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1 Star Rating
If we could select a zero for this company we would. Absolutely the worst mortgage loan experience we’ve ever had. From poor communication amongst the mortgage officers handling our loan, to trying to swindle us on closing costs, and then to declining payment upon scheduling monthly automatic mortgage payments…this has absolutely been a nightmare of an experience. I wouldn’t recommend this company for your mortgage loans, ever!
Product: Alaska USA Federal Credit Union Mortgages
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Hello Sarah, we are sorry to hear about your recent experience with us and would like the opportunity to learn from it to improve future interactions for all members. We invite you to complete our feedback form located at https://www.alaskausa.org/service/contact.asp#ProvideFeedback. Once we receive it, we will have a member of our management team reach out to you.
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