Walmart MoneyCard Prepaid Card
Prepaid Card
Offered by:
Green Dot
Info about the Walmart MoneyCard Prepaid Card has been collected by WalletHub to help consumers better compare prepaid cards. The financial institution did not provide the details.
Walmart MoneyCard Prepaid Card's Key Fees
-
ACTIVATION FEE
$1
-
MONTHLY FEE
$5
-
SIGNATURE TRANSACTION FEE
Free
-
PIN TRANSACTION FEE
Free
-
IN-NETWORK ATM TRANSACTION FEE
N/A
-
ATM NETWORK SIZE
N/A
-
OUT-OF-NETWORK ATM TRANSACTION FEE
$2.5
-
FOREIGN ATM TRANSACTION FEE
3%
Walmart MoneyCard Prepaid Card's Highlights
- No overdraft fees, ever
- Get paid up to 2 days early with FREE direct deposit
- Earn Cash-Back Rewards by shopping at Walmart; Up to $75 in cash-back rewards per reward year
- 3% cash back at Walmart.com. 2% cash back at Murphy USA and Walmart fuel stations. 1% cash back at Walmart stores
- Walmart MoneyCard offers Prize Savings! One $1,000 Grand Prize and 999 additional Cash Prizes awarded every month. It pays to save! The more money you save up in your Vault, the more chances you have to win! Earn up to 500 entries per month
- You can cash your eligible payroll or government check at Walmart and load your card with no reload fees. Check cashing fees may apply
Walmart MoneyCard Prepaid Card's Additional Info
-
LIVE CUSTOMER SUPPORT
Free
-
AUTOMATED CUSTOMER SUPPORT
Free
-
RELOAD OPTIONS
Direct Deposit, GreenDot, Cash Reload, Bank Transfer, Check Reload
-
CANCELLATION FEE
Free
-
INACTIVITY FEE
$5/month after the first 90 days of inactivity.
at Green Dot's secure site
Related Prepaid Cards
If you are interested in the Walmart MoneyCard Prepaid Card, check out the following prepaid cards as well:
Customer Questions and Answers
Don't see what you're looking for? Submit your question about Walmart MoneyCard Prepaid Card to our community.
Can I buy a card and put money on it and a relative pick it up in a different state? Reply 81
WalletHub
Sep 29, 2016 · @WalletHub
You would have to mail the card to your relative once money is loaded or add your relative as an authorized user and have a card mailed to him. Alternatively, you could look into sending your relative a money order. For more about that, check out our Money Order Guide: http://wallethub.com/edu/can-you-buy-a-money-order-with-a-credit-card/20407/ .
8
Upvotes
How do I change my PIN? Reply 73
WalletHub
Dec 4, 2015 · @WalletHub
You can create a new pin through Walmart’s website, here: https://www.walmartmoneycard.com/walmart/account/change-pin .
7
Upvotes
How do I add money to my card? Reply 51
WalletHub
May 12, 2016 · @WalletHub
You can add money to your card with cash at any participating Walmart store or by enrolling in direct deposit, performing an online bank transfer or using the Walmart MoneyCard mobile app to automatically deposit a check. To learn more about all of the available reload methods, please visit this page: https://www.walmartmoneycard.com/account/learn-how . Hope this helps! Best of luck!
5
Upvotes
Can I load money onto my Walmart Money card with my credit card? Reply 51
WalletHub
Dec 2, 2015 · @WalletHub
No, unfortunately you can't load the Walmart prepaid card with a credit card. You can find a breakdown of the approved loading methods here: https://www.walmartmoneycard.com/account/learn-how
5
Upvotes
What ATM can I use my Walmart debit card at? Reply 4
WalletHub
Apr 12, 2016 · @WalletHub
You can use your Walmart Prepaid Card at any ATM. However, only MoneyPass ATMs allow you to escape the $2.50 withdrawal fee. To find the nearest MoneyPass ATM, please go to: https://www.moneypass.com/atm-locator.html . Hope this helps.
4
Upvotes
Is it possible to have two Walmart cards that can be loaded at the same time and share the same money that have been loaded? Reply 41
WalletHub
Dec 3, 2015 · @WalletHub
Unfortunately, this particular Walmart prepaid card does not offer that type of functionality. The Bluebird Card from American Express and Walmart does, however. It allows you to establish up to four subaccounts with their own plastic and spending limits personalized by you. You can learn more here: https://www.youtube.com/watch?v=76SkN0n1ris&feature=youtu.be .
4
Upvotes
I have direct deposit. Will it let me get a cash advance and pay it back on payday? Reply 42
WalletHub
Mar 2, 2016 · @WalletHub
Unfortunately not, as this is a prepaid card and can’t be used without loading money first. Only credit cards offer cash advances. However, taking a cash advance on a credit card is not recommended due to the prohibitive fees.
4
Upvotes
What does it take for my sister to load money from her debit card to my card? Reply 3
WalletHub
Jan 28, 2016 · @WalletHub
There are two ways to transfer funds from a checking account to your Walmart Prepaid Card: Same Day Transfer - You can transfer up to $200 for a fee of $2.95. To start, log into your account at: https://www.walmartmoneycard.com/login Standard Transfer - The Walmart Money Card does not charge for standard transfers, which take 1-3 business days, but the bank that issued the debit card might. You can find full instructions at: https://www.walmartmoneycard.com/account/ach-bank-account Hope this helps. Best of luck!
