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2 Star Rating
The initial purchase transaction went OK. We got a very low 3.125% fixed rate in August 2017 and I don't have much complaints about that. We did not quite get to 20% down, so we pay about $33 PMI for the first 21 months of the mortgage. The PMI will fall off automatically without a refi once we get to a certain level of equity based on the purchase price.
TL;DR: Our loan officer called me up a year after the purchase and tried to scam me with a refi loan that would cost more now, probably more for the next year, and definitely more after the next year. She didn't listen to me at any point in the conversation, or she did listen to me but she just has a low opinion of my intelligence.
A year later, the One Nevada CU loan officer who helped with the purchase called to let me know that the home value had risen and that a refi could remove the PMI. I explained that we only pay $33 in monthly PMI and we have less than a year to go. The cost of the refi transaction couldn't possibly be less than the $330 in total future PMI. That's not even enough for an appraisal, much less a credit check and bank loan fee. The loan officer wouldn't give up though. She pointed out that the $33 in PMI could go to the principal instead. I tried to explain that even if the refi were 100% free, the short term PMI savings would be wiped out by paying higher interest since rates have risen. And after July 2019, we would be stuck with the higher rate for the life of the loan, much more expensive than a year with PMI. I don't think I got through to her why this was such a bad deal, or maybe she didn't care.
It just goes to show that a credit union won't hesitate to rip off less gullible consumers just as many of the larger banks have been doing. It's more than a little disappointing.
TL;DR: Our loan officer called me up a year after the purchase and tried to scam me with a refi loan that would cost more now, probably more for the next year, and definitely more after the next year. She didn't listen to me at any point in the conversation, or she did listen to me but she just has a low opinion of my intelligence.
A year later, the One Nevada CU loan officer who helped with the purchase called to let me know that the home value had risen and that a refi could remove the PMI. I explained that we only pay $33 in monthly PMI and we have less than a year to go. The cost of the refi transaction couldn't possibly be less than the $330 in total future PMI. That's not even enough for an appraisal, much less a credit check and bank loan fee. The loan officer wouldn't give up though. She pointed out that the $33 in PMI could go to the principal instead. I tried to explain that even if the refi were 100% free, the short term PMI savings would be wiped out by paying higher interest since rates have risen. And after July 2019, we would be stuck with the higher rate for the life of the loan, much more expensive than a year with PMI. I don't think I got through to her why this was such a bad deal, or maybe she didn't care.
It just goes to show that a credit union won't hesitate to rip off less gullible consumers just as many of the larger banks have been doing. It's more than a little disappointing.
Product: One Nevada Credit Union Mortgages
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