Minimum Credit Score Needed 
Good
Walmart® Credit Card
By:
Capital One
Info about the Walmart® Credit Card has been collected by WalletHub to help consumers better compare credit cards. The financial institution did not provide the details.
Editor’s Take
John Kiernan, Credit Card Editor
Feb 18, 2020
Review: Walmart® Credit Card
The Walmart® Credit Card is best for people with good or excellent credit who frequently shop at Walmart, especially Walmart.com, and live near a location with an attached gas station. The Walmart Card’s rewards rates range from 1 - 5 points / $1 back, depending on the type of purchase made. Cardholders earn 5% back on Walmart purchases made online or through the Walmart mobile app, even those later picked up at a Walmart store location. Normally, in-store purchases get you just 2% back – same as purchases made at Walmart and Murphy USA gas stations.
The difference between rewards for online and in-store Walmart purchases won’t be as pronounced the first year your account is open. Currently, new cardholders can get 5% back on in-store purchases for the first 12 months by paying with Walmart Pay. But not everyone will be comfortable doing that, and many prospective applicants no doubt plan to keep their account open for years.
Still, there are other reasons to consider the Walmart Credit Card, besides the rewards it provides on Walmart-related purchases. The Walmart Mastercard now also gives 2% back on travel and dining at restaurants, along with its standard base rate of 1% back on all other purchases. The card does not charge an annual fee, either.
Those are the key points for prospective applicants to keep in mind about this offer. But keep reading below for more information that will help you decide whether or not to apply for the Walmart Credit Card.
Walmart Credit Card Review Highlights:
The difference between rewards for online and in-store Walmart purchases won’t be as pronounced the first year your account is open. Currently, new cardholders can get 5% back on in-store purchases for the first 12 months by paying with Walmart Pay. But not everyone will be comfortable doing that, and many prospective applicants no doubt plan to keep their account open for years.
Still, there are other reasons to consider the Walmart Credit Card, besides the rewards it provides on Walmart-related purchases. The Walmart Mastercard now also gives 2% back on travel and dining at restaurants, along with its standard base rate of 1% back on all other purchases. The card does not charge an annual fee, either.
Those are the key points for prospective applicants to keep in mind about this offer. But keep reading below for more information that will help you decide whether or not to apply for the Walmart Credit Card.
Walmart Credit Card Review Highlights:
- $0 annual fee. Credit cards tied to major retailers typically have no annual fees, so this isn’t unique. But it still saves cardholders nearly $19 per year compared to the average credit card overall.
- Walmart Pay bonus. New cardholders who link their Walmart credit card account to Walmart Pay can earn 5% back on in-store purchases for the first 12 months by using Walmart Pay at checkout.
- Better rewards online. Cardholders earn 5% back on purchases made on Walmart.com or through the Walmart mobile app. That rate applies to purchases you have delivered to your home as well as those you pick up at a Walmart location. However, in-store purchases made with the Walmart Rewards Card for some reason only merit 2% back – at least after the first-year promotion ends.
- Gas rewards are good, but stations are limited. The Walmart Credit Card gives you 2% back on gas purchases, which isn’t too shabby. But that rate only applies when you fill up at Murphy USA or Walmart gas stations. And some states don’t have any locations.
- New rewards for restaurants and travel. The Walmart Credit Card now gives 2% back on travel expenses and dining at restaurants. That makes the Walmart card competitive with some of the best rewards credit cards around – at least in terms of ongoing rewards in those two categories.
- Good Credit needed for non-Walmart purchases. The Walmart Mastercard requires good or excellent credit for approval. If you have fair credit, you’re more likely to be approved for the Walmart Store Card, which can only be used at Walmart, Walmart.com, and Murphy USA/Walmart gas stations.
That’s important because there is only one application. You won’t be able to apply for either Walmart credit card specifically. Walmart and Capital One (the card’s issuer) decide which card an applicant receives. You can check your latest credit score for free on WalletHub to get a better sense of which Walmart card you’re likely to be approved for. - Several ways to redeem rewards. Walmart Credit Card users can pay for Walmart purchases with rewards at the register. Cardholders can also redeem their rewards for account credits, gift cards, airfare, hotel stays or rental car reservations.
Feb 18, 2020
Another popular card for you
Blue Cash Everyday® Card from American Express
Rates & Fees | Terms Apply
Purchase Intro APR
0%
for 15 months
Transfer Intro APR
0%
for 15 months
3% (min $5) Transfer Fee
Regular APR
14.49% - 25.49% (V)
Annual Fee
$0
Rewards Rate
1 - 3% Cash Back
Rewards Bonus
$150
Minimum Credit
Good
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Hide More
Walmart® Credit Card's Rewards
- Introductory offer: 5 points per $1 spent (5% back) with Walmart Pay for 12 months on in-store purchases.
- 5 points per $1 spent (5% back) on Walmart.com & in the Walmart app, including Grocery Pickup and Delivery.
- 2 points per $1 spent (2% back) at Walmart Stores, Walmart & Murphy USA Fuel Stations.
- 2 points per $1 spent (2% back) on restaurants and travel.
- 1 point per $1 spent (1% back) everywhere else Mastercard® is accepted.
- Use rewards during checkout at Walmart.com; Redeem for a purchase or Get an account credit.