3
Upvotes
Is there a way someone else can load money on it from a different state? Reply 245
WalletHub
Mar 2, 2016 · @WalletHub
Yes, they can transfer funds to your Walmart prepaid card from their bank account. There are two ways to do this: Same Day Transfer - You can transfer up to $200 for a fee of $2.95. To start, log into your account at: https://www.walmartmoneycard.com/login Standard Transfer - The Walmart Money Card does not charge for standard transfers, which take 1-3 business days, but the bank that issued the debit card might. You can find full instructions at: https://www.walmartmoneycard.com/account/ach-bank-account Hope this helps. Best of luck!
24
Upvotes
What is the average time it takes for a transaction refund to post? Reply 2
WalletHub
Mar 15, 2016 · @WalletHub
If the transaction has been canceled and will not be posted, it may take up to 10 calendar days for the funds to be released back to your card. If you see that the transaction posts to your account, please call customer service at (877) 937-4098 for further assistance.
2
Upvotes
Walmart MoneyCard Prepaid Card Reviews
Share your insights and review the Walmart MoneyCard Prepaid Card.
Apr 02, 2019
Still haven't received my SSDI n no one else hasn't either n yesterday u guys shut down on us where is our money please give us a damn answer n also stop feeding us line of lies n I am going to Walmart making sure they take the cards off the shelf
Comment
Jan 14, 2019
I didn't add my social onto my card. I wasn't notified that without it, I couldn't use it to for puchaces without it. I immediately called the number on the packaging and got a live op as she said there was nothing that can be done about my $ and hung up. Since then I have been calling the phone number on back of the card, as well as the number on the packaging. Neither number give me any relief.What can I do.. I would have added #'s if I had known… show more
Dec 13, 2018
I hate this card. I transfered money onto my card and they blocked my account until they could verify my identity. I did that. Its still blocked. I just want my money so I can close my account. Its been 2 months. The customer support reps can not help me. I'd love to talk to Green Dot but they say its not their problem. I'd give them 0 stars if I could!
Oct 30, 2018
They closed my account for no reason. I tried to call them to find out why and I get no one. I been a customer for years and this is how they trear customers.. I wouldn't trust Greendot Bank with my life. Walk away as fast as you can. It been nice to get a reason why they closed my account... They are scam artist in my books.
Oct 19, 2018
well i just got hacked yesterday of 300.00 from my card someone purchased video games from Microsoft store. took my last penny. i called the walmartmoney card people and all they would say is we'll send another card the purchasse was pending when i called them but last night they were posted, my luck, they coulda stoped them i think but who the hell knows. i called microsoft too thinkin they might help me NOT! IF i do get it straitend out and my money back im done completely. this is the 3rd time this has happened. im sick and will be homeless tomm because of it. but what is a consumer to do? only wish i could get my money back. thanks for listenin… show more
Sep 05, 2018
I for the most part have had no problems with my Visa or Master prepaid cards. That being said I began to have issues when buying online due to the odd 3 digits on back of my card. No big deal. Then when I got married I have been unable to change my last name on my card. I have called in and I am told buy a new one. I have tried this 2 or 3 times and because I had trouble verifying my id because nothing on my credit in new name at the time. The computer and also computerized call line didnt like I did not know local streets I never go down or hospitals I do not use or know. It would not send me a permanent card. I should be able to change my name. Govt let me why is walmart & Green dot. I should not have to give up my black card either. Total BS having to carry my old license and marriage license with me to use my card at times.… show more
Aug 25, 2018
They will steal your deposits and not release your funds And no live person answers your calls. Forget management help from Walmart. Already filed complains with BBB and contacted local police and have just email two media stations next call is to my attorney. One star is too much for these people. RUN DONT USE THIS CARD
09/05/18
Hi,
Thank you for bringing this situation to our attention. We'd like to have a specialist take a look at your account to investigate this matter further. Please contact our Social Media Support team at http://www.facebook.com/GreenDotSupport for further assistance. We look forward to hearing from you!
Thank you,
Green Dot Corporation
Thank you for bringing this situation to our attention. We'd like to have a specialist take a look at your account to investigate this matter further. Please contact our Social Media Support team at http://www.facebook.com/GreenDotSupport for further assistance. We look forward to hearing from you!
Thank you,
Green Dot Corporation
Aug 16, 2018
I love my Wal-Mart Money card, its hard to believe anyone has had any issues with this. I have never had money stolen from it, I get my paycheck 2 days before everyone else in my office, I get awesome cashback rewards, and it took my card 5 days from the time I bought the temporary one in the store for it to come in the mail. The transfer from temporary to permanent card was easy, all I did was activate my new permanent card and everything else just transfered smoothly. I didnt even have to change my routing instructions for my direct deposit for work.
I would never use a real bank, plus I hear they are more and more vulnerable to fraud and schemes. I like my money nice and safe where only I know how to access it. Word of advice, if youre having fraud issues, always make sure you are shopping from a secure website, there will usually be a symbol of a padlock in your search bar whenever you go to any website and that will tell you if it is secure or not. Everyone wants to do everything in the snap of a finger. It is also a good idea to take your time and double check what youre doing and be more cautious.… show more
I would never use a real bank, plus I hear they are more and more vulnerable to fraud and schemes. I like my money nice and safe where only I know how to access it. Word of advice, if youre having fraud issues, always make sure you are shopping from a secure website, there will usually be a symbol of a padlock in your search bar whenever you go to any website and that will tell you if it is secure or not. Everyone wants to do everything in the snap of a finger. It is also a good idea to take your time and double check what youre doing and be more cautious.… show more
08/16/18
Hi,
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated.
