Chase is a big bank and they always attract customer with all these unbelievable incentives, but they don't get ** done. I am selling my home and my buyers are using chase thinking chase is a big bank, good rate etc. So 31 days into escrow, they still couldn't get the loan approval. All they tell us is they will get it done tomorrow, tomorrow and tomorrow. As a seller, I am purchasing another home which has been waiting for the fund from my old home to new home. Fees and fine from the delay were kicking it since chase has delayed the buyer's loan and we ended up paying tons of fee. They originally promised 15 days but they were so far off from the deadline. I will never go with chase or recommending anyone to go chase. This was one of the most frustrated experiences I have in my life so far.
This loan is old and should be removed from my report. It has negative information included that is hurting my credit score. Please remove it .
Chase was fast to close! I loved the process it was easy and quick. They helped me buy my home. I am happy to have a great property under my name
Loan itself was a great deal. The people involved at Chase were awful and were changing paperwork up to, and during, the signing. Our loan officer when out of town the day we were supposed to close and didn’t tell us. Nothing was ready. It was a nightmare.
They sold our loan to no name bank after almost 11 years with them and now they throw us like nothing happen ......................
Great service, professional and friendly loan officers that helped every step of the way with my home loan. I highly recommend Chase
I applied for a $75,000 mortgage with Chase. My credit score was 820. My assets were approximately 1 million dollars. The underwriting dept Controls the entire loan decsion process. They declined my loan. Terrible experience. If you want to secure a mortgage, I would seriously suggest using a small mortgage company.
very good offer. My initial mortgage and subsequent refinancing was very smooth with Chase. I would certainly use them again.This original company allowed me to pay with a credit card (which I have learned is uncommon), and allowed me to accumulate points.
Recently my mortgage was moved to Chase Bank and although I was skeptical at first it seems to be a good transition. I was previously with MetLife Home Loans and they had their advantages but the system in which I had to pay my bills left something to be desired. Now the transition had its hiccups, I could not sign up for bill pay through my checking account for some odd reason however after talking with customer service they were able to resolve this problem and the next day I was able to sign up. Ever since then things have been super easy. My notifications come on time. I can see everything through the website. There are no annoying separate windows that pop up when I need to pay a bill. The worst thing I hated about the met life system was the fact that sometimes it would forget my information and I would have to type in my routing and checking account number again. So far there have been no worries about this happening. I definitively like Chase. I may even get a checking account with them soon.
My initial mortgage and subsequent refinancing was very smooth with Chase. I would certainly use them again. There was a little pressure for me to get locked in when it seemed the rates were still going down but that was seven years ago. No issue on the refinance which was as easy as possible. The closing process was smooth for both but extremely easy on the refinance, as it should have been. I suppose my biggest complaint was the closing cost seemed to be a big mystery up until the day of closing for my officer. I feel he should have had a better handle on it. But in the end, it was right in line with what I was expecting. From an online perspective, Chase makes it really easy to pay and service the loan. You can also elevate your account status when all your accounts with them are from Chase. This makes many of the nickle and time charges disappear. Overall, I'm a happy client.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.