SEFCU Mortgage Rates

Absolutely atrocious. Worst bank I've ever used. Their website is terrible. Customer service is somehow even worse. Opposed to most credit unions, when given a choice, they make policies which benefit their bottom line instead of their customers. Worse than any commercial bank. I've had minor issues which have taken a dozen times contacting them to get it resolved. I'd avoid them at all costs.

The process was very simple and I was happy with the outcome. The staff was very thorough, complete, and curteous. Everything worked out great.

This is the first time i have done business with sefcu mortgage services and wow i am impressed my loan officer was Linda Deluke and she was available for any questions i had at anytime i mean on holidays late nights if i emailed her i would get a response in such a quick manner. She handled all my paper work and advised me to the best of her knowledge to get the right interest rate and terms for my loan i gotta say she was great and i would always be doing business with sefcu because of outstanding courtesy and customer service that was offered to me. Thanks sefcu and to Linda Deluke

My husband and I have nothing but praise and good things to say about Jan and all of the employees we dealt with at SEFCU! When we moved to New York and started our home hunting, we wanted to get a pre-approved in a quick and easy manner with a minimum of hassle. My husband's employer had recommended SEFCU, and we contacted them. We have been through this process several times before, and while it's never been horrible, it's never been a good process. But Jan got things rolling right away, gave us all the necessary paperwork and items we needed, and we were able to simultaneously look for our home while the approval process was going on. She kept us updated every step of the way, and we were able to find and be in our home in a very short amount of time. I highly recommend SEFCU for all of your banking needs, but especially the mortgage process.