- Redeem for gift cards from Walmart or other retailers or for for flights, hotels, and car rentals
Walmart® Credit Card's Key APRs & Fees
|
Purchase Intro APR
|
Transfer Intro APR
|
Regular APR
|
|---|---|---|
| Not Offered | Not Offered | 17.99% - 26.99% (V) |
|
Purchase Intro APR
|
Not Offered |
|---|---|
|
Transfer Intro APR
|
Not Offered |
|
Regular APR
|
17.99% - 26.99% (V) |
| ANNUAL FEE |
$0 |
|---|---|
| BALANCE TRANSFER FEE |
$0 |
Walmart® Credit Card's Additional Info
| MAX LATE FEE |
$39 |
|---|---|
| MAX OVERLIMIT FEE |
None |
| MAX PENALTY APR |
None |
| GRACE PERIOD |
25 days |
| ONLINE RESPONSE |
No |
| CASH ADVANCE APR |
26.99% (V) |
| CASH ADVANCE FEE |
3% (min $10) |
| FOREIGN TRANSACTION FEE |
0% |
| SMART CHIP |
Yes, chip-and-PIN |
- Get notified via text, email, and phone if Capital One notices potential suspicious activity on your account.
- Manage your account anywhere, anytime. Pay your bill, view your balance, check transactions & more.
- If your card is lost or stolen, you will not be responsible for unauthorized charges.
- Effortlessly lock your card with a few taps if it has been misplaced, lost or stolen.
Related Credit Cards
If you are interested in the Walmart® Credit Card, check out the following credit cards as well:
Other Walmart Cards
Customer Questions and Answers
Don't see what you're looking for? Submit your question about Walmart® Credit Card to our community.
What is the Walmart credit card annual fee? Reply 1
Jane Parker
@parker16
The Walmart credit card annual fee is $0. Both the Walmart Mastercard Credit Card and the Walmart Store Credit Card have no annual fee. That makes either one great even if you don’t plan to use the card every day. Not having to pay an annual fee also makes the Walmart credit card rewards go even further. Both Walmart cards offer 3% back at walmart.com, plus 2% back on Murphy USA and Walmart gas, among other perks.
So the Walmart credit card annual fee and bonus rewards are the same whether you get the Mastercard or the store card. But there are some important differences. You can get the store card with fair credit, but you can only use it for Walmart, Murphy USA and Sam’s Club purchases. The Mastercard requires at least good credit for approval and can be used anywhere Mastercard is accepted.
Still, both Walmart credit cards are issued by Synchrony Bank. And you can’t actually pick which one to apply for. There’s only one application, and Synchrony makes the call based on your overall creditworthiness.
Here are the Walmart Credit Card annual fees:
- Walmart Mastercard Credit Card: $0 annual fee
- Walmart Store Credit Card: $0 annual fee
- Walmart Mastercard Foreign Fee: 3%
- Walmart Card Cash Advance Fee: 3% (min $5)
The $0 Walmart credit card annual fee is great, of course. But it’s not unusual. Most store-affiliated credit cards have no annual fee. That includes the cards tied to some of Walmart’s biggest competitors, such as the Amazon.com Visa and store card, the Target REDcard, and the Costco Visa.
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Upvote
What will my Walmart credit limit be? Reply 51
Marshall Jamieson
@bergman77
You won’t know what your Walmart credit card limit will be until you apply and are accepted. That’s true for both the Walmart Store Credit Card (Walmart purchases only) and the Walmart Mastercard (can be used anywhere). Walmart will decide which card and what credit limit you get based on your credit history, income, and debt load, among other factors.
Even though Walmart doesn’t disclose even a minimum limit for its credit cards, there are a few pieces of information that can help you estimate the neighborhood in which your limit is likely to fall.
Here’s what you should know about Walmart credit card limits:
- You’ll learn your credit limit when you’re notified about account approval, either on the application website or by email.
- You need fair credit (620+) to be eligible. The higher your score is, the higher you can expect your credit limit to be.
- There are reports of people getting Walmart Store Card limits of $400, $1,000 and $8,000.
- People report being approved and $1,200.
The higher your credit score is, the more likely you are to land a high Walmart credit card limit. You can improve your credit score by paying bills on time, using less of the credit you already have, and paying down debt.
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Upvotes
How do I cancel my Walmart Credit Card? Reply 20377
WalletHub
@WalletHub
You can cancel a Walmart credit card online or by calling 877-383-4802.
To cancel your Walmart credit card online, click “I Want To…” (near the top of the page when you sign in), then select “Close Account” from the account services menu. Over the phone, the Capital One representative will walk you through the process.
Please note that this card doesn't have an annual fee and unless you carry a balance, you don't have to pay anything for it. Also, keeping your account active can help to boost your credit score. You can find more about that here.
203
Upvotes
How do I get a Walmart Credit Card credit limit increase? Reply 3915
WalletHub
@WalletHub
The best way to ask for a Walmart credit card credit limit increase would be to call the issuer’s customer service department at 877-383-4802.
They will be able to give you a sense of how long the process will take. Just keep in mind that they might have to review your credit history again, which could result in a hard inquiry and a temporary decline in your credit score.
Before you call, you may also want to check out this article, which has some helpful tips for requesting a credit limit increase.
39
Upvotes
How long does it take to get approved for the Walmart Credit Card? Reply 5331
WalletHub
@WalletHub
It can take 7-10 business days to get approved for a Walmart credit card if you're not approved instantly when you apply.
