to be somewhat flexible with dates as well. Spirit has all the resources available online for you to research BEFORE deciding to get this card. Bottom line is- do your homework and don't complain when it's not what you expected.

The worst credit card in the world. Stay on the phone for 4 hours trying to get something accomplished !!!!

Caveat: I do not work for Spirit Airlines and agree that their customer service at times is not the best. Nevertheless... If Spirit actually flies to your desired destinations, then you just need to understand how to utilize the rules to your benefit. First of all, if you are husband and wife (or any travel pair), you can get 35K bonus miles (which is 15K for person #1, 15K for person #2 and 5K for person #1 referring person #2). Detroit - Cancun roundtrip offpeak is 5,000 miles per person whereas a typical ticket is $300 - $400 per person. Do the math and decide when to pay in miles and when to pay in cash. Secondly, your miles have the most value when you use them off-peak. Look at the off-peak schedule and travel only during that time (if possible). You can also get partial savings. We booked a one-way to Punta Cana on a particular day using miles and a return flight on another airline using cash and the net cost is less than a roundtrip ticket using cash. Again, do the math! Thirdly, be mindful of the rules. Use your card at least once a month, if only for a $5 purchase at McDonalds. There is no downside to the card. There may be downside to Spirit Airlines in terms of customer service (sometimes) and charges for everything they deem extra - which is everything. Factor this into your travel costs and decide if another airline has a better deal (either financially or "emotionally").

Worse credit card ever. I have had good experiences with Frontier and United credit cards (got a free round trip with both of them). I could never used my miles with Spirit because they make it impossible for you to get a ticket. Then I tried to use my 20.000 miles to get magazine subscriptions (not that I wanted really) and they canceled all my miles and said I needed to get 200 miles in the next two months to be able to get the miles back. Worse customer service and worse airline too, I won't recommend anybody to get involved with Spirit.

Its true, this is the worst card. You get free miles which you can never use because it is chepaer without card. I have got 30000 miles for nothing.

NEVER PURCHASE THIS CARD!!! I was sold on 15,000 free miles. 100% of the time, it has been cheaper WITHOUT using the card! This card is a SCAM and this is a penny pinching airline!

The website makes it seem you can apply and use the benefits/perks for the $9 instantly... you cannot because there is no credit card information generated. So they run your credit and then, once you get the card in the mail, then you can start using. All the pop ups trying to get you to apply are misleading.

A ticket Chicago-Baltimore $34 regular... Special price for card holders $2,500 miles plus $55.60. Do I need to say more?

Since I have a flexible schedule I can fly at low mileage days. September through April I fly all over central america and the islands and always less than $100 round trip. At least once a month. Detroit to Cancun is $48. Hint: look for the black triangle on the mileage calendar. This winter already been to Mexico 3 times, Panama and Honduras.

DO NOT USE THIS CARD. This is the worst rewards card that I have ever seen. In addition to an annual fee, the points are valued at approximately $.005. If you pay with points and fly during regular or peak times, a normally $300 round trip ticket will cost you 30,000 points each way. Literally, this is the worst points value that I have ever seen. By the way, after you redeem points for tickets, you still need to pay around $100.00 in taxes and fees per ticket. You are way better off with Chase Ultimate Rewards, Capital One Venture, Amex, Barclays, or pretty much any other rewards card provider. The only reason that I even signed up for this card is because the flight attendant on the flight blatantly lied about points value. She presented it as though I could get a round trip flight after spending around $2500.00. Also, the airline charges fees for anything and everything. I'm surprised that they don't charge you for wearing shoes on the plane. Seriously, look up some of the ridiculous fees.

DO NOT GET THIS CARD!!!! I repeat DO NOT GET THIS CARD!!!! I signed up with spirit as one of their promotions while I was on one of their flights. At first I was told that just by signing up I get 15,000 miles. I signed up because I was short on cash and didn't have a return ticket back home yet. When I later called to see if I can redeem the miles, I found out that my miles would become available after the first purchase. Well ok, that's reasonable. So, when my card came in I made a purchase on it and called them back again to redeem my miles. THEIR STORY CHANGED A SECOND TIME! Now all of a sudden I find out that my miles wouldn't be available until after my first billing cycle. Wtf, I have to go home. I thought whatever, I'm going to be flying again soon anyway, I can use my miles at that point. Well now it's been a month and a half later, I'm trying to use my miles (which should be 15,150 by now) and it shows that I have 0 miles in my account! When I call them THEY CHANGE THEIR STORY A THIRD TIME! Now all of a sudden they want me to wait until after the second billing cycle. When I told them I feel like I'm being scammed they said no because I signed the terms and agreements. I READ THE TERMS AND AGREEMENTS FROM BEGINNING TO END AND IT SAID NOTHING OF WHAT THEY'RE TELLING ME ON THE PHONE! Its been over two months after I signed up and they want me to wait another month. I just want what was promised to me!

I received offer while purchasing tix on spirit website.Lured by the $100 discount if spending $500 within 90 days and miles right off the bat. I applied and wanted to use card for my spirit purchase. I have a 785 credit score and was not immediately approved wich kind od ruined the whole purpose of applying.I tried 3 times to cxl my application but was not able to find someone who could do that. Just saying...

Was supposed to get $50 booking credit when applying for card, was charged full amount no credit given

Like most people, i only write a review if something is extraordinarily bad for really fantastic. I'm writing this review because this is the worst credit card/ customer service I have ever received in my life. I mean absolutely ridiculous. STAY AWAY!! Bank of America is horrible. I have had people tell me the same thing. I look at the rating of 3.6 from about 200 reviewers at the time I'm writing my review and I think "all the positive reviews must have been written by BOA employees", read BOGUS REVIEWS. Like I said---STAY AWAY.

Horrible card. Horrible service. Incompetent people. Can't get ANYTHING resolved. Stay away from Spirit and its incompetent credit cards partners.

Horrible credit card! I haven't tried to use the points yet but according to the reviews it won't be easy. I've had a bad expirence just trying to make payments on my credit card - I have to jump through hoops every month I try to make payments?!?! Apprently I didn't verify my account in time so now they lock me out every month and want me to print out a form with my full account & routing number on it to mail in (doesn't seem secure?). Everytime I call I am on hold for at least 10 min. All I want to do is login and make a payment like I do with all my other credit cards, is that too much to ask? They were even willing to lose me as a card holder becuase I refused to mail in my account & routing number - wow!

This is the worst credit card I've ever had. I was offered the 15,000 bonus miles for the card after making my first purchase. It's been 3 months since I did so, and I have not been able to receive the bonus miles. I've called both Bank of America and Spirit (8+ times between the two of them). You cannot get a Spirit representative on the phone without pretending to book a flight (the entire customer service center is automated except for that). When I spoke to a representative, they indicated I needed to go through their website. I've done that 3 times now and they do not help me, just give me a standard answer which is unrelated. STAY AWAY from this card - Spirit has lied about this promotion and refuses to even speak to me, leaving me with no recourse. There's no point in 2x miles on every dollar when they're so difficult to work with. Additionally, your miles expire if you don't make a purchase Every Single Month.

Stay away from this card. Spirit mileage program is very bad. I used it for two years and they cancel your air miles suddenly. If you try to call spirit customer support they will cut throat to say there is nothing you can do get it back or will not explain the reason why they expired the miles. Also you don't earn miles and when you book the travel using these miles they now increased miles for travel and you need lot of mileages. I strongly advise to stay away from this card. This card is not worth it. Choosing 1 star since I cannot rate it 0.