If you're planning to apply this card give yourselves good 2 months . I applied online over 40 days ago, and then kept checking on website if the card got processed, but the status remained the same. CC Executives(Security Tean) are extremely rude people. Nobody informs you if they need more documents or why the processing is on hold - the onus to find this all out is on you (after waiting on call for atleast 50 min every time to be connected to Security Team). CC Execs in Security Team make you believe that they don't need your business, it's your will to go with Barclays so keep waiting & bearing "We are what we are" attitude.
They have no tracking of documents unless they're picked up. They ask for 7-10 days of document processing time, but it took 15 business days before they picked mine up. And even then no one bothered to inform the status while picking up & then subsequent objection.
My score is 800+ btw, and qualify for their so called "Elite" card in all respect.
After 7 days into applying the card, the status changed to "At this time we can't issue you a card". Upon calling Customer Support and waiting for 50 mins on call, I was told they want some more documentation (Where was it notified ??) and that they only accept mails to PO Box.
Sent my docs, and called up to confirm every 4th day, there was no update for next 20 days.
And then I call up again to be told that the documents were processed 4 days back and they need more documents .
And.. when I send the documents I will again be put in line, and documents will be processed after 7-10 (actual 15) days!!
Good Luck with your card.. I've cancelled my application & am never going back to Barclays again..… show more