If you have been approved you will receive your card by mail in about seven to ten business days. If your application has been approved but your card does not arrive within 10 business days, please call 877-383-4802.
53
Upvotes
Where can I check my Walmart Credit Card balance? Reply 316
WalletHub
@WalletHub
The easiest way to check your current Walmart Credit Card balance is to sign up for/log in to online account management.
Your most-recent statement balance and your spending limit can also be found on your monthly bill.
Lastly, you can also get info on your account by calling customer service at 877-383-4802.
31
Upvotes
How can I report a lost card? Reply 2713
WalletHub
@WalletHub
You can do so either through your online account or by calling customer service. To report a lost card online, go to your account summary page and there should be a link that says “Request Replacement Card.” You should also make sure to check the recent recent transactions that have posted to your account and then review your next few monthly statements in detail just to make sure no one used the card without authorization before you reported it missing. For more tips and info, check out our Lost and Stolen Credit Card Guide: http://wallethub.com/edu/lost-credit-card/25858/ Good luck!
27
Upvotes
How can I reach the Walmart Credit Card customer service? Reply 24
Alicia Kane
@Alicia_K
The Walmart credit card phone number is 1-877-294-7880. Representatives are available 24 hours a day, seven days a week.
You can also pay your Walmart credit card by phone. This service is free if you use the automated payment method. If you choose to have a representative assist you with your bill payment, a $10 (ten dollars) service charge will apply.
Here are the phone numbers for card payments:
Walmart Credit Card: 1-877-294-7880
Walmart MasterCard: 1-866-611-1148
24
Upvotes
Walmart® Credit Card Reviews
Share your insights and review the Walmart® Credit Card.
Feb 01, 2017
I made a purchase of a computer for $1199 on Walmart.com on cyber Monday and was offered 10% off my purchase that day for signing up for a Walmart credit card. I signed up, was approved but did not receive the 10% off as advertised. While speaking with the credit card representative that night, she stated I had to pay the full price and would receive the 10% off on my first statement. I did not get the rebate on my first statement, so I called the credit card company and they told me I didn't receive the 10% off because I didn't use the credit card to make my purchase. I explained I was told I could not use the card until I received the card in the mail. So they refused to give me my 10% off ($119.90). Complete scam. I plan to close the account immediately. I would not recommend this company!… show more
1 Comment
Jan 06, 2017
If someone defraud you dont expect them to have your back. They are rude repeat what you already know and want you to keep their card No thanks at least Visa has your back Im glad it wasnt worse. Seriously not worth the rewards???
Nov 08, 2016
Do not get this card. I only owe 1.5 thousand on it and my payments are $60 a month $40 of which goes to interest. I called their financial department to see if they could lower my payment cause I am not working at the moment and they giggled on the phone at me and told me to call back next month!!!!! Unbelievably unprofessional!
Oct 15, 2016
I apply for walmart credit card and talk to one of the unreliable customer service that depends on their supervisor for answers! few days back the lady i talked to told me that i was approved and have to wait for 7-10days for my card in the mail. Then i checked for application status and the customer service told me my account is closed?!! really? i haven't recieved it yet and its close? customer service is such a joke! very disappointed with this service!!!… show more
Jun 14, 2016
Let me start by saying that I would absolutely NOT recommend getting a credit card through Walmart. It's not the card itself (though the interest rate is high, even with good credit); it's the customer service that you're obligated to speak to when something goes wrong with your account. After being in customer service for over 10 years myself, I will, without hesitation, state that Walmart has the WORST customer service representatives and supervisors I've ever worked with in my entire life. When I first received my Walmart credit card, I attempted to use my card to pay for my groceries. They charged the single charge to my card twice, which took two weeks and speaking with managers several times to get this duplicate charge removed. It was clear no one was eager to assist me and have this duplicate charge resolved. If I had not stayed on top of it, they would have had me pay for the charge twice in a heartbeat.
I recently attempted to make two charges to my card on the same day (because I needed two separate receipts) and the second transaction was declined. I called customer service to see why this was the case, as there was more than enough balance on the card to make the payment. My account had been frozen and I was unable to verify who I was because I had changed phone numbers and no longer had access to the number I originally signed up with. I had already update my new phone number on my online account (as well as removed the old one), but Walmart never updated that in their system. They would not accept personal information, such as social security number- they specifically needed me to call from the old number, which I no longer had access to. Because I was unable to "prove" who I was by calling from the old number, I was asked my a condescending customer service manager, Anna Reeds, to mail over a copy of my ID/drivers license and paperwork from my phone carrier with my new phone number. I specifically explained to Anna that neither my ID nor paperwork had my current address (which I had also updated on my online account). She said that this did not matter; that they only wanted to see my name on both the ID and paperwork, as well as the new number. When I asked her how long it would take for them to verify this information, she told me anywhere from 14-21 days. I asked her if I would be called when the information was received and she said no. When I asked if that meant I would just have to keep calling them back, she sarcastically responded with, "yup, I guess so." At one point, after I had attempted to give my social security information, address, etc.- Anna even made the comment, "well, we didn't ask you for all your personal information..." in a manner that implied that if anything were to happen with my personal information- it's on me for dishing it out.
