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I just recently began banking here. My wife has her savings/checking accounts here, so I thought I would open a checking account too. I really like their online banking and the app they have for phones. They have really made it simple to manage your bank account online. Their service is really good at the bank too. I have gone many times to my local branch and have left very happy and have not had a bad experience there that I can recall. It was very simple to open an account and I was out of there in 30 mins. I would highly recommend banking here. I would make this my main banking service, but I’m quite happy with my credit union at the moment. However, as a secondary checking account it meets my needs.
I have had an account with Yolo Credit Union ever since they raised fees and minimum savings limits at Wells Fargo a short while back. I should have joined this place a long time ago. Not only are they always courteous and eager to do well for you, but they always have a positive attitude. Since you are part of the credit union, you also receive part of the benefits when the bank does well, so that's a nice little perk over a regular bank. I also received a better rate than anyone else when I needed to finance a new car purchase. It’s great that I can have so many more benefits here than with a traditional bank.
I have been a member of AAA Insurance since I began driving. The customer service I have received here has been above and beyond what I would expect from an insurance company. My agent has been the most helpful person any time I have had a problem or needed something taken care of and does this all with a smile and positive attitude. Not only that, but there is also a small DMV window at my local AAA office where I can do a number of things, like pay for my registration and pick up my registration tag. They are also a major insurance brand and are known for their great towing service anytime for a reasonable yearly fee which I have counted on, on a few occasions.
Wells Fargo is a good banking company with great service, but they have some questionable policies that keep me from rating this place with five stars. Firstly, I have always had great customer service here, compared to other banks. All the employees here have always been nice and courteous. I used to work in landscaping and come in dirty a few times and have never been rude about my appearance and have been offered respect and kindness. Their services are great too. I love their online banking as well as their simple and many ATMs all over the place. I have really liked the new way to deposit cash without an envelope. Lastly, I just think these new strict policies about a minimum amount in your accounts are really dumb. It really irks me the wrong way.