Thank you,
Green Dot Corporation
We loved reading your review and appreciate your feedback. We're so glad we're able to assist you in your financial needs. Your business is greatly appreciated.
Thank you,
Green Dot Corporation
Aug 13, 2018
I had 1,131.25 stolen from my card on August 2 from a fake company name Sprint Contract Final. I called the number that was next to the transaction. Sprint had no clue of this. My sprint bill is in collections and the rep said I still owe them. I have no idea what’s going on but I’ve been waiting forever to get my money back. I filled a dispute and they gave me a credit for the money but they took it back as soon as they gave it. I was told it was because the company said they will give it back to me on August 17. I would like if someone from green dot can talk to me about this error.… show more
08/17/18
Hi,
Thank you for bringing this situation to our attention. We'd like to have a specialist take a look at your account to investigate this matter further. Please contact our Social Media Support team at http://www.facebook.com/GreenDotSupport for further assistance. We look forward to hearing from you!
Thank you,
Green Dot Corporation
Thank you for bringing this situation to our attention. We'd like to have a specialist take a look at your account to investigate this matter further. Please contact our Social Media Support team at http://www.facebook.com/GreenDotSupport for further assistance. We look forward to hearing from you!
Thank you,
Green Dot Corporation
Aug 01, 2018
I got hung up on and had to call back and the dude did not know what he was talking about and didn't even take what I said into consideration. My card was activated before the 15 and check direct deposited that following Friday hes trying to say the card was activated 1 day ahead of when my check got direct deposit for one no company is able to do that in 24 with all the others like it was days ahead. So idk if I'ma get it or not but I feel like something needs to happen anyways because of the customer service I received was horrible and un professional!! Something needs to hapoen soon!!… show more
08/17/18
Hi,
Thank you for bringing this situation to our attention. We apologize for your Green dot experience being anything short of the best. Let us help! Please contact our Social Media Support team at http://www.facebook.com/GreenDotSupport for further assistance. We look forward to hearing from you!
Thank you,
Green Dot Corporation
Thank you for bringing this situation to our attention. We apologize for your Green dot experience being anything short of the best. Let us help! Please contact our Social Media Support team at http://www.facebook.com/GreenDotSupport for further assistance. We look forward to hearing from you!
Thank you,
Green Dot Corporation
Jun 15, 2018
If I could give it a Negative 5 (-5), I would. I purchased the Walmart VISA Money Card for business and to pay an invoice online. I activated the card. The balance was displayed online but I was not able to use the card for the online transaction. I called the number on the "customer service" number, 1877-937-4098 on the back of the card. JUST RECORDING AFTER RECORDING. One time the recording stated that I can make in person transactions only but I cannot do any other. But, No one answered the phone to explain why or help me.
So I called another number, 1866-652-4611, that I found online. And he gave me another number 1877-294-7880, the “VISA Managers” office but when I called that number, the recording asked me for an extension that I was not given but- NO HUMAN PICKED UP. So I called the 1866-652-4611 number again to explain and he (Jellan) hung up on me. So I called back. And he said that he would call them himself and so he did but I was on hold for a long while and then he came back to the phone to say that he would transfer me. It was a recording but NO HUMAN PICKED UP.
At this point my TRUST IS GONE and I want my activation money back!! 1. I would NEVER give my requested social security number to a company that has no HUMANS answering the phone to respond to my concerns 2. I would NEVER set up direct deposit routing to my bank to a company where I cannot speak to someone about my transactions or the hang up on me if I need answers 3. I would NOT TRUST this place for ANY check cashing transaction, again if I cannot speak to a human being!!! They don't even value their customers enough to answer the phone. So I called the store 3 times to see if I could get my money back but no associate answered the phone. THIS WAS A HORRIBLE EXPERIENCE and I still don’t have answers.… show more
So I called another number, 1866-652-4611, that I found online. And he gave me another number 1877-294-7880, the “VISA Managers” office but when I called that number, the recording asked me for an extension that I was not given but- NO HUMAN PICKED UP. So I called the 1866-652-4611 number again to explain and he (Jellan) hung up on me. So I called back. And he said that he would call them himself and so he did but I was on hold for a long while and then he came back to the phone to say that he would transfer me. It was a recording but NO HUMAN PICKED UP.
At this point my TRUST IS GONE and I want my activation money back!! 1. I would NEVER give my requested social security number to a company that has no HUMANS answering the phone to respond to my concerns 2. I would NEVER set up direct deposit routing to my bank to a company where I cannot speak to someone about my transactions or the hang up on me if I need answers 3. I would NOT TRUST this place for ANY check cashing transaction, again if I cannot speak to a human being!!! They don't even value their customers enough to answer the phone. So I called the store 3 times to see if I could get my money back but no associate answered the phone. THIS WAS A HORRIBLE EXPERIENCE and I still don’t have answers.… show more
06/15/18
Hi,
Thank you for taking the time to communicate your concerns with us. Unfortunately, our temporary cards have a few limitations as it is only meant for temporary use. One of those limitations is online purchasing. If eligible, you should be able to make online transactions within 8 hours.Please note, you should receive your personal card by mail within 7 business day from the time of purchase.