That day, I sent the paperwork Anna Reeds had requested with the reference number, copy of drivers license, paperwork and a note explaining the situation. I called three weeks later to ensure they received my paperwork, so, I could access my account and make a timely payment, as I always have. After speaking with a customer service representative who quickly told me that my paperwork was declined due to the address on my phone bill not matching my current address, I immediately asked to speak to a supervisor. This supervisor (Ria, who told me they can no longer give out their last names) told me, "sorry about the incontinence- what we can do is send a complaint to Anna for giving you false information," but that I'd still have to resend all the documentation with an updated address. Basically, I had to go out of my way to get this paperwork printed out from my phone carrier as told by the rude, condescending original supervisor, Anna Reeds, mail it and wait three weeks for it to be declined. Because their is a flaw in the Walmart credit card system, they have no other way of verifying who you are as EVERY other credit card service does.
After these two awful experiences with Walmart's customer service supervisors, as soon as this issue is resolved, I will be paying off the balance on the card, and cancelling my card. Never again will I use them, again, solely because of their absurd policy and extremely poor customer service. My advice to anyone considering getting a card with them- do NOT do it. If you ever run into any issues (which I ran into two huge ones within one year), you will have to jump through hoops to have it resolved.… show more
I recently attempted to make two charges to my card on the same day (because I needed two separate receipts) and the second transaction was declined. I called customer service to see why this was the case, as there was more than enough balance on the card to make the payment. My account had been frozen and I was unable to verify who I was because I had changed phone numbers and no longer had access to the number I originally signed up with. I had already update my new phone number on my online account (as well as removed the old one), but Walmart never updated that in their system. They would not accept personal information, such as social security number- they specifically needed me to call from the old number, which I no longer had access to. Because I was unable to "prove" who I was by calling from the old number, I was asked my a condescending customer service manager, Anna Reeds, to mail over a copy of my ID/drivers license and paperwork from my phone carrier with my new phone number. I specifically explained to Anna that neither my ID nor paperwork had my current address (which I had also updated on my online account). She said that this did not matter; that they only wanted to see my name on both the ID and paperwork, as well as the new number. When I asked her how long it would take for them to verify this information, she told me anywhere from 14-21 days. I asked her if I would be called when the information was received and she said no. When I asked if that meant I would just have to keep calling them back, she sarcastically responded with, "yup, I guess so." At one point, after I had attempted to give my social security information, address, etc.- Anna even made the comment, "well, we didn't ask you for all your personal information..." in a manner that implied that if anything were to happen with my personal information- it's on me for dishing it out.
That day, I sent the paperwork Anna Reeds had requested with the reference number, copy of drivers license, paperwork and a note explaining the situation. I called three weeks later to ensure they received my paperwork, so, I could access my account and make a timely payment, as I always have. After speaking with a customer service representative who quickly told me that my paperwork was declined due to the address on my phone bill not matching my current address, I immediately asked to speak to a supervisor. This supervisor (Ria, who told me they can no longer give out their last names) told me, "sorry about the incontinence- what we can do is send a complaint to Anna for giving you false information," but that I'd still have to resend all the documentation with an updated address. Basically, I had to go out of my way to get this paperwork printed out from my phone carrier as told by the rude, condescending original supervisor, Anna Reeds, mail it and wait three weeks for it to be declined. Because their is a flaw in the Walmart credit card system, they have no other way of verifying who you are as EVERY other credit card service does.
After these two awful experiences with Walmart's customer service supervisors, as soon as this issue is resolved, I will be paying off the balance on the card, and cancelling my card. Never again will I use them, again, solely because of their absurd policy and extremely poor customer service. My advice to anyone considering getting a card with them- do NOT do it. If you ever run into any issues (which I ran into two huge ones within one year), you will have to jump through hoops to have it resolved.… show more
Jun 04, 2016
Do not get this card you will experience the bad services for card holders. You have no options to make a stop payment for outside merchant....and/or make a dispute againts a certain merchant for fraud, undelivered services, unsatisfied services, and stolen product. Customer Service are rude and unreliable. Can't wait to pay my balance and cancel this useless card.
May 15, 2016
Do not get this card. Bought a computer for 150.00 (chromebook) and was promised $25.00 credit. When I did not get the credit on the first statement, I called the, They said to wait 2-3 billing cycles. MEanwhile, even though I made payments (55 & 60.00), I was charge $85.00 in late fees!
I am calling BS on this scam! Today I paid the balance of $17.32 and I hope I am done!
I am calling BS on this scam! Today I paid the balance of $17.32 and I hope I am done!
