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I'll be honest: I had never heard of CNA before opening my new business location. They were the ones who had been offering insurance for the tenants before me, and it seemed simple to contact them to continue the service for my new business. The process was super easy: just a few questions about the business and what risks are associated with it. They were very helpful getting my new account set up, and were able to answer my questions without resorting to a handbook or manager. My mind is at ease knowing that at least this aspect of the grand opening is covered! Thank you CNA for making my life a little easier when it's at its most hectic!
I just opened a new location for my business, and decided to go with Umpqua to handle the day to day financial stuff of the store. From the moment I stepped in I knew this was the place to go. I was greeted by multiple people, and setting up the account was super easy. There was no problems adding in my credit card machine for merchant processing, nor did they blink when I connected all of my online services to my account! There's only a week before we open, and my time is super short. I'm just glad that Umpqua was there to handle my banking needs, so I can concentrate on getting the doors open! Thanks Umpqua!!
I simply can't say enough good things about the people at IQ. From the moment I walked into the door to compare their services, I felt like I was already a valued customer. Setting up my CDs was simple, and they walked me through all the financial lingo that leaves my head spinning. Although the interest rate isn't great, that's much more a matter of the economy than IQ itself, as their rate was still competitive against other banks. I would highly recommend anybody in the Vancouver area stop in to check out what IQ has to offer. Even if you're not shopping for a new place to handle your money, you may be surprised at what you find!
When I still lived in Evansville, I banked with Heritage Federal Credit Union for a couple of years. During that time, I never had any problems at all that weren't quickly and satisfactorily handled by their staff. The terms on the account were easy to understand, I didn't feel like I was getting hit with a bunch of 'surprise' fees, and in general it was one of the best banking experiences that I've ever had. If you're in the Evansville area and you're looking for a new place to take your banking business, I would seriously consider Heritage Federal. You'll be seriously glad that you did!
My very brief affair with Wells Fargo lasted only a couple weeks, and left a bad taste in my mouth. Setting up the account was no problem, although they sprung a minimum deposit on me late in the process. Whatever, I can handle that. Well, I deposited my first paycheck on a Tuesday after work. I wrote a check that Friday. Imagine my dismay when my paycheck didn't clear until the NEXT Tuesday, conveniently right after my Friday check had gone through, costing me a overdraft fee. When I went to complain about it, the customer service staff was rude and condescending. I closed my account that day and have never looked back. I'm happy with my local credit union now, and feel sorry for anybody still dealing with Wells Fargo.
I have my car loan through Cascade Federal, and have nothing but good things to say about the company and the people who work there. Getting my loan was a streamlined process and I didn't ever feel like I was just a number like I used to at my old bank. The terms of the loan are very fair, and the staff is always there to answer any questions that I have. I haven't had any serious problems yet, but I marked a 5 on resolution; I have no reason to think they would be anything but amazing. If you're looking for a local credit union in the northwest because you're tired of one of the mega-banks, I would give Cascade Federal a try!
If you're in the Pacific Northwest and thinking about moving where you have your money, I would strongly recommend you take a look at Unitus Credit Union. The big banks were just bleeding me to death with fees, but changing stopped all that. Now I don't get hit with ridiculous fees and charges, and my money is still just as accessible as before! I'll never go back to the big banks after trying out Unitus! The staff is helpful and friendly, there are locations on the way no matter where I'm going, and it feels good to have money in a local business! Try them out and you won't be disappointed.
I am so happy that I finally moved my money away from the big national banks and into Columbia Credit Union. Now I don't get hit with any outrageous fees for services that should be free! My experience with Columbia has been so good that I just shake my head every time I see people walking into one of the big banks now! The tellers are so friendly that I actually look forward to stopping in to do my banking, instead of just trying to zip through the drive through. I would recommend Columbia to anybody who has access to them! You'll never miss that big bank, guaranteed!
If you're sick of the big banks like I was, you should consider moving your money into a credit union. They are generally more locally owned, and have different financing rules than big banks. In the case of OnPoint, they have been GREAT since I switched away from big bank Chase. I no longer get nickel and dimed with all sorts of outrageous fees, and the customer service couldn't be better. They knew my name after only a couple of visits, and have always been super friendly. I gave them a 5 stars for problem resolution, but I haven't had any problems at all yet. (That's worth 5 stars to me!) If you are in the Oregon/Washington area, and are looking for a new place to keep your nest egg, I would HIGHLY recommend giving OnPoint a look. I couldn't be happier!
