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Really regretting picking them for handling my mortgage. Prepaid my property taxes for the year and they late 2 mos+ to reimburse my owed funds, causing me to fall a month behind on my payments. They were super prompt about reporting that to the credit bureaus though.
I first joined Centris for my home mortgage and my experience was so positive I have moved all other banking accounts to this credit union. The employees have always been extremely friendly, knowledgeable, and willing to go above and beyond to help (my loan officer was responding to my emails while she was on vacation). I had communication issues with my previous bank while with Centris I’m always able to speak with a very helpful employee immediately. On top of all of this they also maintain longer hours than most local banks, staying open until 6 on weekdays and 1 on Saturday.
I wanted to buy a home before our baby was born. Have the baby born into a stable environment sort of thing and not have to worry about landlords, apartments etc. I went to a big bank and the process seemed ridiculous! The house we had wanted was being sold by the owner so I didn't have the help of a realtor. The lady at the bank was rude and acted like I was dumb for asking questions! That's when I decided to give Centris Federal Credit Union a chance. The process was easy! They were helpful and gave me so much information. They never acted like I was stupid! I cannot thank them enough for treating me like a human!
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.