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When I switched to Progressive a couple years ago, I didn't know what to think other than I needed affordable insurance and I wasn't happy with my old insurance company. I've been ecstatically happy with how Progressive has treated me. I had the misfortune of having two accidents since I switched to them (one small fender bender, one real accident). The first one? They completely took care of it, paid what I was responsible for and that was it. No increase in premium, nothing. I was pretty surprised. The second accident, they also jumped on things right away. I called their 800 number, filled them in and they took care of everything behind the scenes. In the end, I only ended up with a small increase in premium on my next renewal, more than fair considering the circumstances. It's the easiest insurance company to deal with that I've ever had. Couldn't be happier.
My mother is a Washington State employee so I was able to qualify for an account here. I opened it when my other bank started charging ridiculous fees during the whole overdraft regulation controversy. I couldn't be happier here. They do things that my regular bank just doesn't do. I get free advice from a consultant to help me build my credit score.They also helped me consolidate some debt into a loan with a lower interest rate with the option of dropping it even further as the principal is paid down. I haven't had any significant issues and the couple of small issues I've had have been addressed immediately. I would highly recommend then to anyone that can use them, they rock.
State Farm was my first auto insurance company, my parents got me signed up when I got my license and they were already with State Farm. I had them for a LONG time, about ten years.Here's what I liked: I had a personal agent that I dealt with locally that was pretty awesome. That's the one thing I miss since I've switched to online insurance companies. In fact, there was a couple years there where the only Christmas card I got was from my State Farm agent. So, customer service is top notch. In fact, never had any real issues with State Farm at all and they treated me very well. BUT they were really expensive. I didn't know this until I started price shopping and figured out I was paying almost double what I could be paying with multiple other insurance companies. I told my agent this and asked why this was and even showed him the quotes. I figured with such a long history with them, they would do something to accommodate me. He told me that unfortunately, there was nothing he could do. So, I switched. But other than price, my experience was great with them, I would recommend State Farm to anyone who's most important aspect of car insurance is NOT price.
I was with Geico for about a year. I can't say anything about how they handle accidents or claims because I didn't have any during that time. The rate offer seemed good, it was better than the crappy rate I was getting from my previous company. Where it turned bad was, I had direct deposit set up with Geico. So on the 12th of each month they would auto charge my bank account. I picked that date because the 10th is my payday and I'm guaranteed to have funds. Well, Geico decided to charge my account a week early, a few days BEFORE my payday. Needless to say, I was not happy as it overdrew my account and I ended up getting hit with multiple overdraft fees. I called Geico to ask why the hell they did this, they didn't even have a good explanation other than "sorry, our computer made a mistake". Not only that, but they wouldn't take responsibility for the money they cost me and wouldn't do a damn thing to remedy me as a customer. I immediately cancelled my policy and made them refund my unused portion of my premium. I will not ever go back.
I've been with Wells Fargo for about 8 years. I really have been pretty happy with them, I have two checking and two savings accounts and I feel pretty taken care of. The couple times I've had issues, the customer service people have been quick to try and take care of me. My only gripe is that since the new rules about overdraft fees have been put in place on banks, they've started adding monthly fees to most accounts. Right now, I'm paying about $25 a month for my second checking and savings accounts and this seems pretty high. The fees also didn't come with much forewarning or explanation, I kind of found them and figured them out after the fact. I did look at other banks but haven't found many that can give me the same benefits, other than a couple local credit unions. But the company I work for wouldn't be able to direct deposit to them so they're not an option for me. I CAN say that I've never had any of the crazy issues my family has had with other banks, so I'm happy about that.
I've had my business accounts with Bank of America for about two years now, we already had our business credit cards through them so it made sense to just keep our company dealings with one bank. So far it's actually been really good, no problems to complain about. For whatever reason, I've had two fraud attempts on our accounts in the last year, both times it was caught by Bank of America really fast and they called me immediately. I had to cancel my debit and credit cards and have them replaced which was a major hassle, but this was the fault of the person trying to commit fraud, not the bank's. I'm glad they keep such diligent tabs on accounts, it could have been bad as company payroll would have been wiped out. They get high marks for this reason alone.