May 09, 2016
loaded 200.00 dollars on my Walmart card only to find I cant use it in other countries...thanks for wasting my time and money ..looks like I wont be getting another one..fuck walmart
Apr 29, 2016
Do not even think of owning a Walmart credit card. You will regret it, trust me on that
Apr 02, 2016
I dont do cards, but trying to establish some credit to buy a house, plus it was around Christmas and a lil exra money was nice (at the time) I was so wrong! For starters in Nov their were unexplained charges on my card from walmart.com, and walmart.com couldnt find them any where on my account, I knew I never made these said purchases! I never got anywhere with them transfering me from deparment to department, walmart.com, back to walmart credit smh. Now in March theres another unexplained charge on my account. Credit company says its from Walmart.com...... Walmart.com says there was never a puchace for this amount. Same on my end when I veiw my account on line. So here we go again wasted almost 5 hrs of my day, off and on, hanging up on me, rude and very poor customer service skills. Also I made a full paymnet of 856$ in Feb to pay my account off and got a 35$ late fee in March but never recieved a bill, I figured I wouldnt get a bill just paying it off. Nope they found something somewhere to give me a late fee. After aruging with them all day, and both not understanding the charge they finally came up with a plan, that they had some problems in Nov with their billing and that I owed them the extra charge that was applied to my card ctfu! Im so done with them. Oh and..... lol they dropped my credit line from 800 to 200 and didnt notify me but somehow with that extra charge that they pulled out their asses, it over drafted my account over the 200 credit limit. Plus with them screw balls dropping my credit line and adding fake late fees my credit score dropped 12pts. So thank you so very much for screwing us over! I will pay you off (even whats not owed) you will reep one day! But Im deffinitly cutting this card up and you will never get a dime from me again!… show more
Apr 02, 2016
I made a purchase of 500.00 I had a limit credit of 8.000 they close my account I'm not allow to make a payment or do any thing with the card I'm waiting for them to send me something explaining what is going on when I call customer service they say my account is closed there is not payment to be made and there is no balance on the account what the hell don't u want me to pay you back or you are just going to ruin my credit I'm afraid that is what is going to happen.… show more
Mar 25, 2016
Had a card for 2 years late 1 or 2 times but only buy a few days while back but i paid it off quickly every time now 3 months of a zero balance they closed my account and said the reason my credit score went down but i also have a old navy card and they didn't close that one and there the same bank ...
Mar 21, 2016
Horrible customer service!!! - used my card to order online. Informed Walmart MasterCard I had never received an online order and asked them to credit my account as the seller did NOT have a signature of delivery. They opened an "investigation" - months later was informed that my account was not to be credited that it was "a risk I take when ordering online"!!!!
Mar 17, 2016
Love this card, I got it 3 months ago and I pay it off before the statement date. Never had a problem with customer service because I pay attention to the small print so there is no need to call them. I cant wait for a credit limit increase and hopefully in 12 months I will have the mastercard. :)
11/28/18
I'm on SSI and I was approved for my Walmart Mastercard for $750.00 in July 2018. September 2018 increased to $1,500. October 2018 increased to $2,000. November increased to $5,000. With paying them in Full each month instead of minimum payments. I highly recommend you pay them at least 5 days in advance so you make your payments on time as they seem to post charges/payments later.
Feb 16, 2016
For the haters, learn to use credit responsibly. For all others, this card is great. I didn't have excellent credit nor did I have poor credit either. I was given a modest credit limit, and I always pay the credit card off (way before the due date like every credit card I have). I haven't been charged interest yet but have received a few hundred dollars rewards now (which I continue to save). You see all the haters have something in common. They either wait too late to make a payment, don't pay their entire balance before the grace period, or hold balances each month. Those people would be better off with lines of credit designed to hold monthly balances or would be better off financing their purchases. Credit cards should be paid off in full monthly and payments should be made 4-5 business days prior to the grace period end. Follow these simple rules and you'll have no problem. Use your credit irresponsibly, and I bet you'll find yourself angry because of high interest charges, seemingly unfair penalties, and a poor credit rating. Don't blame the game, blame yourself and learn the tough lesson.… show more
12/08/17
I work for Walmart. And they push credit applications like crazy. Demanding cashier to ask every customer and they push it the hardest at Christmas. I believe you what yall say. They promote 10% off or say save $35 on your first purchase but you have to read the fine print. Walmart is sneaky about that and will try to use deceptive ways to get customers to pay more. The interest rate is high and if you are late on a payment, interest rates increase. The $35 saving or 10% off is under special circumstances which they will not make it clear to the customer. You have to spend so much on your first purchase in order to qualify for the promotion. And even then, you are spending more than you are saving. Who has the money to spend $400 on a credit card payment? Even if you do, there are better uses for the money. Credit cards help Walmart employees for bonuses. But I will not lie nor deceive a customer about the credit cards just so I can get a good bonus, which would be nice btw. I agree, the promotions are misleading. And I wouldn't even recommend getting a credit card especially with the interest rates so high. You would be likely to go into debt.… show more
02/01/17
They advertise save 10% off today's purchase by signing up, then do not give you the 10% off. Call me a hater, but I don't like it when companies dont honor there advertisements! Complete scam!!!
07/15/16
look like you are the only one in the world knows how to use credit responsibly, sure working for Walmart
Feb 13, 2016
I originally applied for the walmart card and got the one just good for their store (I think 1500 limit ish) --- However - about 8 months into it they sent me a mastercard version of the walmart card and upped my limit to 6000 --- I did NOT realize when I activated the card the differences and it ran a hard inquiry on my credit which I was NOT thrilled about (house refinancing don't need hard inquires)... well... I haven't had any issues, I have a 700 credit score and paid it off this month - interest is way high compared to my other cards, so it will go in the drawer for emergencies.… show more
Feb 02, 2016
The customer service on this account stinks!! I've dialed about 6 customer service numbers that I was able to find online. I would also like to add that the security is terrible. I got a debt collection notice on this card that I never opened. Somehow someone was able to open a card in my name without my social security number. It took me 45 mins to get a hold of a representative. I WAS NOT ABLE TO GET A PERSON ON THE LINE TO REPORT A STOLEN CARD EVEN WHEN CALLING THAT NUMBER. DO NOT GET THIS CARD IF YOUR CARE ABOUT YOUR IDENTITY.… show more
Jan 30, 2016
Horrible customer service! I just got approved today. I applied on my cell phone sense I do everything on my phone. But when I pressed submit it did nothing the page didn't move. But my notification went off saying I got a email. I checked my email I got approved yay cool. But no account number so I can go into the store today. I called in No we don't give account numbers over the phone. Can I speak with the manager. "Manager can I do anything to get my account number what do you want me to verify can I go to the store show my ID or Social Security card." "No you just have to wait for your card sorry.. No empathy what so ever they sounded like miserable robots.. I'm thinking it's best not to use my card when I get it because when I have a issue customer service won't be of any help!! Not cool walmart!… show more
01/31/16
Um...unless you've ever been ravaged by identity theft, then you can't appreciate what just happened. It's not a lack of empathy on their part. They have that policy of not providing a card number for a reason. If you can't wait a week or 2 for your card to be mailed to you then you probably don't need the credit card in the first place.