Thanks,
Green Dot Corporation
Thank you for taking the time to communicate your concerns with us. Unfortunately, our temporary cards have a few limitations as it is only meant for temporary use. One of those limitations is online purchasing. If eligible, you should be able to make online transactions within 8 hours.Please note, you should receive your personal card by mail within 7 business day from the time of purchase.
Thanks,
Green Dot Corporation
Apr 20, 2018
We got this card as a method of budgeting for groceries. For that, it worked fine...for a while. We bought something at a gas station and then noticed an additional charge for $75 that we didn’t make. We called the number on the back of the card and finally talked to a human. We wanted to dispute the charge at that time. The human informed us that we had to go online and download a paper copy and then fax, email a scanned copy or snail mail the dispute. We felt like we were the fraudulent clients, untrustworthy and alone. We did mail the dispute. Later, we received an email saying our card was blocked. Any attempts to circumvent this firewall has been blocked. I had been told to check back and see if the disputed charge had been resolved, yet there is no way to call or communicate once your card is blocked unless you, again, submit a photocopy of your state-issued I.D. (Most likely by fax, or snail mail). They are capable of hiding from disgruntled customers behind layers of bureaucracy. I think these layers are meant to discourage you from actuallly demanding that they give you any money back. I’m only glad that there was only a few dollars involved in this dispute. I did file a federal complaint and hope that they will eventually listen. If you are using this card for ease of use, you will be sorely disappointed as they keep your money behind an impenetrable wall of silence.… show more
05/04/18
Hi,
Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience you may have experienced. We'd like to have a specialist from our Customer Care team look into this further. Please contact us through the number on back of your card. You can also send us a direct message through the Contact Us link listed within the support tab in your mobile app.
Green Dot Corporation
Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience you may have experienced. We'd like to have a specialist from our Customer Care team look into this further. Please contact us through the number on back of your card. You can also send us a direct message through the Contact Us link listed within the support tab in your mobile app.
Green Dot Corporation
Apr 09, 2018
First of all this service used to be great. But I got a new card while ago and was shocked to see they ended the tiered card services. Now they all were the same for the same monthly fee. I’ll pass on that one. Serve card way better if you go prepaid route.
04/10/18
Hi,
Thank you for sharing your concerns. Please note,not all Green Dot prepaid cards have the same Monthly Maintenance Fee. For more information on how to waive your Monthly Maintenance Fee, feel free to contact us at the number on back of your card.
Thank you,
Green Dot Corporation
Thank you for sharing your concerns. Please note,not all Green Dot prepaid cards have the same Monthly Maintenance Fee. For more information on how to waive your Monthly Maintenance Fee, feel free to contact us at the number on back of your card.
Thank you,
Green Dot Corporation
Mar 16, 2018
I've had $1,592 stolen off my card by someone 2,000 miles away at several Lowe's, Sam's club and other stores 2 weeks ago and still have not been reimbursed. I submitted a dispute thinking that i shouldn't have a problem getting my money back since the purchases were so far away but as of yet i have not received a dime.
03/20/18
Hi Mary,
Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience you may have experienced. We'd like to have a specialist from our Customer Care team look into this further. Please contact us through the number on back of your card.
Thanks,
Green Dot Corporation
Thank you for bringing this situation to our attention. We would like to apologize for any inconvenience you may have experienced. We'd like to have a specialist from our Customer Care team look into this further. Please contact us through the number on back of your card.
Thanks,
Green Dot Corporation
Feb 18, 2018
I am pissed right now i got my card in the mail yesterday and the name on it is wrong by one letter so i call customer service and you know what they told me i would have to buy a hold other card i am thinking are you serious one lady suggested that i keep the card and just use wow i am pissed i dont know what to do but i refuse to buy a whole new card this has wasted time and money… show more
02/20/18
Hi,
It’s always disappointing for us to hear that any of our customers are unsatisfied. We would appreciate it if you gave us a chance to review your account and find a way to make things right. Please contact us through the number on the back of your card or at for further assistance.
Thank you,
Green Dot Corporation
It’s always disappointing for us to hear that any of our customers are unsatisfied. We would appreciate it if you gave us a chance to review your account and find a way to make things right. Please contact us through the number on the back of your card or at for further assistance.
Thank you,
Green Dot Corporation
Jan 31, 2018
I've had this card for over a year and had no problems until I disputed a charge. Without my permission my card was cancelled and a new one issued. There is no way without a card a person can get their money off, so I was f*#ked until the new card showed up in the mail. It suppose to take 7 to 10 business days. Nope it took over three weeks. I thought it waa lost in the mail. So, I called customer service, push the option card never received, automatically the system cancel out card and reissue me another one, once again without my permission, I just pushed the option I was calling about it didnt mean I needed another card. So, again anothee card is issues, this time when I talk to someone they claim card will be expedited. I should get it in 3 business days (it has now been 4 business days and no card), the next day I received the card in the mail. How funny, if I had a choice in sending out a card again I might have access to my money, but I don't cause I'm waiting on another card. Three weeks and counting and i dont have access to my money. When I get the card in the mail, I'm taking all my money off, cancelling all direct deposits and taking my money back to a real bank, I don't need my money early, but I do need my money. Walmart money card sucks, so does their cutomer service, so no Green dot, their is nothing you can say.… show more
02/01/18
Hi ,
It truly saddens us to hear you’re unhappy with our services. We apologize for any inconvenience caused as a result. If you would like to voice your concerns to us directly for further assistance, feel free to contact us through the number on back of your card. We're here to help!
