Loan itself was a great deal. The people involved at Chase were awful and were changing paperwork up to, and during, the signing. Our loan officer when out of town the day we were supposed to close and didn’t tell us. Nothing was ready. It was a nightmare.
They sold our loan to no name bank after almost 11 years with them and now they throw us like nothing happen ......................
Great service, professional and friendly loan officers that helped every step of the way with my home loan. I highly recommend Chase
I applied for a $75,000 mortgage with Chase. My credit score was 820. My assets were approximately 1 million dollars. The underwriting dept Controls the entire loan decsion process. They declined my loan. Terrible experience. If you want to secure a mortgage, I would seriously suggest using a small mortgage company.
very good offer. My initial mortgage and subsequent refinancing was very smooth with Chase. I would certainly use them again.This original company allowed me to pay with a credit card (which I have learned is uncommon), and allowed me to accumulate points.
Recently my mortgage was moved to Chase Bank and although I was skeptical at first it seems to be a good transition. I was previously with MetLife Home Loans and they had their advantages but the system in which I had to pay my bills left something to be desired. Now the transition had its hiccups, I could not sign up for bill pay through my checking account for some odd reason however after talking with customer service they were able to resolve this problem and the next day I was able to sign up. Ever since then things have been super easy. My notifications come on time. I can see everything through the website. There are no annoying separate windows that pop up when I need to pay a bill. The worst thing I hated about the met life system was the fact that sometimes it would forget my information and I would have to type in my routing and checking account number again. So far there have been no worries about this happening. I definitively like Chase. I may even get a checking account with them soon.
My initial mortgage and subsequent refinancing was very smooth with Chase. I would certainly use them again. There was a little pressure for me to get locked in when it seemed the rates were still going down but that was seven years ago. No issue on the refinance which was as easy as possible. The closing process was smooth for both but extremely easy on the refinance, as it should have been. I suppose my biggest complaint was the closing cost seemed to be a big mystery up until the day of closing for my officer. I feel he should have had a better handle on it. But in the end, it was right in line with what I was expecting. From an online perspective, Chase makes it really easy to pay and service the loan. You can also elevate your account status when all your accounts with them are from Chase. This makes many of the nickle and time charges disappear. Overall, I'm a happy client.
Our mortgage was sold to Chase about a year after we moved into our home. It turned out to be a blessing in disguise. Unlike the original holder of our mortgage, Chase kept us informed of all information dealing with our account. We received prior notice when there were changes with our payments due to escrow account changes. Each escrow notice came with a detailed, easy to understand breakdown of each deposit and withdrawal from the account. Chase also offered chances for us to skip a payment but we never took advantage of these offers. Overall, having Chase hold our mortgage has been a good experience.
When I first applied for a mortgage, it was with a company that (I didn’t realize at the time) sold mortgages to other companies. This original company allowed me to pay with a credit card (which I have learned is uncommon), and allowed me to accumulate points.
My mortgage was sold to Chase, and they don’t allow credit card payments, which is the only reason for a 4-star review instead of a 5-star review. Aside from the upsetting ~$10 fee for paying with a credit card, Chase gave me no troubles with my mortgage. I was able to pay online with a bank transfer for free, which saved me the hassle and cost of postage every month.
Overall, I had a pleasant experience with them, but just be careful about the nickel-and-dime tricks that all banks use.
I had a mortgage with Chase Bank for about 8 years. They were not the original owner of the mortgage so I can not accurately describe how helpful they were with applying. I can say that once they obtained the mortgage the maintenance, paperwork, and paying of the mortgage was very simple. The online site for Chase allowed me to get all access to my mortgage any time I wanted. If I had any questions a simple click and I was talking to a representative online who was always knowledgeable and helpful. All documentation of the mortgage I ever needed I could get online or order and have within 2-3 days. Their service was always quick and easy. If we had more banking locations of Chase near us I would highly consider switching my full banking to them, but at this time location is an issue. I would highly recommend working with them due to their professionalism and ease.
Generally, you can try to negotiate a lower interest rate. Please call 800-848-9136 for more details.
If you are interested in applying for a 7 year adjustable rate mortgage, the APR is 3.416%. Please find more details here: https://www.chase.com/mortgage/mortgage-rates.
Yes, you should first get pre-approved. Most real estate agents and sellers will reject your offer without a pre-approved mortgage. For more information on Chase’s mortgage products please visit: https://www.chase.com/mortgage.
Please visit the following link to calculate your custom rate and payment quote: https://apply.chase.com/mortgage/CRQ/CustomRateQuote.aspx?LoanPurpose=p.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.