Jan 27, 2016
These cards from Synchrony Bank Credit Cards are a scam for false purchases for 0 interests. You purchase a lawn mower for $300 plus for 12 months at no interests. Your first payment will be $35.00 x 8.6 months = $301.00, scam, no explanation from customer service. Cards from other banks did not crunch the payment plan from 12 months to 8.6, unacceptable. This was our fourth year for this 0 interests plan , 3 were with other banks. Not next year with Synchrony Bank Credit Cards.… show more
Jan 26, 2016
This card company has a unique scam that generates over a billion each year. If you ever make a payment that is due on a holiday make sure you pay the bill at least three days before the due date. I paid on a Friday for a bill due on a Monday. Due to Monday being a holiday, they claimed that no payment was received until Tuesday and charged me a late fee. My bank statement showed it was paid on Friday but their records show payment received the following Tuesday. This is how they ruin people's credit and generate billions in the process every year.… show more
12/08/17
That's how they get you. I'm sorry. I wouldn't doubt Walmart is not hesitant about slapping people with a late charge as soon as possible. The interest rate is high. The promotions are misleading. It's how they end up milking more money out of the customers.
Jan 10, 2016
Horrible customer service. They would not let you talk and tell them whats going on without them cutting you off and telling you that you are the one thats wrong. Called not long ago after receiving my first bill and didnt receive my $35 discount they offer after spending $75+. Lady try to tell me that i didnt use my card when i received it, told her i had gotten pre approved by mail and that my card didnt arrived till two weeks later and that i didnt have a card on hand she said i should of used it anyway, like what in the world. yeah im ganna go buy with a invisible card. she said YES! (A Walmart cashier cannot simply use your driver’s licence to look up your account information and thereby allow you to complete a purchase without your card being present) right there i knew this was pointless. Asked to speak to a supervisor, even worst. So disrespectful. He said i the same thing. And not to mention walmart customer service didnt even mention this either. if you are thinking of getting this DONT. is trash! and if you are in this mess already, pay it off and leave.… show more
03/30/16
They actually do use your driver liscence. I just got that deal today. They should have made more clear to you though. I had to read the fine print.
Jan 10, 2016
I will be cancelling this card! I have never made a late payment or missed a payment. I don't have problems with my credit score either. Recently I made a payment because I was planning on paying off the balance of new appliances with my card to take advantage of the cash rewards. When the lady tried to process the charge the card was declined. I panicked because I had made a payment several days earlier to cover the balance of the appliances and any recent purchases and thought my card had been compromised. I called Walmart customer service and was told there was a negative balance on my but I had to spend up to my limit before the credit would be applied. Since when does a credit card company not apply a payment? I was told to put through a charge for $X dollars first and then a second charge for $Z next to pay for my purchase. I thought this was bizarre but was told that was the only way I could pay for the appliances. I called the store back and they put the charge for $X through but when they tried the amount for $Z it was declined. I called Walmart back and another representative told me I had to put a different amount through this time. I asked him to double check because I didn't want any more problems. He told me to tell the store to put through $Y first and then whatever balance remained on the purchase could be put through. I hung up and called the store. No surprise when they tried to put through the $Y amount it was declined. I called Walmart back and was told it was declined because I had already been declined too many times that day!!! Seriously? I told them the only reason I was declined was because of them and following their directions. Speaking with the third representative within a couple of hours he apologized for what happened and tried to do what he could to help me. Finally I thought there was hope. Unfortunately he went to his manager (who wouldn't speak with me directly) and the manager told him that due to my payment my credit card would now be frozen for 7-10 business days. So here I was always paying my card, I have a credit on my card and I can't use it. Why? I really can't tell you because I called Walmart a couple more times after that and everyone gives me a different story. What I do know is I made a payment in order to take advantage of the cash back rewards with the purchase of appliances. Those funds were frozen by Walmart which meant I had to come up with more money now to pay for the appliances another way and didn't earn any cash back rewards. I was told my a Walmart representative this issue was sent to head office and someone would call me within 24hrs. No one ever called. For anyone wondering the amount I was trying to charge on my card for the appliances was below my maximum limit. Tomorrow is Monday and I will be contacting my bank to reverse the payment made to Walmart. I will be cancelling my credit card with Walmart and will be doing my shopping elsewhere from now on.… show more
01/07/17
They froze mine at Christmas thank God for Visa this has been hands down the worst experience as far as credit cards go they dont care if you are being defrauded they just want the bottom line
03/20/16
I had this issue after making a payment 9 days ago to pay off the balance. I went to Walmart today to buy gas and a few groceries ... I was denied. Called CS and the lady to me that they froze my account due to the unusually high payoff. 9 days ago it cleared my bank account. $250 is not unusually high pay off. Next time I'll make 5 $50 payment. COMPLETE BULL SH*T !!!!… show more
Jan 08, 2016
Very bad communication with customer service, and exorbitant monthly charges if you have any sort of carry-over. As with Walmart itself, this is just another example of inflated profits for a huge corporation with no real community benefits. This is a sorry example of trickle-down economics, folks. Run while you can.
