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1 Star Rating
We have several credit cards...SEVERAL different companies to deal with. This is the ABSOLUTE WORST card to have. We are business owners, so we juggle financial purchases on several different cards. We have had Capital One cards in the past so we figured, what the heck: Another card and benefits wouldn't hurt, and we needed some new kitchen supplies for our business (we're private chefs).
When I went to pay the first bill, it was one minute late, literally, the time stamp was 8:01pm. When I called the next day to try to get that late fee (that was assessed to the account for being one minute late) waived, stating that they could see the time stamp of the payment, they told me "Unfortunately because it's a new account there is no option for us to waive this for you". If you are even 1 minute late in paying your bill (that is due 8pm on the due date), you will be charged a late fee and no-one can help remove it. I KNOW FOR A FACT they can assist with these issues, but they refused to.
Capital One has been a staple in our home/business for over 10 years. I will NEVER use this card EVER again!!!! I will pay it off (as slowly as I can because it's interest free) and will NEVER EVER touch it again. I will also never recommend this card to anyone. I will continue to shop at WS because it's not their problem...There are BETTER cards out there that offer you way better perks. Don't fall for this trap. Pass on the Capital One WS card.
When I went to pay the first bill, it was one minute late, literally, the time stamp was 8:01pm. When I called the next day to try to get that late fee (that was assessed to the account for being one minute late) waived, stating that they could see the time stamp of the payment, they told me "Unfortunately because it's a new account there is no option for us to waive this for you". If you are even 1 minute late in paying your bill (that is due 8pm on the due date), you will be charged a late fee and no-one can help remove it. I KNOW FOR A FACT they can assist with these issues, but they refused to.
Capital One has been a staple in our home/business for over 10 years. I will NEVER use this card EVER again!!!! I will pay it off (as slowly as I can because it's interest free) and will NEVER EVER touch it again. I will also never recommend this card to anyone. I will continue to shop at WS because it's not their problem...There are BETTER cards out there that offer you way better perks. Don't fall for this trap. Pass on the Capital One WS card.
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