If you are an authorized representative of Coastal Federal Credit Union, please contact us to have your products included.
CFCU ( loan officer Jill Levine) is horrible bank; i have applied for a loan to buy a new house after i sold my old house that i got it through them and i have been with them for almost 10 years with excellent payment history; they pre- approved my application after i gave them all information they requested accurately. They had me sign a contract with the seller based on that pre-approval letter, and i spent about $6000.00 as deposit to the seller and closing cost. then after very long process and only 2 days left to the diligence date to expire, they revoked my loan approval for very stupid reason , while i already gave them all information from the beginning.
Applied for a mortgage pre approval online and did not get any information on the status for 4 days. Terribly slow service decided to go with another lender because of how slow they are with this process.
We wanted to do our lending with a credit union that is local to the triangle area. Coastal Credit Union is just what we needed. Lots of attention to detail. We didn't feel rushed during any part of the lending process. We also were kept updated with any updates. We did not have to wait on their part to get the home we wanted. They are an excellent credit union and I know not everyone can get service from here but I would try to use them for any financial services.
Coastal Federal is great, especially in the customer service department. When my wife and I showed up to speak to someone about potentially refinancing our home, the two secretaries at the front desk greeted us warmly, offered us cookies (why can't every bank ever do this??), and pointed us to a place we could get some drinks as we waited. When we met with the woman we had an appointment with, she was human. She was laughing and joking with us and treating us as fellow human beings as opposed to just customers. And then, when it came time for us to make a decision, she recommended that we *not* refinance because it wouldn't really be saving us money. She put us and our needs above her own and her bank's. Coastal Federal is amazing!
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.