Dec 29, 2015
The interest is ridiculous! By the time you pay one off you already have to pay $40 in interest alone. I am very dissatisfied!
12/08/17
Interest rates are high. For this alone is why they demand employees to push credit cards. More money for the higher up people. It's all about money.
Dec 28, 2015
This is the worst experience I have ever had with a credit card!! I paid it off on time in Oct. 2015. charge was denied Dec. 2015 because account was closed by Synchrony Bank No notice, no understandable explanation. Just a lot of mumbo-jumbo! Their customer service supervisor Trevor was a total corporate robot. I will never shop walmart again!!
Dec 22, 2015
I started with a regular card and a low limit (300). I shopped at Wal-Mart often enough so I thought it would help me better track purchases. I followed all the general rules of keeping a low balance and paying it off. My limit was raised after 6 months to 700. I didn't change my behaviors. After 3 months, I got a letter saying they were changing my card to a Mastercard I could use anywhere. My new limit was 1500. Three months later I got the card and when I activated it the new limit was 5000. I get 1% back, discounts on gas, and bonus financing. It works for me because I just shop and use the card the way I always have and now I get rewarded for it. I had an incorrect charge and called about it. It was resolved in a few minutes. No issues for me so far.… show more
Dec 20, 2015
To put it bluntly the card sucks. Walmart sent me a bill stating that the total minimum due was to be paid by 1/1/2016. When I went to make the payment two weeks prior I was told that the account was closed. After two months of nonpayment they closed my account with no written or verbal notice. Then later on the same day I received a letter in the mail stating that Synchrony Bank was no longer handling the account but that it was sent to a debt collection agency called Allied Interstate. But I was told both by Walmart and Allied that payment could be made to either and it would be one in the same. Sounds like BS to me because the way I understand it companies sell debt off to collection agency's to recoup some of the money lost then the debt agency will try to get a higher amount then what they paid for the debt. Now I am hearing that Allied Interstate really isn't s debt collection agency but a part of Walmart used to dupe people into thinking that they were sent to an actual agency so they pay up.… show more
Dec 01, 2015
What I am seeing here is everybody telling the same stories of bad customer service and "habitual" mistakes on accounts that always cost the card holder unnecessary penalties. The reviews are actually very bad and since so many say the same thing, there is little doubt there is much truth to the complaints. However, if you will notice, there are a lot of thumbs downs to the negative reviews and the occasional outlandishly fabulous grand reviews about this card. Like trolls working for this company trying to keep the rating from dropping to embarrassingly low, yet deserved levels. Really look at it! Who could actually love this card? No body who has ever owned it.… show more
Nov 26, 2015
WORST CUSTOMER SERVICE EVER. This is my first credit card and I'm young and I'm trying to build it up. I applied and got approved quickly in store, used the temporary pass and everything. They said they would send it within 10-13 business days. It's almost been a month. I've called multiple times, and they didn't answer any of my questions except that they'll send me a new one. Now I have to wait another 2 weeks. Did I mention that they spelled my name wrong too? On my card and that I had to correct them? Yup. So then customer service in the phone told me I can pay in store if I have my drivers license. Went to the store, and they didn't even bother trying to use my drivers license. All this lady said was "no can't do that". I'm so frustrated and mad with customer service and I fully regret opening this card. Don't open one up, please. I'm begging you.… show more
Nov 25, 2015
This is a terrible card. They give you a very low credit line, and it is next to get a credit line increase from them even if you have a very high credit score. I cancelled my card and pledge never ever to shop at Walmart again. The Target Red Card is a much better deal with a 5 percent instant rebate and free shipping always.
Nov 23, 2015
its worthless. worst customer service ever. I paid all my bills on time and now they are saying I didnt paid money for 6 months so its affecting my credit. I asked for history or a statement but the CSR was so rude she refused to provide me. I asked for supervisor help but she refused even to talk to her. Never ever get this card. They are big fat liers.