Thank you, Green Dot Corporation
It truly saddens us to hear you’re unhappy with our services. We apologize for any inconvenience caused as a result. If you would like to voice your concerns to us directly for further assistance, feel free to contact us through the number on back of your card. We're here to help!
Thank you, Green Dot Corporation
Dec 05, 2017
I would not even give one star. The customer service is horrible. There are no set rules so every person you speak with has different information and pretty much makes rules as they go. If someone hacks your account it will take them forever to give your money back. Even if you can show someone hacked your account they won’t give you your money until they get it back from where ever this person spent it. You really should record your conversations with them just for your own records. I did so that I could have an attorney listen.… show more
01/23/18
Hi,
Thank you for bringing this situation to our attention. We would like to apologize for any Inconvenience we may have caused you, as well as any miscommunication from our Service department. Let us make this right. Please contact us through the number on back of your card for further assistance or at www.accountnow.com.
Thank you,
Green Dot Corporation
Thank you for bringing this situation to our attention. We would like to apologize for any Inconvenience we may have caused you, as well as any miscommunication from our Service department. Let us make this right. Please contact us through the number on back of your card for further assistance or at www.accountnow.com.
Thank you,
Green Dot Corporation
Oct 29, 2017
This card is terrible. 2 days faster is a joke. The customer service is a joke. I asked for a supervisor and the guy argued with me. Still 3 days late on my paycheck. As soon as I get my money in canceling this card. DO NOT USE . RIPOFF
11/10/17
Hi,
We understand the urgency to access your account, and apologize for any inconvenience that this matter has caused. Please allow us the opportunity to make things right. Give us a call through the number on back of your card. We look forward to hearing from you!
Thank you, Green Dot Corporation
We understand the urgency to access your account, and apologize for any inconvenience that this matter has caused. Please allow us the opportunity to make things right. Give us a call through the number on back of your card. We look forward to hearing from you!
Thank you, Green Dot Corporation
Oct 26, 2017
Is a totally ripoff. Dont get it!!!! They charge you for everything and you cant even use it for online purchases. I bought one card at Walmart and loaded it. Then when I was trying to pay my bill hours after the card came out declined. I called customer service and there was this lady that answered that told me,"online purchases only can be made after 8 hours been activate your card"...and then she said but wait your card cannot allow online purchases because when you created your profile you put something wrong but she never told me what did i put wrong! Also, i asked for a supervisor and they never found one available and they said they were gonna call me back within 4 hours as soon as they got a supervisor they never return that call. I won't definitely never, ever going to buy that walmart money card again. Don't get it is a totally ripoff!!!… show more
11/10/17
Hi,
We hate to hear you’re unhappy with the service you were provided. Please allow us the opportunity to make things right. The number on back of your card is to our customer support line. We're available 24 hours a day, 7 days a week. We look forward to hearing from you!
Thank you, Green Dot Corporation
We hate to hear you’re unhappy with the service you were provided. Please allow us the opportunity to make things right. The number on back of your card is to our customer support line. We're available 24 hours a day, 7 days a week. We look forward to hearing from you!
Thank you, Green Dot Corporation
Oct 23, 2017
Never in my life will i ever use this card again I just got hit with a huge hurricane and money is really right then next I know somebody from out of state hacks into my card a total of 15 transactions and a good almost 300 dollars. The part that really bothers me is the dispute process is a joke its clear as day that the transactions were not mine when my residence is in fl and I made purchases there as well as whoever it was made plenty of purchases in GA. Now I'm told I have to wait 10 business days before they can even do anything its already been 7 days this is the most aggravating experience ive ever had not to mention my electric was due today and they are shutting it off just because i cant pay it because someone stole the money and walmart doesn't actually wsnt to give any info and when i ask to speak to a supervisor all of a sudden im speaking to one typical. All they have to do is issue a temporary credit for the amount that the transactions were and do the investigation if they feel it was me commiting the fraud then take the money back out after the 10 days then pursue it that way. This is the last time in my life I will ever let a company like this let this happen I have shooed at Wal-Mart for years and years not no more they lost a good solid customer not to mention a bunch of others as well. So walmart i leave you with this as an ex same club employee i will never do business with you evrr again and its a dam shame that you treat people so poorly wjat a joke.… show more
11/10/17
Hi,
It truly saddens us to hear you’re unhappy with the service you were provided. Please allow us the opportunity to make things right. The number on back of your card is to our customer support line. We're available 24 hours a day, 7 days a week. We look forward to hearing from you!
Thank you, Green Dot Corporation
It truly saddens us to hear you’re unhappy with the service you were provided. Please allow us the opportunity to make things right. The number on back of your card is to our customer support line. We're available 24 hours a day, 7 days a week. We look forward to hearing from you!
