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When I first moved to Jacksonville I decided I should get a new bank account because my other accounts were charging some high fees that I really had no interest in paying. I signed up with BB&T and within a week I had a new debit card and was using their services. They have always been very fast and very helpful. I made the mistake of leaving my debit card in their drive up ATM one time and within minutes they had left a message on my cell phone and my home numbers telling me they had my card at the local office and I could come by and pick it up. This saved me so much time and effort of ordering a new card and then waiting to have it delivered. Their staff at the Fleming Island location is very caring and they look out for my best interest which means a lot to me.
Bank of America has been my bank for coming up on 10 years. I started with them when they were one of the only banks in my area and I have been with them through every major financial change in my life. With both my checking and savings account they are very helpful in securing my money and for that I'm forever thankful. A few months ago they alerted me before I could become the victim of identity theft when I used my debit card at a gas station. They called me up and asked if I just bought over 300.00 dollars worth of gas and of course I did not so they put a stop to that transaction and I had my new debit card in a few days. This was all while I was on vacation and I wouldn't have found out about it until I returned home. This alone has saved me countless hours of wasted time and wasted money, thanks Bank of America.
I've had many other bank accounts in the past and I thought they were all the same that is until I opened an account with Union Bank. My friends and I agree that this is the best bank on the market right now. They aren't money hungry and greedy like the major banks that want to nickel and dime you for everything. Union Bank actually cares and that makes all the difference in the world to me. I started out just using this bank for some simple transactions and now I'm converting everything to run through this bank for ALL of my banking needs. I love UB and I cant imagine my life without them.
I really enjoy Wells Fargo for their simplicity. Everything I need is available online which makes really easy for me. If I do need to go to a branch location, the staff really cares about my account and well being in general. I highly recommend Wells Fargo.