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I first contacted Transwest while looking for an auto loan. The car I had been driving died and I was in dire need of transportation. The first thing I noticed about Transwest was their community atmosphere. Everyone I dealt with was kind and helpful. It felt more like a small town general store than a banking institution. I was extremely happy with the rate that I received on my loan and maintained my account with them after paying off my auto loan. I kept them as my primary bank until I moved out of state, but would recommend then to anyone looking for a great bank.
After seeing many television ads for Geico I decided to give them a try. I thought I was getting a lower insurance premium, but in the end it didn't turn out that way at all. After being with them six months, I got a letter in the mail from my former insurance agent offering me a lower rate with better coverage. In response I sought a lower premium from Geico and was denied. Since they no longer cared for me as a customer, I decided to switch back to my former insurance provider and in the process got better coverage level for less money.
My wife and I chose Allstate as our insurance provider shortly after we got married. We have a great relationship with our Allstate agent and get several discounts (two cars, home owners, safe driver.) We have been Allstate customers for nearly 8 years and have zero complaints. I like how our agent handled a recent issue we had. We contacted them about a parking lot accident that we had last year. They advised us of our options and deductibles. She advised that we pay the damages out of pocket instead of using our insurance. Not only were the repairs less than our deductible, our insurance rates didn't increase.
My wife and I have been banking with Bank of America for several years. One of the things I like best is that our checking and savings accounts are linked. In the case that an overdraft occurs the shortage amount is transferred from our savings account automatically. The fee for this transfer is much lower than other banks I have used in the past. Another feature I love is ATM checking deposit. The ATM not only scans and deposits the check amount, it will also print a copy of the check on the receipt. That is brilliant! We have been very happy with them and plan to continue using them for years to come.