Thank you, Green Dot Corporation
Jul 06, 2017
Been a money card user for 5 years, and no longer. Have a problem and the overseas customer service can't do anything. Walmart has blown it again with this. And never have I gotten any percentage back by using my card at the places they say. Never, DO NOT USE THIS,,THERE ARE BETTER ALTERNATIVES..JUST MY WARNING
10/25/17
Hello,
We're sorry to hear that you have some concerns with the service you received, and truly apologize for any inconvenience that might have been caused as a result. Please allow us the opportunity to make things right. Give us a call through the number on the back of your card. Our Customer Support line is open 24/7.
Thanks, Green Dot Corporation
We're sorry to hear that you have some concerns with the service you received, and truly apologize for any inconvenience that might have been caused as a result. Please allow us the opportunity to make things right. Give us a call through the number on the back of your card. Our Customer Support line is open 24/7.
Thanks, Green Dot Corporation
May 14, 2017
$5 monthly membership fee is a joke. They sit on all the 'vault' deposits (this is an even bigger joke) and draw interest on the balance. The card was extremely useful years ago when it was simple. Now it's full of gimmicks and games.
11/10/17
Hi,
It truly saddens us to hear you’re unhappy with our services. Let us help! Please contact us at your earliest convenience through the number on back of your card. We look forward to hearing from you.
Thank you, Green Dot Corporation
It truly saddens us to hear you’re unhappy with our services. Let us help! Please contact us at your earliest convenience through the number on back of your card. We look forward to hearing from you.
Thank you, Green Dot Corporation
Apr 20, 2017
I am on hold now as we speak and it has been over an hour for holding time and a guy answered the phone and then said he was going to transfer me to someone thirty minutes ago. The worst On hold for a prepaid card for over an hour and I never had to go through this with a traditional bank this is horrible and I am pretty upset I am actually still on the phone only if I really didn't need to get a hold of them for fraudulent charges but this is so so so so so bad right now that I have been on the phone this long as we speak. I have been on hold so long I had nothing but time to sit down and write this review while I am still waiting on hold for customer service… show more
11/10/17
Hi,
It’s always disappointing for us to hear that any of our customers are unsatisfied. We would appreciate it if you gave us a chance to review your account and find a way to make things right. Please contact us through the number on the back of your card for further assistance. We look forward to hearing from you!
Thank you, Green Dot Corporation
It’s always disappointing for us to hear that any of our customers are unsatisfied. We would appreciate it if you gave us a chance to review your account and find a way to make things right. Please contact us through the number on the back of your card for further assistance. We look forward to hearing from you!
Thank you, Green Dot Corporation
Mar 17, 2017
The card is not secure. Someone stole 2000.00 from my card and walmartmoneycard still has not resolved this 17 days later and told me I would just have to wait. I will never use them again.
11/10/17
Hi,
Thank you for taking the time to communicate your concerns with us. We’re sorry to hear that money was taken without your consent. We want to assure you that it’s always our number one objective to protect our cardholder’s interests from any sort of fraud or account compromise. We look forward to hearing from you!
Thank you, Green Dot Corporation
Thank you for taking the time to communicate your concerns with us. We’re sorry to hear that money was taken without your consent. We want to assure you that it’s always our number one objective to protect our cardholder’s interests from any sort of fraud or account compromise. We look forward to hearing from you!
Thank you, Green Dot Corporation
Feb 14, 2016
I would give no stars if i could. The company canceled my card without my knowledge when i called to find out why my card was declined the only response i got was sorry you have to wait 10days for your replacement card...what am i supposed to do for 10 days and i cant access any of my money. As soon as i get my replacement card i am taking all of my money off and going to a normal bank… show more
11/01/17
Hi,
Please contact us at your earliest convenience through the number on the back of your card, so that we may be able to better assist you. Our Customer Service department is available 24/7.
Thanks, Green Dot Corporation
Please contact us at your earliest convenience through the number on the back of your card, so that we may be able to better assist you. Our Customer Service department is available 24/7.
Thanks, Green Dot Corporation
Dec 27, 2015
The Walmart prepaid card works just like any other prepaid card. I've used it in stores, online and to pay bills and never had any problems. Activating it was simple, all I needed to do was call. There is a monthly fee, as well as an ATM fee. However it took a while to get my card sent to me, and customer service is pretty much useless.
Dec 27, 2015
The Walmart prepaid card is just as usable as any other prepaid card. There is a monthly fee that is subtracted every month, so if you don't use it regularly then when you reload, you could have a negative balance. The customer service is very good and timely. The agents are knowledgeable and very helpful. The fees to purchase and reload are slightly lower than other prepaid cards. The online banking features are quite nice too. I use this card mostly for online shopping, I feel more secure using it online.… show more
Dec 22, 2015
I got this card as a gift from my friend. Activation was simple as I only had to make a simple call. I spend using this card just like using any other VISA card. There is a montly fee for every month that the card is active so you would want to spend the balance as soon as possible. Overall, if you intend to spend the entire amount during one billing period, this card works just as well as other VISA cards.… show more
Sep 02, 2015
#1 - No Customer Service. If you have a problem, you are out of luck. It takes approximately 10 minutes to get a live person on the phone and then they are usually hard to understand. I have never been able to speak to a supervisor and every customer service rep I have talked to has been RUDE. The last customer service rep actually told me that if I didn't like it find another card.
#2 - Excessive authorizations and holds. Buying gas? Expect that a hold for the amount of your purchase to held for 10 days. Hotels? 2 weeks. You want to Dispute a charge??? This will mean your card is canceled and your funds will be unavailable until you receive your new personalized card and activate it. That could be 2 to 4 weeks.
