+ 100% FREE
+ Unlimited Credit Reports
+ Unlimited Credit Scores
+ Credit Monitoring Protection
+ Credit Improvement Tips
+ Automatically Finds Savings
No credit card needed
I love ING Direct! My husband and I opened checking and savings accounts with the bank and have not regretted one day. The crediting interest rates are higher than brick and mortar banks which is a plus. Also, you can have joint accounts just like with a brick and mortar bank. This is great because now my husband and I keep our savings for trips with ING Direct. We also like that we can transfer money immediately from across different ING accounts. Also, it is possible to transfer money from brick and mortar accounts to the ING Direct account. I like that now they offer checks and it is possible to do a direct deposit into my ING account. This is great because I put part of my paycheck into ING. I would definitely recommend this bank to other people!
I opened a checking account with Busey Bank while in school at Illinois. I mainly opened the account because Busey Bank had a convenient location down the street from the student union. Busey Bank also offered students a “free” bank account which was useful. Busey Bank also had ATM machines in the residence halls/dorms. Besides the dorm ATM being convenient, I also liked that the machine dispensed cash in denominations of $5. There were quite a few times this came in handy while ordering pizzas and subs from local restaurants. The major negative from Busey Bank is they were not very forgiving with fees. I also feel they changed the guidelines for having a free account without properly alerting account holders. I closed my account with Busey Bank in my senior year and opted for a national bank instead.
I joined the University of Illinois Employees credit union and opened a credit card with the credit union. I liked the idea of giving back to my alma mater while completing everyday transactions. The credit union even deposited $5 into my account to get me started. Shortly after opening my account I needed to contact the credit union with questions about my account. This is when the disappointment started. The customer service hours are not conducive to my schedule. Since I am no longer local to Urbana, Illinois, I must call UIECU with questions. However, since they have no after-hours support it is difficult for me to resolve any issues with my account. I plan to close my account soon.
I opened an account with Credit Union 1 the summer before my freshman year in college. My mother had an account with Credit Union 1 and suggested I get one so that she could transfer money easily if I needed it. The benefits of the credit union went far beyond that. Since the nature of a credit union is to save the members on fees normal banks charge, my family and I took advantage of the low interest rates to purchase our vehicles. When I moved out of state after earning my undergrad, I closed my Credit Union 1 account but I searched for a new credit union to continue reaping the rewards of membership.
My husband and I insured our first home through State Farm. We already had car insurance and life insurance through State Farm, so we had an established relationship with the company. We also liked the discounts we received from State Farm for having multiple policies with them. Thankfully, we never had to file a home insurance claim with State Farm. I feel confident, had we needed to file a claim on our house, that our experience would have been pleasant with our State Farm agent, Lester McClain. Mr. McClain always did his best to insure we understood the details of our policies and the claims process.
I have had car insurance coverage through State Farm for over 15 years. I appreciate the variety of discounts I receive: honor student, multiple line, multiple car, and many more. I have lived in three different states while insured by State Farm. Each time my family relocated, the State Farm agents and their staff did a great job of transferring our coverage from one state to the next. I like the consistency of care we received through our State Farm agents. We work with the same agent for all of our needs and do not have to talk to unfamiliar customer service representatives when processing a claim.
Our mortgage was sold to Chase about a year after we moved into our home. It turned out to be a blessing in disguise. Unlike the original holder of our mortgage, Chase kept us informed of all information dealing with our account. We received prior notice when there were changes with our payments due to escrow account changes. Each escrow notice came with a detailed, easy to understand breakdown of each deposit and withdrawal from the account. Chase also offered chances for us to skip a payment but we never took advantage of these offers. Overall, having Chase hold our mortgage has been a good experience.
I had my first bank account, a savings account, with Seaway Bank in Chicago, Illinois. I opened the account as a teenager with my mother. The bank had a community feel to it because the tellers knew all of the regulars by name. I always felt welcome at the branch. I also opened a Christmas savings account with Seaway Bank which allowed me to save a little at a time towards my Christmas shopping. Once I turned 18 I was able to open my first checking account with Seaway Bank. The account had a cash station card and was linked to my mother’s account. Even though I was hours away from home away at college, my mother was able to get money to me with no hassle thanks to the workers at Seaway Bank.
I had both a savings and checking account with SunTrust Bank. The only reason I closed my SunTrust accounts was because my husband had an employee account with his job at another bank. I preferred SunTrust to my husband’s company because of the convenience of the SunTrust locations in our city. There were branches located near our home and our jobs. Locations were also located in the local grocery stores. I also appreciated the kind and considerate customer service I received at the different branch locations. Whether I was depositing a check or purchasing a savings bond as a gift, the customer service representatives did their best to help me.
I have banked with Regions since 2004 and overall I am happy with their service. Regardless of my city of residence, my local Regions has always been a place where I felt welcomed and cared for. Regions handles my joint checking and savings accounts. I also had my first mortgage through Regions bank. My family also gets our safe deposit box through Regions. We have been lucky that our local branch has always had weekend hours, regardless of the city we reside. My only suggestion for Regions is for them to treat their tellers and bank associates better to increase the consistency of branch workers. It is sad to see the high turnover at some of the branches. I suggest the company try to increase the wages of their workers or provide more on advancement opportunities to increase retention of good workers.