I used Allstate for years when dealing with my car insurance. I found that the major thing that they have going for them is their amazing customer service. Whenever I had a problem, they were right there to make sure that everything was progressing smoothly through the claims process. However, there was an incident which caused me to switch. I awoke one morning to what appeared to be a baseball bat caused indention in the side of my car. The customer service people were great, but the company itself forced me through so many hoops and forms, I decided to just switch. It's worth noting that I did eventually get my car repair paid for, it just happened a lot slower than I would have liked. I would recommend using Allstate, as long as they have competitive rates in your area.
I currently have American Family Insurance for my home and I have never had a single problem in the many years that I have been dealing with them. Their customer service is great and they are always available if I have a question with my bill or a question about additions to my service. Thankfully, I have never had a disaster in the home, so I can't really speak to that aspect of their business, but if my experience is any indication, they should be great at that too! I would recommend American Family Insurance to anybody who is looking for insurance where it is available. (I am in the Pacific Northwest)
I have had Geico for a few years now, ever since I changed over from Allstate. I'm so glad that I did! I saved a bunch when I switched because of my good driving record. When I did get into an accident last winter, I had ZERO problems with Geico, from the original claim all the way up until receiving my check. My rates are still great and the customer service seems to be steadily improving as they get more customers and add more options for bundling. I would recommend that anybody who is in the market for car insurance check out Geico to see if they can do as much for you as they did for me!
I have my extra money stashed away trying to earn more money with Riverview, and I'm very happy with the service that I get. I get reports regularly about the status of my money, and whenever I have questions, they are always easy to get ahold of. The fees and percentages are fair, and I am glad they explain things so that I can understand. I don't have much experience with investments or anything, so it's nice to be able to have a bank that I can trust to handle all of that for me. I would recommend them highly if you are anywhere near the area!
I just recently moved, and it happened to be next to a Sterling Savings bank. I'm a huge fan of convenience, so I decided to stop in and see what they can do. I was very impressed with the application process, it was simple and only took a few minutes. Some of the terms were in bank-speak and a little hard to understand, but that's to be expected from any bank I think. Within an hour, I was able to open an account and make a opening deposit. The staff was very friendly and helpful in helping me set up my account, and I look forward to having an account at Sterling Savings!
I used Bank of America for my small business checking account, and was very happy with their service and fee structure. I rarely had an issue with my account, and when I did it was always cleared up quickly. They were able to handle all of my credit card transactions, and I never felt as if I were getting screwed by the bank. That's a rarity these days in banking. Best of all, they had branches near both my business AND my home, so no matter where I was or where I was going, it was always easy to stop in and make a deposit. I would recommend a BoA account for anybody who's looking for a small business account with a great bank.
I had a Wells Fargo checking account for a little while, and was pretty underwhelmed by their service. It wasn't often that I had a problem that needed to be resolved, but when I did it took an unacceptable amount of time and effort to finally get it resolved. Simple things like check deposits would take a long time to clear, and they would always try to get any type of fee or charge from me that they could. I canceled my account fairly quickly, and have never been upset with that decision. This was a couple years ago, so it's possible that they have changed their policies lately, but I would look long and hard at the fine print before trusting your money to Wells Fargo.
When I moved last year, I switched from Chase bank to Ally. I have never been happier with a bank in my entire life than I am with Ally. They are an online only bank, so there are no branches to walk into, which is only a slight problem for me. They offer interest on their free checking accounts, which is great. Because they don't own any ATMs themselves, they offer refunds on ALL ATM fees from ALL ATMs! They also have Ally Perks, which gives you automatic cash back on certain purchases that rotate once a month or so. I haven't had any problems with any fees or hidden charges in the entire time that I've been banking, which is SUCH a welcome change from my past experiences. On the rare times that I've accidentally overdrawn, they don't even charge a fee if you deposit quickly once you realize it! If you still get a psychical paycheck, you have the ability to scan it and deposit it via the internet, many times having the money available the very next day. They are quick to process online payments such as Paypal. I am so happy with Ally that I haven't even considered switching back to a traditional bank. If you're tired of the games that banks play, give Ally a shot!
I banked with Chase for a few years after they bought out Washington Mutual where I had an account. The transition to Chase was seamless, I didn't have to do anything. However, once my account was set up and running, I began to have problems. Although the people working at my branch were the same, suddenly they had much less leeway in how they handled my problems. Fees and charges started coming from nowhere, hidden behind a vague 'it's policy'. On the plus side, the online banking was quick and easy, the tellers at my local branch were always friendly. The day to day operations were top notch, as long as I didn't have a problem. However, once a problem cropped up it was tough to actually get through it without waiting on hold for an hour or more, and going outside the local branch for help. I was finally forced to switch banks, and to be honest I don't really miss anything about Chase except the friendly people helping me in my local branch.