Nov 15, 2015
I closed my account with wal-mart almost 10 years ago because of the horrific customer service and APR. Then approx 6 months ago I started getting statements from them again! Although the statement showed no purchases it did show a .40 cent credit. I ignored it. The next month I got a cheque from them for the .40 cents. My family and I joked about it but basically ignored it. After all its 40 cents who cares right. Then I got another statement from them with a payment of something like $37. This time I called them to advise them they were applying someone elses payments to my account and I would appreciate if they could correct this and stop sending me statements. I told the customer service person, who got annoyed with me for wasting her time and advised me to throw out the cheque. A few weeks later I received a letter from their investigation team advising me that were aware of my report and would take care of it. Whew, thank god that's done. WRONG. Last month I again received another statement thanking me for my payment of $153 and change! Since I had already reported the previous error and knew this was not my payment I ignored it again. Today, I opened my mail and recieved yet another statement thanking me for my payment of $786 and change. Then the next envelope I opened was a CHEQUE FOR $939.79 Back on the phone. Their machines put you into this terrible loop that I had great trouble navigating due to the fact that they don't recognize my closed account number, the recording says they are open from 9:30 am -6:00 pm EST (my time zone) but when you finally get through it says they are closed and to "please call back during regular business hours" So I tried a customer service number I found on line and spoke to a very sweet girl who had absolutely no clue how to help or even when the credit office would or should be open, but she made notes, gave me a ref# and transferred my call just the same. Back into the cyber loop I go, another 20 minutes of pushing buttons and low and behold I actually get someone at Wal-Mart Master Card, who thanks me for my honesty, but just gives me another number to call, because he apparently has no idea how to deal with this situation either. I call that number and surprise! (not really) they are not open either! I feel absolutely horrible for the person whom this money really belongs, but no one at Wal-Mart seems to care and I have no idea what to do next. I could give it to my lawyer to deal with but then Wal-mart would have to pay her and it would cost more than the cheque is for. Bottom line- Walmarts customer service is terrible! No one should be able to post anything to an account that has been closed for almost 10 years and when this did happen, no one took it seriously or had a clue what to do about it. I strongly advise not using Wal-Marts credit services if you can avoid it! I rated them 1star only because 0 stars was not an option!
Side note = not everyone uses Facebook, I had to borrow a family members facebook account just to post this review!! SAD… show more
Side note = not everyone uses Facebook, I had to borrow a family members facebook account just to post this review!! SAD… show more
Nov 14, 2015
Worst customer service ever. I requested to speak with a supervisor regarding m my statement and the representative clearly told that the supervisor refused to take the call and I should check my spam for my statement.... SMH
I've been a customer for close to 3 years without any issue but after this run around and worst STUPIDEST customer service, I am never using them again.
STAY AWAY IF YOU DO NOT WANT YOUR FEELINGS HURT...
I've been a customer for close to 3 years without any issue but after this run around and worst STUPIDEST customer service, I am never using them again.
STAY AWAY IF YOU DO NOT WANT YOUR FEELINGS HURT...
Nov 14, 2015
I'm not sure why there are so many bad reviews for this card. I've never been charged a late fee when it wasn't applicable (if you don't pay on time or a few days in advance to let the payment be applied, of course you will have a late fee). The rewards add up fast if this is the only credit card you use. I get money off of my purchase almost every time I'm at Wal-Mart (yes, I am there often!) I think this is a great card and will continue to use :)… show more
Nov 13, 2015
Don't even bother applying for this even if you think your credit is good! I applied after getting my credit score up to 609. This is a huge improvement and I have been able to get a couple store credit cards and a brand new car. So I thought I would see. I get a denial letter saying I am denied because my credit score is 385 and they got their info from transunion. Unless my credit karma and the place I bought my car through are lying to me this is totally off. So now I am stuck with a hard inquiry on my report which will lower my score and a denial based on a false credit score.… show more
Nov 12, 2015
They charge late fees when your not late, made two payments in a month, but still charge late fees because the payment was not close enough to due date, I will pay this card off and never use again. APR is way to high, rip off from a company that make billions a year. Pathetic they would do this!
Nov 09, 2015
Never received my credit for opening the account so i closed it no help from customer service
Oct 24, 2015
This Wal Mart Card has a high APR and a pretty low reward. It also has a sub standard cash back program. It is easy to get approved for, and for the first 12-24 months there is not interest. So, maybe a good starting card to build credit but then you will want to move on. Three stars seems fair.
Sep 28, 2015
This is the worst card I have ever seen. I tried to activate my second user credit card. They keep getting the phone number incorrect, cannot set up pin. The phone keeps on hanging up. When put on hold sometimes, it just transfer to a new person, and the whole verification process starts over again. I think in total my secondary user and I have spent over 4 hours for the last two weeks on activating the credit card. Conclusion, the pin still cannot be set up. This is my 4th phone call today, each time at least 20 mins. I really gave up. DO NOT GET THIS CARD. This is the worst customer experience I have ever had.… show more
11/10/15
I had the same problem while trying to get the secondary card.
majority of employees's accent is not clear & worse than that they are trying to talk fast so that makes it even more fuzzy. and I also realized that interrupting the client while talking is one the basic policies. Transferring to a different person makes you think that you are done half of job; no!!! Don't get excited you have to start over again. Funniest thing, I called to cancel my card yesterday due to a disputed transaction I had, the employee didn't even give it a try to keep the customer happy. sure mam you have a balance you have to pay off before cancelling!!!!!!as if I am dumb & don't know that.… show more
majority of employees's accent is not clear & worse than that they are trying to talk fast so that makes it even more fuzzy. and I also realized that interrupting the client while talking is one the basic policies. Transferring to a different person makes you think that you are done half of job; no!!! Don't get excited you have to start over again. Funniest thing, I called to cancel my card yesterday due to a disputed transaction I had, the employee didn't even give it a try to keep the customer happy. sure mam you have a balance you have to pay off before cancelling!!!!!!as if I am dumb & don't know that.… show more
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Last updated on: February 18th, 2020 at 10:18
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WalletHub is an independent comparison service.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not issuer’s responsibility to ensure all posts and/or questions are answered.
Offer last updated: Feb 18th, 2020 at 10:18 ET