I ordered one card online. I waited 2 weeks, when the personalized card did not arrive, I called and the canceled that account to send another card. So I could not use the funds deposited on the account AND they charged me $2 to send another card. A few months later I ordered a second card for my son. After 2 weeks, I reported that the second card had not been received, AGAIN they locked the funds in the account. 2 weeks later I receive another card with MY name, not my son's, when I called to resolve the issue, same thing happened again. It took 4 weeks to get it straight and I could not use my card the whole time. (Or the money direct deposited from my job.)
So my advice is go to a credit union. In my 8 years of work experience of handling bank card disputes, they usually work with you the most, and have fewer charges.… show more
#2 - Excessive authorizations and holds. Buying gas? Expect that a hold for the amount of your purchase to held for 10 days. Hotels? 2 weeks. You want to Dispute a charge??? This will mean your card is canceled and your funds will be unavailable until you receive your new personalized card and activate it. That could be 2 to 4 weeks.
I ordered one card online. I waited 2 weeks, when the personalized card did not arrive, I called and the canceled that account to send another card. So I could not use the funds deposited on the account AND they charged me $2 to send another card. A few months later I ordered a second card for my son. After 2 weeks, I reported that the second card had not been received, AGAIN they locked the funds in the account. 2 weeks later I receive another card with MY name, not my son's, when I called to resolve the issue, same thing happened again. It took 4 weeks to get it straight and I could not use my card the whole time. (Or the money direct deposited from my job.)
So my advice is go to a credit union. In my 8 years of work experience of handling bank card disputes, they usually work with you the most, and have fewer charges.… show more
Aug 29, 2015
This card is not convenient at all. Friday was my pay day and my funds said "pending" all day and night. Which is bullshit because I could've picked up my check at 4AM or even THURSDAY instead of waiting. It's Saturday and my shit is still not in there. Their direct deposit sucks and I read on their site that the money can get deposited "at different times"...what the.....
Jun 09, 2015
I recently made a purchased online with a major merchant on June 5, 2015 and since that purchase I have not had access to any of my money. My account has been frozen and I have called customer service for several days now to override this issue and no has helped me. I have been lied too by numerous customer reps and supervisors giving me the run around on when I will have access to the rest of my funds. They blamed the merchant and stated that it had something to do with a reversal payment and I made a purchase. I contacted the merchant's customer service and they explained to me that nothing was showing pending or reversal on their end. I could not go to work today because I have no gas in my car and no food in my home to feed my family. I am currently pregnant and I explain this to customer service of Walmart Money Card and they could not help me. They told I would have to wait until June 16th to access my money again because it takes up to ten calendar days for everything to clear when something like this happens and there was nothing they could do to override and release the rest of my funds to me. This has come at a very critical time in my life because I am the main financial supporter of my family at this time. I STRONGLY DO NOT RECOMMEND THE WALMART MONEY CARD TO ANYONE!!!!!!!!!!!IT IS A HOKES!!!!!!!!!!!!!!!!! I have to not find a bank change my direct deposit and never use this card NEVER EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… show more
Jun 08, 2015
I like the idea of using a prepaid debit card when on vacation because I can leave my real bank cards at home or in the hotel safe. I like Walmart in particular because Walmart is a reputable company and I know I can always reach their customer service if I have any problems. The monthly fee is actually a lot lower than my monthly bank fee and the card is accepted anywhere that accepts Mastercard. They also have a feature that allows me to transfer money directly from my bank account so I can load as much as little as I need for the day without worrying about financial ruin if it is lost or stolen. The only downside to the card is that it has a $2 ATM transaction fee. This means that if I need to get cash off the card, I will most likely be out of $4 or $5 because not only will Walmart charge me $2 but in all likelihood, the ATM will also have a service charge.… show more
May 30, 2015
i stopped using my regular credit card when fraud occurred & someone made purchases on my card online.thankfully the bank flagged it & took off the charges, closed the acct & sent me a new one but now im wary of using it. now i use the prepaid card with just enough money on it to do the one time purchase i need at the time. debit cards have a worse problem. hackers can empty your bank account. and the hacking is getting worse. now i use cash for EVERYTHING & the prepaid when ordering online. yes, its a hassle (when i see something i want to buy online) to go to the store & load up the needed amt on the card but i rather do that then worry about someone stealing my funds.… show more
May 07, 2015
While it depends on what your needs are, the Walmart Prepaid Card is a great choice for a lot of people. It's prepaid so you don't need any credit, the fees are super low compared to a lot of other prepaid or secured cards (only 3 a month!) and besides the monthly fee and ATM fee (only 3 and 2 respectively!) there aren't any other catches or issues.
Easy to use, easy to reload, and super convenient it's a very good option for people without a bank account, or credit for a normal card or bank deal. It's not for everyone but it's a good card for a lot of people.
It's similar to those Greendot Prepaid Cards you see but with much less fees and easier to reload. It's a great prepaid card.… show more
Easy to use, easy to reload, and super convenient it's a very good option for people without a bank account, or credit for a normal card or bank deal. It's not for everyone but it's a good card for a lot of people.
