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I first opened an account with First Internet Bank when I worked online with ChaCha, because they required it to be paid. I quickly found out this was just like a regular checking account, only fully equipped with all of the online features I needed. I no longer work with ChaCha, but I can fund the account with any of the online work that I do. This is the perfect account for anyone who works from home. They will send you a debit card with which you can get cash for a whatever the ATM charges since they add no extra fees. You can use the debit card in stores or to pay bills, or you can also pay bills directly with your checking account by using the account and routing numbers. If you need to contact customer service, you will be connected directly to a live person who can help.
Eglin Federal Credit Union provides great service and fair interest rates. I have never had any problems with my checking account, and the statements they send me are comprehensive and easy to understand. The main branch can be VERY busy on Fridays, so make sure to have enough time to get your business taken care of. Another good point is that there are plenty of ATMs located all over the area. Eglin Federal's ATMs even have 10 dollar bills, which can be very handy, and you're not taking out more than you need. I have been extremely happy overall with the bank. You must be either military or a dependent in order to get an account with Eglin Federal.
We have been banking with Compass for nearly six years now. We love their checking account with no minimum balance. We even have the option to get ATM fees refunded to us when we use other banks' ATMs! Customer service is always friendly, no matter which location we visit. The employees always seem to be having fun with one holiday or another. All of our transactions with Compass have gone very smoothly until we attempted to add a savings account. When we gave all of our information over the phone, the attendant told us that we would only need to come into the branch to sign in order to finish things up. Well, that was not true. We had to give all of the information over again, and then we were informed that an automatic deposit must come from our checking each month into our new savings. That would not have been a problem either, except that it's been two months now, and none of those “automatic” deposits have occurred. I suppose we will have to call and see what is going on with that!
We have been with Direct Auto Insurance for almost four years now. I love the customer service, and Denise has handled our case the entire time we have been with them. My renewal is so easy, I don't even have to worry about it. I can pay online, over the phone, by mail, or in an office. That being said, although we have had no tickets or accidents, our coverage does tend to go up every year. Denise says this is due to state premiums going up, but I know other people who pay less than us, and we own both of our vehicles. We have been offered lower rates from other companies, but Direct makes it so easy to renew, we just haven't felt like going through the hassle.