Couple times I have been charged a late fee because they've failed to send me statements even after I've changed my address and everything after I've moved.
They don't send any notifications via email (like all other credit card companies do) and expect you to know when to pay by especially when I didn't get a physical copy of the statement that I was supposed to get. They would just sit there for months and keep adding late fees and interest until you realize somehow that you have a payment to make. (I NEVER pay late for my other credit cards)
They really have a communication problem when it comes to collecting bills, or maybe they're doing it on purpose to mess up your credit and collect more money by charging late fees.
After these couple incidents, I've changed to paperless statements and I'm really hoping this would work out better for me.. but.. I will probably not make a Victoria's Secret purchase with their card in the future.… read more