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This is an excellent bank! I love that there are no fees for the checking account. Customer service is wonderful with this bank. Whenever I have a question and I call, they solve my problem right away and are very pleasant about it. When I needed documents from them for my mortgage, I got the documents the very same day that I requested them. Speedy service! Only problem I have with this bank is their website. It takes a while for things to post and update. Other than that, it's a wonderful bank and I won't go anywhere else! I highly recommend this bank for people in the local area.
I have had a few different insurance companies insure my vehicles and I have never been as happy with one as I am with Nationwide. I truly enjoy having this company back me if I ever need to use my insurance. Any time I have any questions, I get reliable answers and help right away. The customer service is excellent and they truly care for their costumers! Any time I call, I get prompt customer service. No long wait times! I am very happy with my decision picking this company!
I banked with Wells Fargo for a couple of years. I did not have too many problems with them but there were things that I think they could have done better. I had a bad experience with someone else getting into my account and even with reports and other things, Wells Fargo did not fix the problem for me. The customer service could be improved. The reps that I spoke too during these issues did not help me at all. Some were rather rude with me. Other than that, I did not have too many other complaints. Banking with them was fine unless you have a problem. Then you might as well just try to solve it on your own.
I have been banking with Chase for about 4 years now and I have yet to have a problem with them. Their customer service is wonderful and they are always so helpful. Whenever I have a problem, they resolve it right away. I always get the help I need plus some. I have been with other banks and none of them have pleased me as much as Chase has. Everything is easy to use and find. Their website has everything I need which makes it that much easier since I never have that much time to call them. Whenever there's a change in anything, I am always notified. Just the other week I had some problems with someone trying to use my card and they caught it right away which I was very impressed with. I wouldn't go to another bank!