It's similar to those Greendot Prepaid Cards you see but with much less fees and easier to reload. It's a great prepaid card.… show more
Apr 22, 2015
I dont think the Walmart Prepaid Card is that great of a deal. First off, I mean you have to make sure that the places youre going to use the card accepts Debit MasterCard. Even though the inactivity fee and cancellation fee seem pretty appealing, I dont like the fact that they charge you 2$ from the ATM. I mean I would keep a Debit card handy for emergencies. I would compare this to my Chase Debit card that I have at the moment, which doesnt charge fees like this one does. Yes, I do understand that because the card is not affiliated with any bank, there are going to be ATM fees, but again, instead of that hassle I would then stick to using cash, because a Debit Card, a Prepaid one, is technically cash. If I want to block off cash and not touch it at all even with the temptation to use it, I would put it on this card and then forget about it and it works out, because there's no inactivity fee. But if I need cash because they dont accept debit Mastercard, I need to find an ATM and withdraw money and lose 2$. I would rather use a credit card if I didnt have the cash or just use cash in general. I think it's a great deal for some people to use, namely those that might have bad credit, but then in that case, they would be sticking to cash anyway. I really dont see the use of this card. With the Chase Debit card I dont have any fees to worry about. So either I would get affiliated with a bank and open an account, or just stick to cash, I dont think the Walmart Prepaid Card is a good idea at all.… show more
Apr 02, 2015
The Walmart Prepaid Card isn't really that convenient. I don't see why a person would want to use this over their debit card. There's a monthly fee which I don't agree with, and I believe that it would make much more sense to have a one time activation fee instead. I mean its basically a gift card, so what are you charging me monthly for? If I were to ever purchase on of these cards it would be to give it away as a gift. I'm just not interested in this.… show more
Mar 19, 2015
The Walmart Prepaid Card just doesn't seem like a good value to me. For personal use, there's no benefit over using my own debit card. If I wanted to give it as a gift, I would prefer to use another company, such as VISA. The monthly fee seems ridiculous. I would much rather pay a one time activation fee (that's actually waved in some stores) like you do with a prepaid VISA, than have a monthly fee. What if I give it with $100 loaded, and the individual decided not to use it for a couple months? Three months later, they've lost almost 10% of the value of the card.… show more
Mar 04, 2015
The Walmart Prepaid card is no different from any other secured credit card. It is great for those who are trying to establish or improve their credit, but that's about it. It's basically a glorified debit card, but you get charged $3 a month. I closed my card immediately when a friend of mine had her taxes put on her Walmart prepaid card, and she was told there was a limit to what she could use each month. I never saw that in the fine print, so I don't know how they can get away with that. I will stick to my credit union and use my debit card for free with no monthly limits.… show more
Feb 27, 2015
Hate wal mart prepaid debit card. I went to the pump at a walmart gas station with money on my card. They allow me to pump 1.50 in gas and took a 100.00 out of my card...to approved card. The money was supposed to be put back to my card , but wasn't. Now they ammit the mistake but will not fix the error. Rent is due bills need to be paid gas in truck so I can go to work, but no they won't fix their mistake until next Friday. So I don't get to work for a whole week I don't eat I don't pay bills might be homeless soon.
They have no compassion no good business ethics. They might as well just stole money from a hard working man. When I log back on it said now I was 207.00 negative. WOW SO I CALL THEM back. GUESS WHAT? THEIR EMPLOYEE JUST SAY SO SORRY .WALMART IS LOST COMPANY IS RUN BY DISHONEST PEOPLE
This is a company that should be sue… show more
They have no compassion no good business ethics. They might as well just stole money from a hard working man. When I log back on it said now I was 207.00 negative. WOW SO I CALL THEM back. GUESS WHAT? THEIR EMPLOYEE JUST SAY SO SORRY .WALMART IS LOST COMPANY IS RUN BY DISHONEST PEOPLE
This is a company that should be sue… show more
05/01/15
I think it's time to fike a class action lawsuit. Nowhere do they tell you that if reversal is done they won't put the money back for minimum of 10 days.
Feb 17, 2015
After having bad experiences with regular debt cards I switched to the Walmart Prepard Card as my primary source of paying bills and everything else in between. I love this card because its free of every fee that comes from having a checking out, so your money stays with you! You can also withdraw money from any type of ATM all over the nation. It can also be used as a source of Direct Depositing from you employer so no need to travel to a bank or even Walmart to cash your check. Its that most hassle free card I'v ever had I'll defiantly be recommending this card to my friends and family.… show more
WalletHub is an independent comparison service.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not issuer’s responsibility to ensure all posts and/or questions are answered.
Last updated on: April 1st, 2019 at 16:10
Related Prepaid Cards
If you are interested in the Walmart MoneyCard Prepaid Card, check out the following prepaid cards as well:
WalletHub is an independent comparison service.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. When you click "Apply Now" you will be directed to the offering institution's website. In addition, keep in mind that actual rates and other information may vary for a number of reasons including the applicant's' creditworthiness and differences between an individual's situation and the criteria/assumptions used to generate the information displayed. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Offers originating from paying advertisers are noted as “Sponsored” at the top of this page. Advertising may impact how and where offers appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. Furthermore, offers have not been reviewed or approved by the offering institution. Information is displayed first and foremost to help consumers make better decisions.
Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. In addition, it is not issuer’s responsibility to ensure all posts and/or questions are answered.
Offer last updated: Apr 1st, 2019 at 16:10 ET