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The Priceline credit cards terms are on par with most other major credit cards. The APRs charged as well as the foreign transaction fees are average. There does not seem to be anything intriguing or exciting about this credit card that would make me want to apply. However, if I was a regular user of Priceline's website, I would be the first in line for this card!
I absolutely love Travelers Insurance. My favorite thing about them is that they have rewarded my husband and I for staying with them for over 7 years with massive discounts on the premiums that we pay every year. Additionally, the rates they provide us in general are really competitive to the other companies on the market. I also enjoy the fact that our agent is available by email late into the evenings, which is when my husband and I usually want to or need to ask questions about our policy. Our agent even wrote me back at 8pm one night when I asked her a question about our deductibles! I'll take that kind of service any day!
This was the first credit card I ever got, and one of the best things was the crazy low rate the Citibank was able to give me on the card. Not a bad way to say, "Welcome to the world of credit! Enjoy yourself!" The ThankYou rewards associated with the card have been up and down, and I think finally the have the program down to a science. My favorite reward that you can get is a statement credit for $50 or $100! Nice! I know some people would prefer the cash, but I would prefer to just not have to pay that portion of the bill! Customer service for the card is okay, and most of the time the representatives I speak with are decent, but they're really not too eager to help you with your problems. Why should they? It's the bank's money, not yours. Needless to say, this card is okay, and it's been moved to my "backup" credit card, in case something happened to one of my regulars. Not a bad card, but not the best there is.
I absolutely love this credit card! One of the main reasons I opened it was that I got a promotion for 30,000 AA miles after I spent $750 in purchases on the card. Considering my husband and I were in the process of redoing our closet, this was not going to be a problem at all. I love the tie-in also to American Airlines, as they are my favorite airline to fly, so what better way to treat yourself than with some airlines miles for buying that pair of shoes you really want? I'm getting close to being able to buy my husband and myself a ticket to somewhere in the USA. It's nice to get rewarded for buying stuff!
I have to say first of all that a portion of why I still bank with SSFCU is they are where I had my first bank account when I was 8, and there's a certain nostalgia associated with keeping accounts with them. SSFCU is actually pretty good when it comes to basic banking needs (deposits, balances, cash withdrawals, etc), but when it comes to other issues, it starts to get a bit ridiculous. I needed a stop payment removed from a check, and their solution: Come into the bank or FAX us a letter requesting the removal. My other banks let me call and take a verbal request. When I changed my name legally due to marriage, I was advised at the branch that my debit card would be automatically mailed to me, but it never arrived. I had to call and request a new one be sent, and on top of that they reset my PIN without my request. Oy! The other reason why I am starting to be dissatisfied with SSFCU is their extremely conservative attitude towards loans. Like I stated, I have been a customer with them since I was 8 (I'm almost 30 now). Up until a few years ago, I was careful with my credit and actually did not have a credit history yet. I have high balances at SSFCU, but they advised me that they could not give me a car loan. End of story. I had more than enough in my accounts to cover the amount of the loan, but they wouldn't budge. No thanks.
Progressive was the car insurance I had when I was in college, and I have to say, they were perfect for that time in my life. One of my favorite things was their crazy low costs, which was great as a full time student working 16 hours a week. Money was tight, but Progressive made it a little easier. As a stupid college student, I got myself a couple of tickets, and luckily my Progressive rate didn't skyrocket, and they kept me as a customer too! Whew! I love their website too, as it's extremely easy to use, especially when you're in a hurry and need to get a policy set up during the 30 minutes you have free between classes and studying.
I love Nationwide insurance! The only reason I stopped carrying them was I got married and joined my husband's car insurance policy. Nationwide makes everything that you need available to you online, which I absolutely love. Starting my policy took less than 10 minutes, and the rates they quoted were extremely competitive and just what I needed as a single working woman with bills to pay. I loved how simple everything was! I had to file a claim when my neighbor accidently backed into my car, and the process was very easy, which was appreciated during this extremely awkward situation (we are friends with our neighbor, and this was embarrassing for them). Nationwide got the entire claim processed within a matter of a week at most, and they found me a top-notch repair shop that I would gladly do business with again (hopefully I won't have to, though!). My only complaint was that the rate they quoted when I got married was too high for our family and the number of vehicles we had, which is why I left them. Hopefully, some day I'll be back as a customer!
I had a checking and savings account with Citibank for about 4 years, and the products and services they provide don't strike me as being anything that another big bank couldn't offer. Their customer service is average, and the customer service reps don't really go "above and beyond" to help me with issues, which I would expect as a high net worth client with a bank. To be honest, I would expect that with any bank. I had to constantly probe representatives for options to my problems, rather than have them proactively offer them to me. Furthermore, it's fairly obvious that sales is a high priority for the bank versus service, as 90% of the time when I called, I was offered the opportunity to apply for a line of credit for overdraft protection. No thanks, Citibank. Rising fees and lack of quality service eventually led me to close my account in 2011.
I absolutely love my American Express card! I love the customer service that the company provides whenever you call, and I love that when I upgraded from my Gold to Platinum card, they prorated the annual fee (and even gave me back a little bit as a "thank you.") One of my favorite things about the card is the sense of security I have whenever I travel with it, as I know that American Express will take care of me if something bad happens with my card. I love that I can get access to the Admirals Club with American Airlines as a perk for this card. When I travel, I like to be in a quiet, relaxing place before I get on my plane. Also, I love the "Destinations" magazine you get with your Platinum card, as I love to read about traveling and culture in general. If I had to get rid of all of my cards except for one, I would keep my American Express card hands down!
I used to avoid big banks, until my husband convinced me to open an account with Wells Fargo. His family has been doing business with them since 2001, and now I understand why. While their rates are not as high as they could be (but hey, what bank has decent rates these days), their customer service is the best I have seen. I can contact my personal banker with issues, and they are resolved within the hour. If she can't resolve them immediately, she gives me a clear idea of how long it will take. The most recent issue I had was when my husband and I went in to open a safety deposit box. Something in the system glitched, and his information ended up as my information (date of birth, social security number, everything). Unfortunately, this meant that I could not sign in to my accounts online, as Wells Fargo's online banking is driven by your social security number. I contacted my personal banker, and she told me that she would get it fixed ASAP and call me back within 24 hours. The next day, at EXACTLY 24 hours, she contact me, and the problem was fixed. I've had issues with other banks' online system that took days, even weeks to fix, and this issue made me promise to always stay with Wells Fargo. Their associates are attentive, caring, and always want to fix the problem ASAP.